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La Tortuga Hotel & Spa

Expedia.comUS$ 85*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 195*
US$ 85*
US$ 134*
US$ 195*
US$ 85*
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La Tortuga Hotel & Spa
La Tortuga Hotel & Spa
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2,332 Reviews from our TripAdvisor Community

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There are newer reviews for La Tortuga Hotel & Spa
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Showing 1,710: English reviews
Indianapolis
Reviewed 28 January 2009

We spent a week at the LaTortuga Hotel in January 2009. Our room was clean and quiet and the Hotel was very well maintained. The staff at the La Tortuga were so helpful and gracious, including Lisa, Bernardo, Alfonso and Anna. Breakfast was wonderful, the restaurant was excellent. Our room had balcony overlooking pool and lush vegetation, which made it...

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Helpful?
4Thank Ventura9
LaTortugaG, Guest Relations Manager at La Tortuga Hotel & Spa, responded to this review

Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the best reward, for all our hard work and attention to detail and your comments means...

vancouver, canada
Reviewed 23 January 2009

Not sure what I can add that the other 442 reviews before me haven't. We booked based on the reviews here on TripAdvisor, and got a very reasonable room rate ($128 USD/night) during January with a free upgrade upon check-in. The hotel grounds are great, the hot tub is fantastic, Le Bistro restaurant for dinner was a bargain, and the...

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Helpful?
3Thank CanadaMatt
LaTortugaG, Guest Relations Manager at La Tortuga Hotel & Spa, responded to this review

Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the best reward, for all our hard work and attention to detail and your comments means...

Nahant, Massachusetts
Reviewed 22 January 2009

I stayed at La Tortuga from Jan. 8 - 16 with my wife and two adult children. The hotel is as good as everybody says it is in their reviews. Because there were 4 adults, we got a room that had beds on 2 levels with a terrace and jacuzzi off the second level. The rooms are extremely well kept,...

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Helpful?
7Thank beachbumteacher
La Tortuga H, Guest Relations Manager at La Tortuga Hotel & Spa, responded to this review

Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the best reward, for all our hard work and obsessive attention to detail and your comments...

Breda
Reviewed 20 January 2009

We felt at home at La Tortuga even before we arrived in Mexico. Anna and Jessica informed us about everything we asked for via the internet. When we arrived at the hotel after a total of 24 hours of traveling Lisa gave us a very warm welcome. When we saw our room we couldn’t do anything but stare at it....

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Helpful?
6Thank PaulAndSabrina
LaTortugaG, Guest Relations Manager at La Tortuga Hotel & Spa, responded to this review

Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the best reward, for all our hard work and attention to detail and your comments means...

Dublin
Reviewed 19 January 2009

Over my years living in and holidaying in Mexico (I'm living in Ireland now), I have to say this is the first time that a hotel has really exceeded my expectations in all areas of service. Right from the start (at checkin time), we were treated well by the staff, and the surroundings and environment of the hotel were really...

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Helpful?
2Thank bhealy_ireland
La Tortuga H, Guest Relations Manager at La Tortuga Hotel & Spa, responded to this review

Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the best reward, for all our hard work and obsessive attention to detail and your comments...

Vancouver
Reviewed 11 January 2009

Right from the moment you walk in the front door, you know the personal service is going to be exceptional. I booked blindly, following the Trip Advisor reviews, and I have nothing but positive things to say for the hotel. The staff are all amazing. Friendly, helpful, and genuinely HAPPY. I booked a junior suite with the rooftop deck. The...

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Helpful?
4Thank BPMenthusiast
LaTortugaG, Guest Relations Manager at La Tortuga Hotel & Spa, responded to this review

Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the best reward, for all our hard work and attention to detail and your comments means...

Wisconsin
Reviewed 9 January 2009

This hotel was fantastic. The staff is so friendly and the pool area is gorgeous. We almost never left the hotel because it was so beautiful. Prices at the hotel bar and the attached restaurant were extremely reasonable (esp. compared to the downtown area) and the restaurant food was so good. We loved our time here. Highly recommend to anyone...

