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Gran Porto Resort

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Gran Porto Resort
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9,219 Reviews from our TripAdvisor Community

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Showing 6,594: English reviews
A TripAdvisor Member
1 review
Reviewed yesterday NEWvia mobile

Wow, completely satisfied with this resort. Awesome staff and service. Food and drinks are great too. Aranza from entertainment was awesome! Bernardo was super funny and nice as well. Cesar and Cristhyan were nice too. Loved all their activities and jokes. We met Minerva when we arrived and gave us a great check in. Honestly we didn't expect much at...

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Thank A TripAdvisor Member
Cedar Rapids, Iowa
Reviewed yesterday NEWvia mobile

We stayed at this beautiful resort for 7 days and were completely impressed by the quality of the staff. We met Aranza la bonita, she is so gorgeous and nice! Her activities were the best. We also met Bernie, Cesar and Cristhyan as well and had so much fun with all of them. Dalila gave us the best check in,...

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Thank randygardener00
Reviewed yesterday NEWvia mobile

The best resort ever!!! Aranza from entertainment is so nice and fun!! Enjoyed all her activities as well as Cesar, Bernie, and cristhyan. In the front desk Maricruz was very nice as well. The best resort ever, will definitely come back!

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Thank Michelle R
Edmonton, Canada
Reviewed yesterday NEW

Stayed at the Gran Porto for the second time January 31-February 10, 2017. My husband and I were treated very well by the attentive staff at this hotel, especially Concierge Maria, who always goes the extra mile to make sure your vacation is everything you hoped it would be. Our house keeper, Pascuala L., always made sure our room was...

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Thank jth0mlins0n
Reviewed 2 days ago NEWvia mobile

The people/staff make this resort very special. The recreation team by the pool was a lot if fun. Aranza was great as bike guide, volleyball, taco cooking special event, and provided great info and lots of fun. Christhyan, Bernie and Cesar were energetic and did great work with all the activities. Bar tenders were very good too, especially Idelfonso and...

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Thank teschaef
Reviewed 2 days ago NEW

The staff was exceptional - Aronza, Cesar, Bernardo, Cristnyan. And the waite staff Felipe Edelweiss. The sushi bar was the best and Chef Mariana at Marias is outstanding. Kudos to the whole fun place in a great location.

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Thank Patricia R
Reviewed 2 days ago NEWvia mobile

Cesar from the entertainment staff is awesome. Super fun and helpful!! Also Bernie, Christian and Aranza are pretty cool. The location is great. We really liked the Italian restaurant. I would recommend this resort for families.

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Thank Janne P
Edwin B, Gerente General at Gran Porto Resort, responded to this review

Dear Janne P, Thank you very much for taking the time to share your review regarding your recent stay in Gran Porto Resort and letting us know that you had a wonderful holiday with us. Thank you for mentioning the attentiveness of our staff members, please rest assured that we will share your kind comments with Cesar, Bernardo, Christian and...

Reviewed 2 days ago NEWvia mobile

Entertainment team of Aranza,Cesar,Bernie,and Cristnyan were fantastic. They were so much fun, so helpful, and really made each event a great experience. Look for them at the pool to plan your activities. Bike ride was fun and very informative Mexico culture.

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Thank Jo J
Edwin B, Gerente General at Gran Porto Resort, responded to this review

Dear Jo J, We would like to thank you for taking the time to share your impressions regarding your recent stay in Gran Porto Resort with all of us. We are truly happy to read you had a wonderful holiday with us and that our staff went above and beyond to provide you with a remarkable service. It will be...

Reviewed 2 days ago NEWvia mobile

First time here by fate, don't regret it. Love hotel, close to Main Street. Good food, good drinks. The best is the staff, Cesar from the entertainment staff is out of this world, super nice & funny. Also Bernie & Cristyan were awesome as well. For sure coming back!

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Thank Kenzie H
Edwin B, Gerente General at Gran Porto Resort, responded to this review

Dear Kenzie H, Thank you very much for taking the time to share your review regarding your recent stay in Gran Porto Resort with all of us and letting us know that you had a great first holiday with us. Please rest assured that we will share your kind comments with Cesar, Bernardo and Christian. We are already looking forward...

Arlington, Virginia
Reviewed 3 days ago NEW

The helpfulness of the friendly staff more than makes up for accessibility issues we encountered around the resort. With some flexibility on our part, our weekend at Gran Porto was a fun, happy and enjoyable getaway. On the plus side, our room was conveniently close to the lobby on the ground floor and spacious. However, all these "accessible" rooms have...

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Thank Elizabeth C
Edwin B, Gerente General at Gran Porto Resort, responded to this review

Dear Mrs. Elizabeth C, Thank you for taking the time to share your review regarding your recent stay in Gran Porto Resort with all of us. We are truly happy to read that your first trip to México was wonderful and thank you for giving us the opportunity of hosting your first holiday here. Thank you for mentioning the attentiveness...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
On a beautiful, protected stretch of pristine beach in the heart of Playa del Carmen stands the spectacular Gran Porto Resort, just steps from Fifth Avenue's shops, clubs, and restaurants. Architecturally reminiscent of one of Mexico's finest haciendas, the resort welcomes couples, families, friends, and colleagues to the warm Caribbean breezes and azure seas of the Riviera Maya, where guests can experience the region's cultural heritage, relish all-inclusive luxuries, and enjoy genuine hospitality. ... more   less 

Additional Information about Gran Porto Resort

Address: Constituyentes No. 1, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: ₹ 13,240 - ₹ 40,258 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gran Porto Resort 4*
Number of rooms: 287
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, BookIt.com, Hotels.com, Cheap Tickets and Expedia so you can book your Gran Porto Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Gran Porto Real Hotel
Gran Porto Real Playa Del Carmen
Hotel Gran Porto Real
Gran Porto Real Resort Spa
Porto Real
Grand Porto Real Playa Del Carmen
Gran Porto Real Mexico
Gran Porto Resort Riviera Maya/Playa Del Carmen
Hotel Style:
#16 Top resorts Hotel in Playa del Carmen
#20 Spa Hotel in Playa del Carmen
#22 Luxury Hotel in Playa del Carmen
#22 On the Beach Hotel in Playa del Carmen
#57 Romantic Hotel in Playa del Carmen
#58 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Gran Porto Resort staff and other travellers.
600 questions
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MILLSTONE NJ
5 months ago

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Questions? Get answers from Gran Porto Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Standard rooms are not big but we spent very little time in them. They were cleaned and decorated to perfection”
 of 5 bubbles patriciarN7260WN, 17 Feb 2017 | Read review
“Choose an ocean side room for more quiet - it's worth the upgrade”
  • Ocean View Suite
  • View from the balcony - Room 325
 of 5 bubbles Theresa989, 15 Feb 2017 | Read review
“Select Ocean View and get second floor or higher, the Ocean View Rooms on the Avenue tend to be a bit noisy.”
 of 5 bubbles Scott_Srigley, 15 Feb 2017 | Read review
“Rooms near the Sushi Bar are only doubles but usually pretty quiet.”
 of 5 bubbles 812robin, 13 Feb 2017 | Read review
“Ocean front”
 of 5 bubbles ChestermereCowgirl, 13 Feb 2017 | Read review
5 of 5