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6/8/2017 7/8/2017
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    Reina Roja Hotel

    Calle 20 No 128 | entre 5a v. y 10 Av., Playa del Carmen 77710, Mexico
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    Best prices for your stay
    6/8/2017 7/8/2017
    US$ 161
    US$ 161
    US$ 161
    Traveller (296)
    Room & Suite (195)
    Dining (50)
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    Overview
    • Excellent40%
    • Very good35%
    • Average12%
    • Poor6%
    • Terrible7%
    Travellers talk about
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Restaurant
    Room Service
    Suites
    Rooftop Bar
    Concierge
    Laundry Service
    Rooftop Terrace
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    The Royal Playa del Carmen
    15,917 reviews
    #11 of 209 hotels in Playa del Carmen
     
    Aventura Mexicana
    1,750 reviews
    #25 of 209 hotels in Playa del Carmen
     
    Be Playa Hotel
    573 reviews
    #26 of 209 hotels in Playa del Carmen
     
    El Taj Oceanfront & Beachside Condos Hotel
    1,358 reviews
    #35 of 209 hotels in Playa del Carmen
     
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    50
    Reviews (695)
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    1 - 5 of 183 reviews

    Reviewed 6 days ago

    We stayed there for a weekend and the decoration of the place its very peculiar, kind of kinky but looks good, the room have good size , comfortable beds and good amenities are offered the breakfast inlcuded tastes good and all the staff members are...More

    Thank thejohnsrv
    Reviewed 3 weeks ago

    Unique place and very original desing and concept but saddly with a poor service and criminal employees, specialy a waiter called Rodolfo has been charging several times for drinks we dont even request, it happened several days of our stay, seems like this guy consume...More

    1  Thank jpbendover
    Response from Hotel R, Gerente at Reina Roja HotelResponded 3 weeks ago

    Dear jpbendover, Thank you very much for taking the time to share your opinion. We are very sorry that your experience with us was not as expected. We are following up the situation with the person you mentioned as this is unacceptable for the hotel...More

    Reviewed 4 weeks ago via mobile

    A friend and I went spent 6 nights at Reina Roja and we can say we had a pleasant stay. Fantastic location and very attentive staff. Claudia at the front desk was super nice and arranged things from bday cake to a doctor appointment. The...More

    Thank analoureiroaipo
    Response from Hotel R, Gerente at Reina Roja HotelResponded 3 weeks ago

    Dear analoureiroaipo, Thank you very much for your opinion, we are pleased to know that you had a pleasant stay with us. Our team it´s very committed to deliver top service and exceed your expectations. We hope to have you back very soon. Sincerely, Management...More

    Reviewed 4 weeks ago via mobile

    Thanks a lot to Arturo, Vane and specially for all the kindness and service to Manuel. I had the best time over there and had a blast on my week in Playa del Carmen. Pool was excellent, drinks and food was uff, you need to...More

    Thank Eduardo T
    Response from Hotel R, Gerente at Reina Roja HotelResponded 3 weeks ago

    Dear Eduardo T, Thank you very much for your opinion, we are very proud to have collaborators comitted to the service and attention to our guests. We look forward to have you back soon. Sincérela, Management Tema

    Reviewed 1 June 2017 via mobile

    The architecture and ambiance is great. Staff was a bit rude about a problem we had with the reservation, but we got over it. However, the WiFi was HORRIBLE. How is it that in this day and age a boutique hotel doesn't have spotless WiFi?...More

    1  Thank DMedaglia
    Response from Hotel R, Gerente at Reina Roja HotelResponded 2 June 2017

    Dear guest: First of all, we appreciate your comments and we offer an apologize about the Wi Fi. We are working to improve this service asap. Thanks for staying at Reina Roja Hotel. Best Regards,

    The Royal Playa del Carmen
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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Internet
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Concierge
    • Breakfast included
    • Laundry Service
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$ 90 - US$ 259 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #82 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites
    • Number of rooms
    • 63
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Orbitz, TripOnline SA, Agoda, Travelocity, Hotwire, Cancelon, getaroom.com, HotelQuickly and Evoline ltd so you can book your Reina Roja Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Reina Roja Hotel Riviera Maya/Playa Del Carmen
    Add Photo Photos
    Traveller (296)
    Room & Suite (195)
    Dining (50)
    Pool & Beach (32)
    Hotel & Grounds (265)
    Family and Play Areas (16)
    Bathroom (12)
    Nearby
    Aventura Mexicana
    1,750 reviews
    .06 km away
     
    The Royal Playa del Carmen
    15,917 reviews
    .33 km away
     
    El Taj Oceanfront & Beachside Condos Hotel
    1,358 reviews
    .40 km away
     
    Be Playa Hotel
    573 reviews
    .17 km away
     
    Nearby Restaurants
    Mayan Bistro
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    .06 km away
    El Jardin
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    .10 km away
    Byblos
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    .10 km away
    Guy Fieri's Playa del Carmen Kitchen + Bar
    334 reviews
    .08 km away
    Nearby Attractions
    Riviera Art Gallery
    78 reviews
    .04 km away
    Caminarte
    10 reviews
    .22 km away
    Absolute Adventure Mexico
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    .16 km away
    The Custom Tour by Rod Ratner
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    Ask a question
    Questions & Answers
    Melissa S
    16 January 2017|
    AnswerShow all 3 answers
    Response from Hotel R | Property representative |
    Hola Melissa the hotel is 5 min walking to the beach, also we have a beach club Access and is very safe the área. Best regards,
    0
    Votes
    Google Translation
    Lau P
    30 November 2016|
    AnswerShow all 2 answers
    Response from Sarina N | Reviewed this property |
    Yes it has.
    0
    Votes
    Room Tips
    "not themed room"
    Read review
    "we stayed in room 202 it was quiet could hear a little music from the street but didnt bother us"
    Read review
    "Don't stay at the Reina Roja Hotel"
    Read review
    "i chose a room with a balcony. It was nice to view the tops of trees while having a drink or relax."
    Read review
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