We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Panama Jack Resorts Playa del Carmen

Save
Share
Traveller (6601)
Pool & Beach (1345)
Room & Suite (1172)
Overview
  • Excellent68%
  • Very good21%
  • Average6%
  • Poor3%
  • Terrible2%
Travellers talk about
“gran porto real”(473 reviews)
“il pescatore”(342 reviews)
“sushi bar”(348 reviews)
AMENITIES
Free Internet
Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star accommodation
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from US$ 203.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "e9a35858e7bc4af981f52200ab78940d", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":185329,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[68917643],"additionalContentIds":[],"pollCount":0,"checkin":{"day":26,"month":8,"year":2018},"checkout":{"day":27,"month":8,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":203,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"e9a35858e7bc4af981f52200ab78940d","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":238,"lowestMetaPrice":203,"additionalPartner":false,"highestMetaPriceDisplay":238,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":238,"lowestMetaPrice":203,"highestMetaPriceDisplay":238,"hotelName":"Panama Jack Resorts Playa del Carmen","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImU5YTM1ODU4ZTdiYzRhZjk4MWY1MjIwMGFiNzg5NDBkIiwiQUlLIjoiMjRlN2JiMmY5ZTFjNDdjZTlmNTUzZWJkM2E4ZGIwMzcifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isMetaMarketingLandOnBookingFormEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "26/08/2018", "checkOut": "27/08/2018", "lowestPrice": "US$ 203", "hasDates": true, "hacComplete": false, "contentIdMappings": {"68917643":"CancelonIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (10,872)
Filter reviews
7,800 results
Traveller rating
4,844
1,755
587
366
248
Traveller type
Time of year
LanguageEnglish
More languages
4,844
1,755
587
366
248
Show reviews that mention
All reviewsgran porto realil pescatoresushi barmaria's restaurantreal resortocean frontfishing boatssand bagsjunior suitesports and entertainmentstandard roombike tourmayan coffeeentertainment staffkids clubfifth avenuewater aerobics
FilterEnglish
Updating list...
1 - 5 of 7,800 reviews
Reviewed 2 days ago via mobile

Had a great time at Panama Jack! Originally planned on staying for 4 days and ended up having to stay an extra night becuase of a flight cancellation. The hotel is very pretty and the employees are AMAZING. David and Miguel at the outside bar...More

1  Thank Taupont
Response from silvestrevazquez, Gerente General at Panama Jack Resorts Playa del CarmenResponded yesterday

Dear Taupont, We would like to thank you for sharing a review of your recent stay with us for a really important occasion. Happy Birthday! We are glad to know that your time was amazing, and you were pleased with the professional and attentive service...More

Reviewed 4 days ago

My husband and I stayed at The Royal across the street and decided to go to Zarape. Diego was our waiter and he did an amazing job as our server. The food was wonderful, but the drinks are even better. They have the best mojitos...More

2  Thank 20PRLS
Response from silvestrevazquez, Gerente General at Panama Jack Resorts Playa del CarmenResponded 2 days ago

Dear 20PRLS, Thank you for taking some minutes to write regarding your experience on your recent stay in the resort. We are really happy to know that you were pleased with the service of our Mexican restaurant and the highlight was the professional and attentive...More

Reviewed 4 days ago via mobile

This hotel was amazing! The area of the hotel was very safe, and the staff was friendly and accommodating. Carlos, Manuel, and Daniel organized fun activities for everyone of all age and ability. My family and I had a great time, I would highly recommend...More

1  Thank Sabrina C
Response from silvestrevazquez, Gerente General at Panama Jack Resorts Playa del CarmenResponded 2 days ago

Dear Sabrina C, Thank you so much for taking the time to share a review of your recent visit to Panama Jack Resorts Playa del Carmen. We are grateful to know that your time with us was amazing and your experience with all the services...More

Reviewed 4 days ago via mobile

This hotel is an absolute dream! The workers are sooo amazing! They never fail to make me smile:) Carlos is absolutely amazing! He hosted a great aerobics class the second day. The sports and entertainment team was also fabulous. They hosted a great show every...More

Thank kaupont
Response from silvestrevazquez, Gerente General at Panama Jack Resorts Playa del CarmenResponded 4 days ago

Dear Kaupont, We would like to thank you for sharing your impressions regarding your recent visit to the resort. Is really an honor to know that you had an amazing time and you enjoyed the professional and attentive service od all the staff. Please, rest...More

Reviewed 4 days ago via mobile

It was my first time here in Mexico and I could not have asked for a better stay! I will definitely be returning to Playa del carmen and Panama Jack. The hospitality service is out of this world. My family and I were constantly being...More

Thank Carolyn G
Response from silvestrevazquez, Gerente General at Panama Jack Resorts Playa del CarmenResponded 4 days ago

Dear Carolyn G, Thank you for taking the time to write a review of your recent stay in Panama Jack Resorts Playa del Carmen. We are really happy to know that your first visit to Mexico was great and you were pleased with the service...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Internet
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Children Activities (Kid / Family Friendly)
Wheelchair Access
Breakfast included
Concierge
Banquet Room
Multilingual Staff
Babysitting
Airport Transportation
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$ 157 - US$ 481 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Value Hotel in Playa del Carmen
#4 Ocean View Hotel in Playa del Carmen
#8 Family Resort Hotel in Playa del Carmen
#4 Family Hotel in Playa del Carmen
#73 Centrally Located Hotel in Playa del Carmen
#1 Bay View Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 157 - US$ 481 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Value Hotel in Playa del Carmen
#4 Ocean View Hotel in Playa del Carmen
#8 Family Resort Hotel in Playa del Carmen
#4 Family Hotel in Playa del Carmen
#73 Centrally Located Hotel in Playa del Carmen
#1 Bay View Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (6601)
Pool & Beach (1345)
Room & Suite (1172)
Dining (541)
Amenities (67)
Family and Play Areas (45)
Business Centre & Event Rooms (33)
Questions & Answers
Ask a question
Kedge01
13 August 2018|
Answer
Response from Taupont | Reviewed this property |
Yes! At least when I was there last week there was one and it was lots of fun!
0
Votes
Andy W
3 August 2018|
AnswerShow all 2 answers
Response from kmcawolfe | Reviewed this property |
No it is nit
0
Votes
Room Tips
"Rooms with Ocean View and Ocean front"
Read review
"Get one away from Ocean front it smells bad."
Read review
"Get another hotel"
Read review
"Ask for a room with hammock"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing