We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Mahekal Beach Resort

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Mahekal Beach Resort
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

2,450 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Mahekal Beach Resort
See the most recent reviews
Showing 1,916: English reviews
NZ
Reviewed 11 September 2013

Yes it's the end of the season and the weather has turned, and admitedly after 5 days of rain we didn't really get the opportunity to see the resort in its best light. Half the resort is closed for much needed refurbishment and once that has been completed I'd be inclined to try again. Positives Great part of the beach....

 Report
Helpful?
4Thank Greenfieldsontour
SocialMahekal, Director General at Mahekal Beach Resort, responded to this review

Thank you for such a detailed review. It’s always useful to know about the things our guests enjoy but more importantly what they would like to see improved. As you mentioned, Mahekal is under renovation so we can offer our guests and even better experience and turn the negatives you mentioned into positives. But I would like to clarify that...

San Antonio
Reviewed 9 September 2013

We have been coming to Mahekal for years and the facilities and personnel are wonderful! They have a great beach, nice pool and the rooms are all unique. Probably not the best place for small children, in that there are not many amenities for them.

 Report
Helpful?
1Thank SATX2016
NOVA
Reviewed 9 September 2013

3.75 stars. Stayed there for five nights in September. Unfortunately, the humidity/rain killed my camera, so no pics. We stayed in the base room, which included two queen sized beds, a desk, a built in wardrobe, and an ensuite with shower. As advertised, no tv, no in room internet (the front desk area and bar have wi fi). The bathroom...

 Report
Helpful?
2Thank hanna718
Fresno, California
Reviewed 8 September 2013

This is an "old school" resort. It's not huge and flashy like the big all-inclusives, which I think makes it better. It has a ton of character, a fabulous beach, excellent staff, clean, comfortable rooms, beautiful grounds, and is home to the absolute best dive shop in Playa, Cyan-Ha! We had a "garden-view" palapa, but we were only one row...

 Report
Helpful?
1Thank JWMillertyme
Harleysville, Pennsylvania
Reviewed 8 September 2013

We absolutely love this resort being return guests. We chose this resort because of the beautiful tropical and Mexican decor, not some high rise cookie cutter hotel. From the minute we arrived we were treated like royalty with a personal welcome from Boli who is absolutely the best! At dinner we had a favorite waiter Jose who remembered us from...

Review collected in partnership with this hotel
 Report
Helpful?
2Thank Paul B
SocialMahekal, Director General at Mahekal Beach Resort, responded to this review

Thank you for being a regular guest of Mahékal and for taking the time to write such nice comments about our resort and more importantly about our staff. At Mahekal Beach Resort our staff loves to deliver personal attention to all our guests. Boli is our ambassador and a great example to his peers. But like him, we have many...

Reviewed 7 September 2013

It was our first time at Mahekal Beach Resort and I just could say it was AMAZING!! Location= THE BEST!! The beach BEAUTIFUL!! Food, service, staff, amenities, rooms everything creates a magical experience. I totally will be back next year or before if possible. 100% recommended!

 Report
Helpful?
Thank GabLs
Las Vegas
Reviewed 2 September 2013

My husband and I just returned from our honeymoon at Mahekal and could not have been more delighted with the week we had. The staff at Mahekal is First Class at every turn. Boli is the most wonderful concierge who handled everything from a dinner reservation to spa appointments and last minute requests. Jose was always at the front door...

 Report
Helpful?
2Thank Jessica M
SocialMahekal, Director General at Mahekal Beach Resort, responded to this review

It is wonderful to know that Mahekal was a dream come true specially since it was your honeymoon. We appreciate all the nice comments expressed about our staff and will share them with all, but especially with Boli, Jose and Eleazar. They all work very hard to make our guests happy. We are happy to know you enjoyed our Spa...

McClure, Pennsylvania
Reviewed 26 August 2013

We could not have been more pleased with our stay at the Mahekal! The views were spectacular, shopping was great on Fifth Avenue, we snorkeled in Cozumel (just a short ferry ride away), visited Mayan Ruins, and could have done so much more! The food was fabulous and their staff delightful! It was truly the best vacation we ever had!...

 Report
Helpful?
Thank Rhonda0703
Minneapolis, Minnesota
Reviewed 26 August 2013

My family and I visited this resort based on its location alone. After spending 3 nights with a broken air conditioner (each day "we promise it is fixed") and waking up to a flooded interior floor in a dirty room we couldn't have been more disappointed. Management's response to our issues...A free night? No A free excursion? No Maybe even...

 Report
Helpful?
24Thank scottg0528
SocialMahekal, Director General at Mahekal Beach Resort, responded to this review

I offer you and your family my apologies. The way you describe your experience with the air conditioner is not how our staff has been trained to deal with those situations. If for some reason the air conditioning unit could not be fixed, or fixed fast enough, you should have been offered another room. Hotels old and new alike can...

Osnago
Reviewed 26 August 2013

Un posto splendido per una vacanza rilassante. Tutto il personale è assolutamente cortese e disponibile. Le camere grandi e perfettamente tenute. Carine le due amache sotto il pergolato di ogni camera. Colazione, ristorante e bar più che ottimi. Piacevole il servizio bar in spiaggia; la spiaggia grande e ben tenuta senza il problema di sdraio e ombrelloni.Assolutamente consigliato. A splendid...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Massimo R
SocialMahekal, Director General at Mahekal Beach Resort, responded to this review

It’s great to read that you had a relaxing vacation. Thanks for choosing Mahékal, our Caribbean paradise is perfect to relax and disconnect. Yes, most of our rooms are spacious and besides the bedroom / bathroom area, all of them offer a private terrace with hammocks to enjoy the sound of the nature. Umbrellas and sun chairs are available for...

3,014 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (2568)
Viewed
Hotel & Grounds (421)
Viewed
Pool/Beach Area (510)
Viewed
Room/Suite (341)
Viewed
View from Room (154)
Viewed
Dining (153)
Viewed
Bathroom (40)
Viewed
Family/Play Areas (9)
Viewed
Business Centre/Function Rooms (3)
Viewed
2:41
Videos (1)
Viewed
Other (936)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (368)
Viewed
Beach (16)
Viewed
Garden View Double Room (48)
Viewed
Garden View Palapa King Room (45)
Viewed
Ocean Front Double Room (43)
Viewed
Ocean View Palapa Double Room (43)
Viewed
Pool (10)
Viewed
Dining (40)
Viewed
The Hotel (123)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (78)
Viewed
Hotel & Grounds (16)
Viewed
Pool/Beach Area (27)
Viewed
View from Room (9)
Viewed
Bathroom (2)
Viewed
Room/Suite (12)
Viewed
Family/Play Areas (2)
Viewed
Dining (6)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Playa del Carmen hotels
0.9 km away
El Taj Oceanfront & Beachside Condos Hotel
El Taj Oceanfront & Beachside Co...
#31 of 212 in Playa del Carmen
1,313 reviews
7.1 km away
Fairmont Mayakoba
Fairmont Mayakoba
#7 of 212 in Playa del Carmen
3,467 reviews
0.5 km away
Grand Hyatt Playa Del Carmen Resort
Grand Hyatt Playa Del Carmen Res...
#38 of 212 in Playa del Carmen
1,460 reviews
Show Prices
Show Prices
Show Prices
1.3 km away
The Palm at Playa
The Palm at Playa
#24 of 212 in Playa del Carmen
1,239 reviews
1.0 km away
Thompson Playa Del Carmen
Thompson Playa Del Carmen
#11 of 212 in Playa del Carmen
548 reviews
0.8 km away
Porto Playa Condo Hotel & Beachclub
Porto Playa Condo Hotel & Beachc...
#16 of 212 in Playa del Carmen
583 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Mahekal Beach Resort is a legendary resort village located on 800 feet of white sand beach in the heart of vibrant Playa del Carmen. It has 198 thatched roof, palapa-style bungalows within steps of Fifth Avenue, the celebrated entertainment, shopping, and restaurant district of Playa del Carmen. The thousands of loyal repeat guests at Mahekal Beach Resort describe it as magical, memorable, and authentically Yucatecan. Our style is friendly and relaxed, a unique Caribbean experience where you can rock gently in a hammock on your private terrace and enjoy undoubtedly the best beach in Playa. Our guests love the fact that we have never compromised our truly unique ambiance and style. In keeping with that style, our rooms do not offer televisions. Instead, they feature original, brightly colored, Mexican tile bathrooms, private terraces with hammocks for siestas and star gazing, and locally-crafted Mexican wood furniture in an outdoor seating area where you can enjoy our magical sanctuary. The Resort offers meal plans that include breakfast daily and lunch or dinner. This choice gives our guests the opportunity to explore the many dining options in Playa del Carmen. ... more   less 

Additional Information about Mahekal Beach Resort

Address: Calle 38, Entre Avenida 5a y Zona Federal Maritima, Playa del Carmen 77710, Mexico (Formerly Shangri-La Caribe)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: ₹ 14,444 - ₹ 29,673 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mahekal Beach Resort 4*
Number of rooms: 196
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Despegar.com, BookIt.com, Hotwire, Travelocity, Hotels.com, Cheap Tickets, getaroom.com, Jetsetter, Cancelon, HotelQuickly, TripOnline SA and Evoline ltd so you can book your Mahekal Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mahekal Beach Hotel Playa Del Carmen
Shangri La Caribe Hotel
Shangri La Caribe Playa Del Carmen
Mahekal Beach Resort Riviera Maya/Playa Del Carmen
Hotel Style:
#17 Family Hotel in Playa del Carmen
#21 Spa Hotel in Playa del Carmen
#23 Luxury Hotel in Playa del Carmen
#23 On the Beach Hotel in Playa del Carmen
#30 Romantic Hotel in Playa del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Mahekal Beach Resort staff and other travellers.
159 questions
Ask a question
Santa Fe, New Mexico
Los Angeles, California

See all questions (159)

Questions? Get answers from Mahekal Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book rooms towards the middle of the resort. They are quieter.”
 of 5 bubbles fg8tor1, 21 Mar 2017 | Read review
“Garden View Palapas near the lobby are quiet and private. Beach rooms are not private. Jungle rooms are private but had a lot of noise.”
 of 5 bubbles lnfamily2017, 21 Mar 2017 | Read review
“Get a room on the second floor to ensure no one above you is making noise.”
 of 5 bubbles MeganS355, 20 Mar 2017 | Read review
“"Garden View" rooms are excellent: lowest price, reasonable size, with all necessary amenities.North side rooms quieter.”
 of 5 bubbles JosiTraveler, 18 Mar 2017 | Read review
“Ocean view rooms”
 of 5 bubbles eurobrno87, 17 Mar 2017 | Read review
5 of 5