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La Tortuga Hotel & Spa

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Traveller (1475)
Room & Suite (410)
Pool & Beach (367)
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Overview
10th Avenue between 12th and 14th Street North, Playa del Carmen 77710 Mexico See on map
Name/address in local language
AMENITIES
Free Internet
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
3.5 Star accommodation
Rooms
7 Oct8 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,519)
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1,807 results
Traveller rating
1,206
432
105
39
25
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LanguageEnglish
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1,206
432
105
39
25
Show reviews that mention
All reviewsswim up roomrooftop jacuzzicomo comobeach clubincluded breakfast isboutique hotelcoco bongostandard roomsun deckpool areajunior suitehot tubour honeymoonevery morningfifth avenuebeautiful poolceiling fan
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1 - 5 of 1,807 reviews
Reviewed 2 weeks ago via mobile

This Hotel has a unique pool that imitates a river and circulates the majority of hotel rooms on the ground floor. If you book a room, I highly recommend a ground floor unit so that you have pool access from your doorstep. This hotel is...More

Thank Benjamin B
Response from LaTortugaG, Director de Relaciones con Clientes at La Tortuga Hotel & SpaResponded 2 weeks ago

Dear Benjamin, Thank you for taking time to write about your experience in our boutique hotel. We are pleased to hear you enjoyed your stay here with us again and thank you for your preference. We have shared your kind words with our staff and...More

Reviewed 3 weeks ago via mobile

La Tortuga is a cute hotel on the same block as the hottest club in Playa del Carmen, