We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
25/12/2017 26/12/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Reina Roja Hotel

    Calle 20 No 128 | entre 5a v. y 10 Av., Playa del Carmen 77710, Mexico
    Save
    Lowest prices for your stay
    25/12/2017 26/12/2017
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    US$ 206
    US$ 187
    SAVE US$ 19
    US$ 206
    US$ 187
    SAVE US$ 19
    US$ 206
    Traveller (339)
    Room & Suite (201)
    Dining (54)
    Overview
    • Excellent41%
    • Very good34%
    • Average12%
    • Poor6%
    • Terrible7%
    Travellers talk about
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Restaurant
    Room Service
    Suites
    Rooftop Bar
    Concierge
    Laundry Service
    Rooftop Terrace
    Private Balcony
    3.5 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    25 Dec26 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$ 187.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "3110a3c434f247d6a30704d949e95abc", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1577413,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[109266318],"additionalContentIds":[],"pollCount":0,"checkin":{"day":25,"month":12,"year":2017},"checkout":{"day":26,"month":12,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":187,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"3110a3c434f247d6a30704d949e95abc","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":206,"lowestMetaPrice":187,"additionalPartner":false,"highestMetaPriceDisplay":206,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":206,"lowestMetaPrice":187,"highestMetaPriceDisplay":206,"hotelName":"Reina Roja Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjMxMTBhM2M0MzRmMjQ3ZDZhMzA3MDRkOTQ5ZTk1YWJjIiwiQUlLIjoiMTkxOGI4ZTQ2YTk3NGQ4MGI1MzYxNmNjZjBkODc0N2YifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "25/12/2017", "checkOut": "26/12/2017", "lowestPrice": "US$ 187", "hasDates": true, "hacComplete": false, "contentIdMappings": {"53958694":"TravelocityEWS","79492713":"CheapTicketsEWS","32688042":"Expedia","78932462":"OrbitzEWS","32489813":"BookingCom","109266318":"HotelsCom2IB","65730117":"Hotwire"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    JPMiles / Payback Arrow
    50
    JPMiles / Payback Arrow
    Reviews (762)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 200 reviews

    Reviewed 2 days ago via mobile

    We enjoyed our stay and walking the streets of playa del Carman, the hotel decor is unique with maniquíes and red lights. It can use some upgrading. Our room smelled weird and had no hot water in the morning.

    Thank Kelsey K
    Reviewed 3 days ago via mobile

    Worst hotel experience ever - completely incompetent front desk staff who didn’t even know how to get around the hotel, showed us rooms smelling of mildew from the roof pool that had to be closed because it leaked into said rooms, when we said we...More

    Thank Adele T
    Reviewed 1 week ago

    Cool Place. Great Location, within walking distance to mall, shopping,restaurants and Beach! Bargain. The bar and restaurant onsite offer good food and service. Roof Top pool is really cool. Staff was helpful and friendly.

    Thank tjohn5857
    Reviewed 1 week ago via mobile

    Pretty cool decor and style. Could do better in some things, like they don't have any public shower to use in case you have a late flight and checked out. Also the bed linen and pillows was in bad shape, we asked the housekeeper to...More

    Thank debby b
    Reviewed 2 weeks ago via mobile

    I came to celebrate my birthday with my bff, people here is really friendly. Hotel it’s beautiful and a lot of design, roof and an amazing terrace with the best Dj’a Paulina Rodriguez it’s an amazing girls who work there.. she surprised me with a...More

    Thank juan manuel v
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Internet
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Breakfast included
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$ 74 - US$ 186 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #82 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites
    • Number of rooms
    • 63
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity, Hotwire, Orbitz, HotelsforEveryone and HotelQuickly so you can book your Reina Roja Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Reina Roja Hotel Riviera Maya/Playa Del Carmen
    Add Photo Photos
    Traveller (339)
    Room & Suite (201)
    Dining (54)
    Pool & Beach (37)
    Hotel & Grounds (292)
    Family and Play Areas (17)
    Bathroom (12)
    Nearby
    Nearby HotelsSee all 213 hotels in Playa del Carmen
    Hacienda Paradise Boutique Hotel by Xperience Hotels
    1,417 reviews
    .03 km away
     
    Aventura Mexicana
    1,868 reviews
    .06 km away
     
    The Royal Playa del Carmen
    16,652 reviews
    .32 km away
     
    Soho Playa Hotel
    509 reviews
    .10 km away
     
    Nearby Restaurants
    El Jardin
    193 reviews
    .10 km away
    Mayan Bistro
    584 reviews
    .06 km away
    Guy Fieri's Playa del Carmen Kitchen + Bar
    420 reviews
    .08 km away
    La Fisheria
    1,213 reviews
    .07 km away
    Nearby Attractions
    Caminarte
    10 reviews
    .22 km away
    The Custom Tour by Rod Ratner
    318 reviews
    .13 km away
    Tank-Ha Dive Center
    363 reviews
    .13 km away
    Out&About Mexico
    24 reviews
    .14 km away
    Ask a question
    Questions & Answers
    Melissa S
    16 January 2017|
    AnswerShow all 3 answers
    Response from Hotel R | Property representative |
    Hola Melissa the hotel is 5 min walking to the beach, also we have a beach club Access and is very safe the área. Best regards,
    0
    Votes
    Google Translation
    Lau P
    30 November 2016|
    AnswerShow all 2 answers
    Response from Sarina N | Reviewed this property |
    Yes it has.
    0
    Votes
    Room Tips
    "Don't book the hotel"
    Read review
    "not themed room"
    Read review
    "we stayed in room 202 it was quiet could hear a little music from the street but didnt bother us"
    Read review
    "Don't stay at the Reina Roja Hotel"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing