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Traveller (389)
Room & Suite (233)
Pool & Beach (75)
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Overview
  • Excellent69%
  • Very good23%
  • Average5%
  • Poor1%
  • Terrible2%
Travellers talk about
“sushi restaurant”(39 reviews)
“rooftop bar”(51 reviews)
“sushi club”(25 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
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Reviews (676)
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Traveller rating
207
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5
6
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207
91
21
5
6
Show reviews that mention
All reviewssushi restaurantrooftop barsushi clubboutique hotelgreat boutiquemaster suiteperson showerdouble showerfree bikescomplimentary breakfaststreet noiserestaurants and shopsmamitas beachthe location is perfectenjoyed our stayrain showerhot tub
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11 - 15 of 330 reviews
Reviewed 5 April 2018

Overall, everything was nice. The one issue that really disappointed us: We confirmed a wake up call one morning with Alejandra. Unfortunately, she did not follow through with the call and we missed our tour! She also did not apologize to us or express any...More

Thank Jake Z
Reviewed 2 April 2018 via mobile

Had a great 5 night stay here with my girlfriend. Staff: 5/5 All the staff were fantastic! Samantha checked us in and helped us with all our requests throughout our stay. All the staff at the rooftop bar and the Sushi restaurant (where the breakfast...More

1  Thank Adam C
Response from Ramiro F, Online Communications Manager at Be Playa HotelResponded 6 April 2018

Dear "Adam C", Thanks a lot for the nice feedback and rating you gave us! We hope to see you again soon on this beautiful part of the world! Kind regards, Be Playa Management

Reviewed 1 April 2018

Spent many afternoons on the roof terrace enjoying the view, breeze, food and drinks! Federico was so professional and talented! Just a joy to be around! Met Keith the owner who is emblematic of the vibe and aura of this "hideaway! Will stay at this...More

1  Thank Doug C
Response from Ramiro F, Online Communications Manager at Be Playa HotelResponded 6 April 2018

Dear "Doug C", Thank you very much for your kind feedback! Indeed, the rooftop is a special place to spend enjoyable moments. We hope to see you again soon on this beautiful part of the world! Kind regards, Be Playa Management

Reviewed 4 March 2018 via mobile

Stayed here for one night and it was totally worth it. Room was clean, modern and cool when we arrived. Work and had complimentary breakfast although we booked through a third party website. Had some drinks on the roof in the pool before check out....More

Thank MadridNY
Response from Ramiro F, Online Communications Manager at Be Playa HotelResponded 7 March 2018

Dear "MadridNY", Thanks a lot for the review! Longer stays are even better! We hope to see you again soon on this beautiful part of the world! Kind regards, Be Playa Management

Reviewed 27 February 2018 via mobile

I stopped by in the middle of the day to get a drink while catching up on some work on my Laptop. The staff is super friendly, service with a smile. Prices for drinks are great. If you’re not a hotel guest, there’s a minimum...More

1  Thank Orit H
Response from Ramiro F, Online Communications Manager at Be Playa HotelResponded 1 March 2018

Dear "Orit H", Thank you very much for your friendly review! We hope to see you again soon on this beautiful part of the world! Kind regards, Be Playa Management

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Room Service
Breakfast included
Dry Cleaning
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$ 128 - US$ 236 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 On the Beach Hotel in Playa del Carmen
#27 Luxury Hotel in Playa del Carmen
#75 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 128 - US$ 236 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 On the Beach Hotel in Playa del Carmen
#27 Luxury Hotel in Playa del Carmen
#75 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms
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Traveller (389)
Room & Suite (233)
Pool & Beach (75)
Dining (43)
Family and Play Areas (3)
Business Centre & Event Rooms (2)
Questions & Answers
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Stephanie H
5 January 2018|
AnswerShow all 2 answers
Response from Mino N | Reviewed this property |
It's few blocks from the beach...7-8 minutes on foot
0
Votes
Google Translation
Beth L
16 November 2017|
Answer
Response from Mino N | Reviewed this property |
Of course!
0
Votes
Google Translation
Liz M
27 May 2017|
AnswerShow all 3 answers
Response from Shayne K | Reviewed this property |
Yes, many visitors from the area pop by during the daytime to enjoy the rooftop pool - mixed crowd and fun!!
0
Votes
Room Tips
"get a room with a spa, its ridiculous!"
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"We had a suite, which offered a wrap around balcony and hammock. Worth it."
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"Take the street front rooms"
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"Room on the ground floor does not have a good window view. There is not much of a day light"
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