We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
3/9/2017 4/9/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Paradisus Playa del Carmen La Perla

    5a Avenida | Corner Calle 112, Col. Luis Donaldo Colosio, Playa del Carmen 77719, Mexico
    Hotel website
    Save
    Best prices for your stay
    3/9/2017 4/9/2017
    Lock in the lowest price from our partners
    US$ 353
    View Deal
    Traveller (7258)
    Room & Suite (1684)
    Pool & Beach (1276)
    Overview
    • Excellent78%
    • Very good16%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “royal service” (1,800 reviews)
    “moles” (508 reviews)
    “the grill” (497 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Paradisus Playa del Carmen La Perla
    Offers & Announcements: Up to 15% MeliáRewards
    Hotel deals
    Deals (72)
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    • Paradisus Junior Suite
      US$ 353
      View Deal
    • Junior Suite (Paradisus)
      US$ 353
      View Deal
    • Paradisus Junior Suite - Non-refundable
      US$ 354
      View Deal
    All 72 deals for this property
    • Paradisus Junior Suite
      US$ 353
      View Deal
    • Junior Suite (Paradisus)
      US$ 353
      View Deal
    • Junior Suite (Paradisus)
      US$ 353
      View Deal
    • Junior Suite (Paradisus) (Free breakfast, Free WiFi)
      US$ 353
      View Deal
    • Junior Suite (Paradisus)
      US$ 353
      View Deal
    • Junior Suite (Paradisus)
      US$ 353
      View Deal
    • Junior Suite Garden View
      US$ 353
      View Deal
    • Junior Suite (Paradisus)
      US$ 353
      View Deal
    • Paradisus Junior Suite - Non-refundable
      US$ 354
      View Deal
    • Paradisus Junior Suite Swim Up
      US$ 389
      View Deal
    Collapse room deals
    View more room deals
    Showing room deals 1 - of 72
    Paradisus Playa Del Carmen La Esmeralda
    7,286 reviews
    #31 of 211 hotels in Playa del Carmen
     
    Occidental at Xcaret Destination
    12,630 reviews
    #70 of 211 hotels in Playa del Carmen
     
    Royal Service at Paradisus La Perla
    209 reviews
    #33 of 211 hotels in Playa del Carmen
     
    The Royal Playa del Carmen
    16,061 reviews
    #11 of 211 hotels in Playa del Carmen
     
    Write a Review
    Turn Your Opinions into Points!
    Turn your opinions into JPMiles
    Turn your opinions into PAYBACK Points
    *You can enroll in only one programme at a time to earn rewards for reviews.
    JPMiles / Payback Arrow
    JPMiles / Payback Arrow
    50
    Reviews (8,724)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages
    There are newer reviews for Paradisus Playa del Carmen La Perla
    See the most recent reviews

    1,471 - 1,475 of 6,076 reviews

    Reviewed 5 August 2016

    Highly recommend for couples however there are special areas for families as well. You will enjoy every single minute over there. If you enjoy beaches, pools, excellent food and beverages, romantic dinners, privacy, etc, etc, this is the place for you. I have been there...More

    Review collected in partnership with Meliá Hotels International
    1  Thank Juan E A
    Response from GM_Paradisus, Gerente at Paradisus Playa del Carmen La PerlaResponded 29 September 2016

    Dear Guest, Thank you for posting such a great note about your stay Paradisus Playa del Carmen La Perla. It was our true pleasure to be your host in your home away from home, we hope to provide you more experiences at your holidays. Best...More

    Reviewed 5 August 2016

    Wow, beautiful, great service, good food, loads of options, entertainment, bars everywhere! Nice rooms with extra nice features. Nice beach set up and services beach side. We traveled with several couples, the resort was great about accommodating our larger group and helping us have a...More

    Review collected in partnership with Meliá Hotels International
    Thank aimeeph
    Response from GM_Paradisus, Gerente at Paradisus Playa del Carmen La PerlaResponded 29 September 2016

    Dear Guest, Thank you for posting such a great note about your stay Paradisus Playa del Carmen La Perla. It was our true pleasure to be your host in your home away from home, we hope to provide you more experiences at your holidays. Best...More

    Reviewed 5 August 2016

    Great value, excellent service, very friendly staff, good food and large selection of drinks. We loved the fragrance of the resort, and the entertainment was excellent. Would like to have had more pool exercise programs scheduled.More

    Review collected in partnership with Meliá Hotels International
    Thank carminec399
    Response from GM_Paradisus, Gerente at Paradisus Playa del Carmen La PerlaResponded 29 September 2016

    Dear Guest, Thank you for posting such a great note about your stay Paradisus Playa del Carmen La Perla. It was our true pleasure to be your host in your home away from home, we hope to provide you more experiences at your holidays. Best...More