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Helpful?
1Thank MadisonDuo
LaTortugaG, Guest Relations Manager at La Tortuga Hotel & Spa, responded to this review

Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the best reward, for all our hard work and attention to detail and your comments means...

seattle
Reviewed 7 January 2009

Just got back from New Years there. Everything in the reviews were spot on. There is a reason this is rated number one. We received complimentary drinks on our arrival, beds were super comfy, drinks at the bar were the best in playa (they seem to be the only ones who used real fruit and juices). I won't go on...

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Helpful?
2Thank divefreeordie
LaTortugaG, Guest Relations Manager at La Tortuga Hotel & Spa, responded to this review

Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the best reward, for all our hard work and attention to detail and your comments means...

Melbourne, Fl
Reviewed 3 January 2009

We have just returned from celebrating our 25th wedding anniversary at La Tortuga and agree with all the reviews on this wonderful hotel. The included breakfast is very good and drinks at the bar are delicious, my husband loved the margaritas and the mojitos were by far the best I have ever tasted! Although I didn't find our room to...

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Helpful?
1Thank TFWSDW
La Tortuga H, Guest Relations Manager at La Tortuga Hotel & Spa, responded to this review

Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the best reward, for all our hard work and obsessive attention to detail and your comments...

San Francisco
Reviewed 3 January 2009

My new fiancee and I spent our Xmas at La Tortuga where I proposed to her. We booked the Junior Suite with rooftop jacuzzi. For the booking the only odd thing I encountered was having to wire over the full amount 1 month in advance. This is a policy the hotel has in place for any stays that include the...

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Helpful?
2Thank SirDave
LaTortugaG, Guest Relations Manager at La Tortuga Hotel & Spa, responded to this review

Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the best reward, for all our hard work and attention to detail and your comments means...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free Internet
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Room Service
  • Breakfast included
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
La Tortuga Hotel & Spa, two blocks from the beach and just around the corner from 5th Avenue. Air conditioning, Cable TV, telephone, fan, private bath or shower, bathroom amenity kit, safety box, hair dryer, coffee maker,minibar. Junior Suites and Superior Junior suites feature a Jacuzzi indoors or Rooftop, bath robes, slippers, flat screen tv. Spa services, Pool bar, happy hour, wifi, onsite restaurant Como Como Osteria Mediterranea, solarium. ... more   less 

Additional Information about La Tortuga Hotel & Spa

Address: 10th Avenue between 12th and 14th Street North, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: ₹ 4,536 - ₹ 11,730 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — La Tortuga Hotel & Spa 3.5*
Number of rooms: 51
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hotwire, Expedia, Hotels.com, Cheap Tickets, Cancelon and TripOnline SA so you can book your La Tortuga Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
La Tortuga Hotel And Spa
La Tortuga Hotel Playa Del Carmen
La Tortuga Playa Del Carmen
Hotel La Tortuga
La Tortuga Hotel & Spa Riviera Maya/Playa Del Carmen
Hotel Style:
#38 Romantic Hotel in Playa del Carmen
#38 Spa Hotel in Playa del Carmen
#67 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from La Tortuga Hotel & Spa staff and other travellers.
44 questions
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See all questions (44)

Questions? Get answers from La Tortuga Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you stay here, try to get a room as far away from the street as possible. The rooms closest to the street might seem better, but you won't get any sleep from the dance club music that goes on all night long.”
sys700, 25 Apr 2017 | Read review
“Do not take standard rooms”
AlonAvraham, 19 Apr 2017 | Read review
“Junior Suites are cheap and very private and nice!”
93karlar, 14 Apr 2017 | Read review
“swim in rooms, junior suite with jacuzzi”
Piggybun, 13 Apr 2017 | Read review
“Suite facing the pool on the second floor is the best!”
  • This is our cute little balcony that we loved!
cmharve1, 13 Apr 2017 | Read review
5 of 5
Expedia.com
US$ 85* /night
View Deal
Booking.comUS$ 134
TravelocityUS$ 85
CancelonUS$ 195
View all 7 deals
*Disclaimer
Prices are for 1 room, 2 adults
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