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Gran Porto Resort

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9,235 Reviews from our TripAdvisor Community

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Showing 6,609: English reviews
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Reviewed yesterday NEW

The Gran Porto's motto is: "Exceeding Expectations," I can't think of a more accurate statement. I took my mom and sister on vacation at the Gran Porto in mid February and we were all blow away. I chose the resort because of the price, all-inclusive package, amenities, and location. It was so hard to leave on our last day that...

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Helpful?
Thank Justyna C
Slave Lake, Canada
Reviewed yesterday NEW

this is our 11th time at the gran porto. as usual it was great. it is the staff that keeps us going back. from the pool staff cerio bersai to the wait staff teresa jose pablo jesus andrea emma santiago to ricardo paez at Maria's and to cristhyan in the entertainment, this is only to name a few, our room...

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Thank 1458betty
Minneapolis, Minnesota
Reviewed yesterday NEW

The facility was clean and staff was very friendly and helpful. The entertainment team (especially Aranza) was excellent. We enjoyed the bike tour and volleyball. They had entertainment every night. The location was ideal. Walking distance to 5th Avenue shopping.

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Thank Barb S
Montreal
Reviewed yesterday NEWvia mobile

Gran Porto – Playa Del Carmen Let me start by saying that it was the first time that we venture out of the Caribbean couple only all inclusive properties that we travelled to for the last five year vacations. But when a friend asked us to go on vacation with them we start searching for a location in Mexico. My...

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Thank PJTMontreal
Indianapolis
Reviewed yesterday NEW

We have been to many of resorts (11) this is the best by far over all. Beautiful Décor!!! I want to give special thanks to Migual and Jovani (AKA Bon Jovi) Pool Bartender's couldn't ask more of a bartenders. The pool servers are great Jesus and Magaly. Magaly is the best. The pool activity personnel Cristhyan, Cesar and Aranza are...

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Thank 131johnbland
New York City, New York
Reviewed yesterday NEW

We had been to another resort nearby about 9 months ago and love PDC and decided to try Gran Porto. While a little older than our prior resort property, it was lively, well maintained and offered a good number of options for fun - e.g., quiet beach bar (Trade Winds) and Poolside cocktails in to the evening and rooftop jacuzzi...

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Thank jab318
Indianapolis, Indiana
Reviewed yesterday NEW

The staff at Gran Porto were all amazing. Miguel and Jovani at the pool bar were amazing. The entertainment staff Christian and Ceasar were always very fun and entertaining! We had so many great people making our vacation enjoyable. If you have a drink at the pool and Magaly or Jesus wait on you they are great!!! Andrea the hostess...

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Thank Indygirl007
Reviewed 2 days ago NEW

Spent 4 nights hear and it was nice and clean but was a little more of a Cancun (party) scene then we were looking for. The staff was amazing, very helpful, and the moment we pulled up they went out of their way to make sure we were comfortable. One thing to keep in mind is this is right downtown...

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1Thank Nicole M
Reviewed 2 days ago NEWvia mobile

This resort is just wonderful, we are so happy with the staff and service here.. we met Aranza who was super fun and Cristian was just great as well as Bernie and Cesar, loved their activities!! Landy and Mayra give great relqxing massages 😀 Magali the waitress is just so nice as well as Mateo in the lobby bar area....

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Thank Tiffany W
Reviewed 2 days ago NEWvia mobile

The best resort ever! We met Aranza, Cristhyan, Bernie, and Cesar from the pool area and were just awesome! Their activities were great! Amelia always kept our room cleansed and Serin the waiter at Maria's is just spectacular. Mateo at the lobby bar is such a nice gentleman always keeping us hydrated. Magaly the waitress outside was also nice to...

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Helpful?
Thank Steve H

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
On a beautiful, protected stretch of pristine beach in the heart of Playa del Carmen stands the spectacular Gran Porto Resort, just steps from Fifth Avenue's shops, clubs, and restaurants. Architecturally reminiscent of one of Mexico's finest haciendas, the resort welcomes couples, families, friends, and colleagues to the warm Caribbean breezes and azure seas of the Riviera Maya, where guests can experience the region's cultural heritage, relish all-inclusive luxuries, and enjoy genuine hospitality. ... more   less 

Additional Information about Gran Porto Resort

Address: Constituyentes No. 1, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: ₹ 13,106 - ₹ 40,124 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gran Porto Resort 4*
Number of rooms: 287
Reservation Options:
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Also Known As:
Gran Porto Real Hotel
Gran Porto Real Playa Del Carmen
Hotel Gran Porto Real
Gran Porto Real Resort Spa
Porto Real
Grand Porto Real Playa Del Carmen
Gran Porto Real Mexico
Gran Porto Resort Riviera Maya/Playa Del Carmen
Hotel Style:
#16 Top resorts Hotel in Playa del Carmen
#20 Spa Hotel in Playa del Carmen
#22 Luxury Hotel in Playa del Carmen
#22 On the Beach Hotel in Playa del Carmen
#57 Romantic Hotel in Playa del Carmen
#58 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Gran Porto Resort staff and other travellers.
601 questions
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MILLSTONE NJ
5 months ago

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we love the ocean view rooms on the 2nd or 3rd floor”
 of 5 bubbles 1458betty, 20 Feb 2017 | Read review
“The junior suite offers a lot more room than the standard room; however, not worth the extra cost as we spent very little time in the room.”
 of 5 bubbles ballars2016, 20 Feb 2017 | Read review
“Rooms on higher floors with ocean view in center offer ability to watch nightly shows on stage from balcony of your room.”
 of 5 bubbles jab318, 20 Feb 2017 | Read review
“Defiantly want the ocean view”
 of 5 bubbles Indygirl007, 20 Feb 2017 | Read review
“Standard rooms are not big but we spent very little time in them. They were cleaned and decorated to perfection”
 of 5 bubbles patriciarN7260WN, 17 Feb 2017 | Read review
5 of 5