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We attended Paradisus Playa del Carmen La Perla for our company's Presidents Club trip celebration. Overall, we had a blast! Loved the pool and the staff was friendly. Our butler was a bit unresponsive compared to others.
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Such an awesome resort with beautiful staff to match. American Airlines left our luggage in Dallas and Fernanda Gutierrez of Guest Services did everything possible to help us get our belongings back. We could not thank this beautiful woman enough. The food at all the...More
We had a wonderful time here on our trip Feb 4-10 2018. The weather was great.
We really stressed over the potential for kids to be a problem due to the kid side of the resort. On our side of the resort we didn't...More
My butler John for room 1274 for the week of March 6th-11th was AMAZING! Always was there to help when needed!
Brought complementary champagne, bubbles for bath, wine, etc. whenever you needed it!
Always had a smile on his face and was happy to serve!
First off- if you're going, choke up the change for butler service and ask for Brayan Lopez!!! He's the man. Literally anything you can think of, he could accommodate (including ironing a very difficult dress for dinner one night in addition to my boyfriend's pants...More
Not sure if we are at the same resort?!! Things are fabulous here but I have not had room service. The restaurants are yummy. You need to talk to the front desk. They want nothing more than to make your holiday wonderful... More
Not sure if we are at the same resort?!! Things are fabulous here but I have not had room service. The restaurants are yummy. You need to talk to the front desk. They want nothing more than to make your holiday wonderful. Enjoy!
I am presently at La Perla and have not seen them spray but I have seen very few insects and no mosquitos. They have a Hawk and trainer that walk the property everyday to get rid of nuisance birds etc...