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    Mahekal Beach Resort

    Calle 38, Entre Avenida 5a y Zona Federal Maritima, Playa del Carmen 77710, Mexico
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    8/10/2017 9/10/2017
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    US$ 210
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    Traveller (2960)
    Room & Suite (749)
    Storyboard
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    Overview
    • Excellent67%
    • Very good23%
    • Average6%
    • Poor2%
    • Terrible2%
    Travellers talk about
    “half board” (49 reviews)
    “palapa style” (27 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Housekeeping
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    El Taj Oceanfront & Beachside Condos Hotel
    1,380 reviews
    #43 of 211 hotels in Playa del Carmen
     
    The Elements Oceanfront & Beachside Condo Hotel
    173 reviews
    #97 of 211 hotels in Playa del Carmen
     
    Pueblito Luxury Condohotel
    239 reviews
    #122 of 211 hotels in Playa del Carmen
     
    The Reef Coco Beach
    3,973 reviews
    #104 of 211 hotels in Playa del Carmen
     
    Rooms
    8 Oct9 Oct
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    1 room, 2 adults, 0 children
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    Reviews (2,780)
    There are newer reviews for Mahekal Beach Resort
    See the most recent reviews
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    891 - 895 of 2,164 reviews

    Reviewed 7 January 2016 via mobile

    Please please please do your research before coming here!! As previous reviews have stated this resort is right in the centre of a couple of open air venue for dance parties. (I'll get to all of that in a minute as its no different to...More

    9  Thank Amy C
    Response from Karen S, Director of Sales at Mahekal Beach ResortResponded 10 January 2016

    Dear Amy C- Thank you for taking the time to create your first hotel trip advisor review about the Mahekal Beach Resort. Our management and staff have read your review and are actively discussing your points as well as others from our guests on how...More

    Reviewed 7 January 2016

    We arrived with high hopes. Our first time in Playa del Carmen, we were also meeting another family who arrived a day before. Upon our entrance to the hotel we arrived in the circular drive to find no one there. It was 7:45 pm and...More

    9  Thank Hillary M
    Response from Karen S, Director of Sales at Mahekal Beach ResortResponded 9 January 2016

    Dear Hillary M- Thank you for your detailed and comprehensive review of the Mahekal Beach Resort. Indeed our owners and managers have read your review and I can assure you training and security are at the utmost of our thoughts. We understand your issues of...More

    Reviewed 6 January 2016

    We took all 11 of our family there for Christmas and had a ball! Last minute construction was going on and we were delayed getting into our palapas, but once there it was paradise. As usual the staff is fabulous and the grounds are immaculate....More

    Thank killer63
    Response from Karen S, Director of Sales at Mahekal Beach ResortResponded 10 January 2016

    Dear Killer63- Thank you for the lovely and positive review of our Mahekal Beach Resort. As a 14 year veteran, we truly value your review and experience since you have visited the hotel so many times. We are grateful and appreciative for your business and...More

    Reviewed 6 January 2016

    I'm torn in writing this review because there are many things that Mahekal gets right, but a couple of negatives that overshadow the experience. On the plus side, the grounds are lovely. The palapas, with their thatched roofs, patios and hammocks, feel much more quaint...More

    3  Thank kmt42013
    Reviewed 4 January 2016

    My wife researched and researched all the hotels looking specifically for a nice quiet place to get away for a few days. No TV or cellphone, as we both have high stress jobs and wanted to relax. This place looked nice, and was reviewed pretty...More

    12  Thank Bestasphalt
    Response from Karen S, Director of Sales at Mahekal Beach ResortResponded 10 January 2016

    Dear Bestasphalt- Thank you for posting a review about the Mahekal Beach Resort and the DJ Fest, a special event that took place this year for the very first time. The hotel wants it's readers to know that we had no idea the DJ Fest...More

    El Taj Oceanfront & Beachside Condos Hotel
    1,380 reviews
    #43 of 211 hotels in Playa del Carmen
     
    The Elements Oceanfront & Beachside Condo Hotel
    173 reviews
    #97 of 211 hotels in Playa del Carmen
     
    Pueblito Luxury Condohotel
    239 reviews
    #122 of 211 hotels in Playa del Carmen
     
    The Reef Coco Beach
    3,973 reviews
    #104 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Spa
    • Restaurant
    • Free Internet
    • Free Parking
    • Bar/Lounge
    • Beachfront
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Spa
    • Restaurant
    • Bar/Lounge
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    Details
    • Price range
    • US$ 192 - US$ 414 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #17 Family Hotel in Playa del Carmen
    • #20 Spa Hotel in Playa del Carmen
    • #22 On the Beach Hotel in Playa del Carmen
    • #22 Luxury Hotel in Playa del Carmen
    • #30 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 196
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, Orbitz, Hotwire, Cancelon, HotelQuickly, TripOnline SA, getaroom.com and Evoline ltd so you can book your Mahekal Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Mahekal Beach Hotel Playa Del Carmen ,
    • Shangri La Caribe Hotel ,
    • Shangri La Caribe Playa Del Carmen ,
    • Mahekal Beach Resort Riviera Maya/Playa Del Carmen
    Add Photo Photos
    Traveller (2960)
    Room & Suite (749)
    Pool & Beach (635)
    Dining (239)
    Hotel & Grounds (1717)
    Bathroom (45)
    Family and Play Areas (16)
    Business Centre & Event Rooms (5)
    Nearby
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    Ask a question
    Questions & Answers
    Aimee M
    11 September 2017|
    AnswerShow all 2 answers
    Response from Karen S | Property representative |
    Yes, we have a limited in room dining service. There are menus in the rooms. Room Service is not part of the meal plans. I'll try to add the menus to our website this week. Thanks
    0
    Votes
    elaineel
    7 September 2017|
    Answer
    Response from Karen S | Property representative |
    Hi Elianeel- We most certainly do have cribs for your child/infant. Please send a message to our reservations department with the name you booked under, your travel dates and confirmation number and we will have the crib in... More
    0
    Votes
    amirzoe
    5 September 2017|
    AnswerShow all 2 answers
    Response from Karen S | Property representative |
    The Treehouse suite has a master bedroom with a king sized bed overlooking a lush canopy jungle. It has a pull out sofa bed in a separate parlor room. You can also check out the La Residencia which has a parlor/kitchen area... More
    0
    Votes
    Room Tips
    "Jungle rooms are furthest from beach."
    Read review
    "Many of the garden views have ocean views. You also might not want an ocean front since its quite a busy..."
    Read review
    "the staff was very accommodating because we were not there during busy season. Walk the resort if you want..."
    Read review
    "The beach front rooms are outstanding, but they are also much more expensive. All the rooms are clean..."
    Read review
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