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    La Tortuga Hotel & Spa

    10th Avenue between 12th and 14th Street North, Playa del Carmen 77710, Mexico
    Save
    Best prices for your stay
    6/8/2017 7/8/2017
    Savings alert: 26% below average rate

    The price you found is 26% lower than this hotel's average rate of US$ 127/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$ 167
    US$ 94
    SAVE US$ 73
    US$ 167
    US$ 167
    Traveller (1346)
    Room & Suite (365)
    Pool & Beach (362)
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    Overview
    • Excellent65%
    • Very good26%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “swim up room” (137 reviews)
    “como como” (52 reviews)
    “beach clubs” (96 reviews)
    Free Internet
    Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Concierge
    Spa
    Rooftop Terrace
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Illusion Boutique Hotel by Xperience Hotels
    1,444 reviews
    #49 of 209 hotels in Playa del Carmen
     
    La Pasion Hotel Boutique by Bunik
    1,224 reviews
    #16 of 209 hotels in Playa del Carmen
     
    The Palm at Playa
    1,435 reviews
    #24 of 209 hotels in Playa del Carmen
     
    Hotel Casa Ticul
    843 reviews
    #77 of 209 hotels in Playa del Carmen
     
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Reviews (2,355)
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    There are newer reviews for La Tortuga Hotel & Spa
    See the most recent reviews

    1,251 - 1,255 of 1,727 reviews

    Reviewed 2 June 2009

    It's interesting to see a bad review of La Tortuga during the same week that we were there. We too had a junior suite with rooftop whirlpool. We LOVED our room. Beautiful balcony overlooking the pool. This hotel is tops on service (Alfonso is great!)...More

    2  Thank MyOwnBobblehead
    Response from LaTortugaG, Guest Relations Manager at La Tortuga Hotel & SpaResponded 12 February 2017

    Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the...More

    Reviewed 1 June 2009

    My husband and I spent our 15th wedding anniversary at La Tortuga. We had a wonderful time. From the time we were greeted by Alfonso with 2 fruitful delicious drinks, I knew it was an anniversary I would never forget! Our room(219) was overlooking the...More

    2  Thank bgcapp
    Response from LaTortugaG, Guest Relations Manager at La Tortuga Hotel & SpaResponded 12 February 2017

    Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the...More

    Reviewed 30 May 2009

    We just returned from a short vacation in Playa Del Carmen where we stayed at the La Tortuga Hotel. Overall, the experience was a little disappointing. Specifically, I would not pay the extra $ for a junior suite if I had to do it over...More

    4  Thank itsnevr2l8
    Response from LaTortugaG, Guest Relations Manager at La Tortuga Hotel & SpaResponded 14 February 2017

    Dear guest, Thank you for taking the time to review La Tortuga Hotel & Spa . We truly value the opinions of our customers and we apologize that we did not meet your expectations. I am sorry your didnt like the Junior Suite and the...More

    Reviewed 26 May 2009

    We stayed in Playa the week they lifted travel advisories (swine flu). -although that was a coincidence, we had already decided to go anyway. For weeks we debated whether to cancel our trip or not. I contacted Lisa and Anna several times, and was assured...More

    2  Thank danielle042
    Response from LaTortugaG, Guest Relations Manager at La Tortuga Hotel & SpaResponded 12 February 2017

    Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the...More

    Reviewed 21 May 2009

    Alright, where to start! This hotel is everything you want while on vacation....we had a Junior Suite, a beautiful room, beautiful patio overlooking the pool. An absolute bargain for this time of year on the price as well! Not a chance you'd find this quality...More

    2  Thank chgeeb
    Response from LaTortugaG, Guest Relations Manager at La Tortuga Hotel & SpaResponded 12 February 2017

    Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the...More

    Illusion Boutique Hotel by Xperience Hotels
    1,444 reviews
    #49 of 209 hotels in Playa del Carmen
     
    La Pasion Hotel Boutique by Bunik
    1,224 reviews
    #16 of 209 hotels in Playa del Carmen
     
    The Palm at Playa
    1,435 reviews
    #24 of 209 hotels in Playa del Carmen
     
    Hotel Casa Ticul
    843 reviews
    #77 of 209 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Internet
    • Spa
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Breakfast included
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Spa
    • Restaurant
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • US$ 80 - US$ 213 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #38 Romantic Hotel in Playa del Carmen
    • #38 Spa Hotel in Playa del Carmen
    • #67 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 51
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, TripOnline SA, Cheap Tickets, Hotwire, Travelocity and Cancelon so you can book your La Tortuga Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • La Tortuga Hotel And Spa ,
    • La Tortuga Hotel Playa Del Carmen ,
    • La Tortuga Playa Del Carmen ,
    • Hotel La Tortuga ,
    • La Tortuga Hotel & Spa Riviera Maya/Playa Del Carmen
    Add Photo Photos
    Traveller (1346)
    Room & Suite (365)
    Pool & Beach (362)
    Dining (117)
    Hotel & Grounds (755)
    Bathroom (38)
    Family and Play Areas (9)
    Business Centre & Event Rooms (4)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Peter H
    17 July 2017|
    AnswerShow all 3 answers
    Response from La Tortuga H | Property representative |
    Good afternoon, No problem at all, The hotel is children free minimum 16 years old to stay in.
    1
    Vote
    smlls7675
    14 June 2017|
    Answer
    Response from fabi22 | Reviewed this property |
    I know the hotel does, but I made alternate plans with friends
    0
    Votes
    Eduardo R
    15 May 2017|
    AnswerShow all 2 answers
    Response from LaTortugaG | Property representative |
    Hello good morning, Thank you for contacting us, unfortunately we do not have a all inclusive option we are a boutique hotel and just breakfast is included in the price Kindest Regards
    0
    Votes
    Room Tips
    "I would choose a room on the upper floors"
    Read review
    "Upgrade to the junior suite if you would like to have your own private roof top and there's no street..."
    Read review
    "Upgrades are worth the extra cost."
    Read review
    "If you stay here, try to get a room as far away from the street as possible. The rooms closest to the street..."
    Read review
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