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    Viva Wyndham Maya

    Paseo Xaman-Ha, Mza. Lote Holetero 5 | Playacar, Playa del Carmen 77710, Mexico
    Hotel website
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    Best prices for your stay
    8/10/2017 9/10/2017
    US$ 287
    US$ 201
    SAVE US$ 86
    US$ 287
    US$ 285
    Traveller (7615)
    Pool & Beach (2001)
    Room & Suite (975)
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    Overview
    • Excellent32%
    • Very good45%
    • Average15%
    • Poor5%
    • Terrible3%
    Travellers talk about
    “don diego” (108 reviews)
    “pool bar” (208 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    Rooms
    8 Oct9 Oct
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    1 room, 2 adults, 0 children
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    Reviews (6,701)
    There are newer reviews for Viva Wyndham Maya
    See the most recent reviews
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    21 - 25 of 2,626 reviews

    Reviewed 29 July 2017

    We booked a stay here last week. We had written conformation for 4 adults in one room/queen beds. Upon arrival they denied our reservation for 4 claiming "the fine print says only 2 people". For double the money paid, they put us in a room...More

    1  Thank gloriagoeke
    Response from feedbackma, Director General at Viva Wyndham MayaResponded 1 August 2017

    Dear Guest, Thank you for sharing your comments with us on your recent vacation at the Riviera Maya. We regret the inconveniences that you might have experienced during your recent vacation. We take our guest’s opinions very serious and therefore rest assured that your comments...More

    Reviewed 27 July 2017 via mobile

    We stayed 8 days in the Viva Wyndham Maya after a Yucatan round trip. Here in short our experiance: Modern, very clean and air conditioned rooms. Big pool area with 24hour pool bar directly behind a very nice, Palm tree covered beach. All the hotel...More

    Thank bernadi
    Response from feedbackma, Director General at Viva Wyndham MayaResponded 28 July 2017

    Dear guest, Thank you for your kind review of our Resort, its facilities and services. We are very glad to read that your stay corresponded to your expectations and that we were even able to exceed them when it comes to customer orientation and service,...More

    Reviewed 20 July 2017 via mobile

    The installations and activities are good. The night show it was not for family due to costumes. We paid our stay in advance with booking.com and when we arrived they ask for proof of payment ehich we provide and the rest of the week they...More

    Thank paulaula
    Response from feedbackma, Director General at Viva Wyndham MayaResponded 24 July 2017

    Dear customer, Thank you for your review. We are sorry to hear that the service at the Front Desk was not up to our usual standards, and we have shared your feedback with our Front Desk Manager for re-training and quality control purposes. Please accept...More

    Reviewed 20 July 2017

    I am disappointed in the actual hotel for several reasons. 1. The service and friendliness of the staff was subpar compared to the other places I have stayed in Mexico as well as the other places I visited while in Mexico. I had a staff...More

    2  Thank TravelMother2015
    Response from feedbackma, Director General at Viva Wyndham MayaResponded 24 July 2017

    Dear customer, Please accept a sincere apology for any inconvenience that you might have experienced during your recent stay in the Mayan Riviera. We appreciate the time you dedicated to write your remarks about your vacation. Your comments will assist us in our commitment to...More

    Reviewed 15 July 2017

    This is a smaller resort than the Wyndham down the street, and you can tell. A lot more attention to detail, and customer service. The average age here is about 45, so no drunk parties. The nightly show is great, and worth the effort to...More

    3  Thank Dale S
    Response from feedbackma, Director General at Viva Wyndham MayaResponded 17 July 2017

    Dear customer, Thank you for giving us the opportunity to serve you at Viva Wyndham Maya. We are glad to know that you had the chance to enjoy your vacation at our resort. It is a pleasure to know that our services and facilities met...More

    Royal Hideaway Playacar
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Breakfast included
    • Free Internet
    • Spa
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • US$ 154 - US$ 480 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #47 Top resorts Hotel in Playa del Carmen
    • #49 Family Hotel in Playa del Carmen
    • #54 Spa Hotel in Playa del Carmen
    • #60 On the Beach Hotel in Playa del Carmen
    • #74 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 604
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, BookIt.com, HotelsforEveryone, Hotwire, TripOnline SA, Cancelon and getaroom.com so you can book your Viva Wyndham Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Viva Wyndham Maya Hotel Playa Del Carmen ,
    • Viva Maya ,
    • Maya Viva Wyndham ,
    • Wyndham Hotel Playa Del Carmen ,
    • Wyndham Playa Del Carmen ,
    • Playa Del Carmen Wyndham ,
    • Wyndham Maya ,
    • Viva Wyndham Maya Riviera Maya/Playa Del Carmen
    Add Photo Photos
    Traveller (7615)
    Pool & Beach (2001)
    Room & Suite (975)
    Dining (704)
    Hotel & Grounds (4016)
    Family and Play Areas (214)
    Bathroom (109)
    Business Centre & Event Rooms (12)
    Nearby
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    .38 km away
     
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    .12 km away
     
    Royal Hideaway Playacar
    4,285 reviews
    .24 km away
     
    Hotel Riu Yucatan
    5,834 reviews
    .30 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Steven L
    18 September 2017|
    Answer
    Response from feedbackma | Property representative |
    Dear Guest, Thank you for contacting Viva Wyndham Maya. Every room is provided with a safe. The additional service of the In-Room Safety Deposit Box costs $2.00 USD per night and may be contracted upon your check-in at... More
    0
    Votes
    Google Translation
    cristina i
    16 September 2017|
    Answer
    Response from feedbackma | Property representative |
    Dear client, Thank you for contacting Viva Wyndham Maya. We inform you that that the main Buffet has no air conditioning but there are ventilators at the top. We remain at your disposal for further enquires. General... More
    0
    Votes
    Google Translation
    cristina i
    13 September 2017|
    Answer
    Response from feedbackma | Property representative |
    Dear Client, Thank you for contacting Viva Wyndham Maya. Our animation team organizes a variety of Daily activities including Beach Soccer. The non motorized sport activities that are included are Windsurfing, Kayaking... More
    0
    Votes
    Google Translation
    Room Tips
    "try to get a room away from the pool stick to a second floor ocean or garden view"
    Read review
    "Rooms 22xx with even numbers overlook service road = more quite, Room with smaller number is closer to the..."
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    "Rooms close to beach and swimming pool will save you some walking time"
    Read review
    "Ground rooms are great, but you can hear them wheeling the trolleys in the morning"
    Read review
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