    Reviewed 5 August 2016

    Fernando O. was our customer service representative. He was fantastic! He upgraded our room to a Junior Suite Swim-up to celebrate our honeymoon. The food/restaurants were delicious and the service was incredible! All staff were friendly and went out of their way to make us...More

    Thank Craig H
    Response from GM_Paradisus, Gerente at Paradisus Playa del Carmen La PerlaResponded 29 September 2016

    Dear Guest, Thank you for posting such a great note about your stay Paradisus Playa del Carmen La Perla. It was our true pleasure to be your host in your home away from home, we hope to provide you more experiences at your holidays. Best...More

    Reviewed 4 August 2016

    This is our second time at this hotel. The first visit was AMAZING and we loved it so much we vowed to come back every year for our summer escape. This year however we found the service to be less than excellent & the quality...More

    Review collected in partnership with Meliá Hotels International
    6  Thank ANFMiller
    Response from Quality Manager P, Gerente at Paradisus Playa del Carmen La PerlaResponded 12 August 2016

    Dear ANFMiller, Your comments are much appreciated. We apologize for the inconveniences marked in your review. We know your expectations were not met during this second visit and our team was not empathetic enough to your situation. We are now taking progressive action on this...More

    Paradisus Playa Del Carmen La Esmeralda
    7,286 reviews
    #31 of 211 hotels in Playa del Carmen
     
    Occidental at Xcaret Destination
    12,630 reviews
    #70 of 211 hotels in Playa del Carmen
     
    Royal Service at Paradisus La Perla
    209 reviews
    #33 of 211 hotels in Playa del Carmen
     
    The Royal Playa del Carmen
    16,061 reviews
    #11 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersPlatinum level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Pool
    • Beachfront
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Pool
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$ 325 - US$ 727 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Green Hotel in Playa del Carmen
    • #9 Family Hotel in Playa del Carmen
    • #13 Top resorts Hotel in Playa del Carmen
    • #16 Spa Hotel in Playa del Carmen
    • #16 Romantic Hotel in Playa del Carmen
    • #18 Luxury Hotel in Playa del Carmen
    • #19 On the Beach Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 393
    • Reservation Options
    • TripAdvisor is proud to partner with Prodigios Interactivos SA, Expedia, Booking.com, Travelocity, Hotels.com, Orbitz, Cancelon, Hotwire, Agoda, Evoline ltd, getaroom.com and HotelQuickly so you can book your Paradisus Playa del Carmen La Perla reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Paradisus Playa Del Carmen La Perla Hotel Playa Del Carmen ,
    • Paradisus Playa Del Carmen La Perla Riviera Maya
    Add Photo Photos
    Traveller (7258)
    Room & Suite (1684)
    Pool & Beach (1276)
    Dining (913)
    Hotel & Grounds (3806)
    Bathroom (210)
    Family and Play Areas (69)
    Business Centre & Event Rooms (19)
    Nearby
    Occidental at Xcaret Destination
    12,630 reviews
    1.86 km away
     
    Paradisus Playa Del Carmen La Esmeralda
    7,286 reviews
    .14 km away
     
    The Royal Playa del Carmen
    16,061 reviews
    2.37 km away
     
    Royal Service at Paradisus La Perla
    209 reviews
    .19 km away
     
    Nearby Restaurants
    Passion by Martin Berasategui
    448 reviews
    .07 km away
    Bana Restaurant
    105 reviews
    .10 km away
    Mole
    87 reviews
    .15 km away
    La Vagabunda Fiesta
    197 reviews
    1.16 km away
    Nearby Attractions
    Playa Punta Esmeralda
    291 reviews
    .56 km away
    Mexico Waterjets
    199 reviews
    1.07 km away
    Arrendadora Turistica Noa
    8 reviews
    1.08 km away
    Centro Ceremonial Kohunlich
    9 reviews
    1.15 km away
    Ask a question
    Questions & Answers
    jennifermisciagno
    21 August 2017|
    AnswerShow all 3 answers
    Response from smsnelling | Reviewed this property |
    We drank the entire time and never felt out of control or "drugged" in anyway. The staff was probably the friendliest group of people I've ever met
    0
    Votes
    TravelAgentJoeLang
    18 August 2017|
    AnswerShow all 2 answers
    Response from smsnelling | Reviewed this property |
    We stayed in a master suite. It included a bedroom, a "powder room" with closets and a large tub, a bathroom with the shower, sink and separated toilet area, as well as the main room (2 couches, one was a couch bed, a dining... More
    0
    Votes
    Proneorphan
    18 August 2017|
    Answer
    Response from Martha C | Reviewed this property |
    La Perla is adults only. La Esmeralda is family friendly. Both hotels share the same restaurants / bars.
    1
    Vote
    Room Tips
    "Try and get a room with either a sea or pool view"
    Read review
    "Try to get a swim up room."
    Read review
    "Rooms are all suites."
    Read review
    "For travelers with children you have to stay on the Esmeralda side and if you are adults only you will want..."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing