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Mahekal Beach Resort

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Mahekal Beach Resort
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2,221 Reviews from our TripAdvisor Community

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Showing 1,728: English reviews
netherlands
Reviewed yesterday NEWvia mobile

This is our 5th visit and we have watched Mahekal grow from small and cozy to the current size.....the feel is still amazing and the staff the greatest asset....rooms are great and wifi superfast. All amenities are on par as well as the food.....considering the location in Playa this resort is most certainly 1 of our favorites!

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Helpful?
Thank hansNetherlands
Mexico City, Mexico
HOTEL’S FAVOURITE REVIEW
Reviewed 11 September 2016 via mobile

My sister is getting married at this gorgeous resort in a month. My husband and I had a chance to escape for a weekend without the the kids and said, "let's try it out and scope out the lay of the land". What a beautiful tucked away sanctuary!!! The rooms are beautiful and the staff is great! Wonderful location!! So...

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3Thank mpc80
About Hotel's Favourite Review
Karen S, Manager at Mahekal Beach Resort, responded to this review

Hi MPC80- We are happy to welcome you to our "regular's club" and to host your sister's wedding in a month. We are pleased you enjoyed your stay and you found the resort beautiful and our location perfect. We look forward to your return next month with the wedding party and hope your stay with your sister is memorable. Best...

Reviewed 2 days ago NEWvia mobile

Mahekal is a very beautiful resort! The rooms are very tropical-like and it feels like you are staying in a hut on the beach in the middle of the jungle. Yes, there are no TV's and no refrigerator but it makes it truly feel like a getaway vacation. You shouldn't need television when you are staying on a beautiful beach...

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Helpful?
Thank Elizabeth S
Ottawa
Reviewed 3 days ago NEW

We had a wonderful time at Mahekal. The rooms were beautiful and the food was very good. We had a half board program which included breakfast and lunch or dinner, which is perfect for exploring the local cuisine just up the road. The staff was outstanding, especially Enrique at the restaurants and Eric at the front desk. Anything we needed...

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1Thank S D
Dallas, Texas
Reviewed 3 days ago NEW

As repeat guests at this resort, we just returned from another week stay the first week of November. We always stay in one of the Beach view rooms which are only 50 feet from the beach. The jungle view rooms around the new spa location are new and very quiet too. You can spend the day going from their beach...

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Thank BethB75205
Boulder, Colorado
Reviewed 3 days ago NEW

We just returned from Mahekal after a four night stay. We picked this place because of how beautiful it looked from its online website. It truly is a lovely tropical setting. However, we were greeted, without any enthusiasm, from the front desk when we arrived, although we were the only people in the lobby. After standing there for several minutes,...

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Thank TMD80501
San Francisco, California
Reviewed 3 days ago NEW

Upper level ocean view king palapa room is best for privacy & access to the beach and swimming pools. Don't miss breakfast! Sunrise on the hanging beds over the ocean...spectacular!! Reception staff & all staff are extremely accommodating, will absolutely return!

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Helpful?
Thank cherylchakler
San Diego, California
Reviewed 4 days ago NEWvia mobile

We are repeat customers to Playa and have found our perfect resort at Mahekal. It might cost a little more than other resorts, but worth every penny. Be sure to get your drinks at the Itzi pool bar - Lupe, the bartender plus Gilberto and Mariano, our servers are fantastic. We spent much of our time on the beach and...

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Thank sunsafari9
Milton
Reviewed 4 days ago NEW

This beachside property is a gem, sparkling with professional staff at every turn. Even with a garden room, my mother and I could hear the surf every night. Beds are very comfortable with crisp linens. Breakfast is a highlight with great coffee and varied Mexican dishes. Lots of choice in pools but best of all is surfside deck chairs, under...

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Helpful?
Thank KarenMiltonON
Los Angeles, California
Reviewed 5 days ago NEW

I have stayed at Mahekal about 5 times- this last time we brought about 85 people down to Playa for a destination wedding- while we did not have the actual wedding at Mahekal, 95% of our guests stayed there and absolutely loved it. I have so many friends and family that are ready to go back. The staff was great...

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Helpful?
Thank Erica R

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Mahekal Beach Resort is a legendary resort village located on 800 feet of white sand beach in the heart of vibrant Playa del Carmen. It has 198 thatched roof, palapa-style bungalows within steps of Fifth Avenue, the celebrated entertainment, shopping, and restaurant district of Playa del Carmen. The thousands of loyal repeat guests at Mahekal Beach Resort describe it as magical, memorable, and authentically Yucatecan. Our style is friendly and relaxed, a unique Caribbean experience where you can rock gently in a hammock on your private terrace and enjoy undoubtedly the best beach in Playa. Our guests love the fact that we have never compromised our truly unique ambiance and style. In keeping with that style, our rooms do not offer televisions. Instead, they feature original, brightly colored, Mexican tile bathrooms, private terraces with hammocks for siestas and star gazing, and locally-crafted Mexican wood furniture in an outdoor seating area where you can enjoy our magical sanctuary. The Resort offers meal plans that include breakfast daily and lunch or dinner. This choice gives our guests the opportunity to explore the many dining options in Playa del Carmen. ... more   less 

Additional Information about Mahekal Beach Resort

Address: Calle 38, Entre Avenida 5a y Zona Federal Maritima, Playa del Carmen 77710, Mexico (Formerly Shangri-La Caribe)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: ₹ 13,486 - ₹ 32,421 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mahekal Beach Resort 4*
Number of rooms: 196
Reservation Options:
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Also Known As:
Mahekal Beach Hotel Playa Del Carmen
Shangri La Caribe Hotel
Shangri La Caribe Playa Del Carmen
Mahekal Beach Resort Riviera Maya/Playa Del Carmen
Hotel Style:
#17 Family Hotel in Playa del Carmen
#23 Spa Hotel in Playa del Carmen
#25 On the Beach Hotel in Playa del Carmen
#25 Luxury Hotel in Playa del Carmen
#30 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Mahekal Beach Resort staff and other travellers.
136 questions
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Questions? Get answers from Mahekal Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look up difference between ocean view and ocean front rooms”
 of 5 bubbles SD548, 5 Dec 2016 | Read review
“Stay closer to front desk to avoid noise from beach bars”
 of 5 bubbles BethB75205, 5 Dec 2016 | Read review
“If you need bottled water ask for it at the front desk, or call room service. It's free that way.”
 of 5 bubbles TMD80501, 5 Dec 2016 | Read review
“Higher floor ocean view rooms are more private but still accessible to everything”
 of 5 bubbles cherylchakler, 5 Dec 2016 | Read review
“Garden view was still within 30 seconds of beach - excellent!”
 of 5 bubbles KarenMiltonON, 4 Dec 2016 | Read review
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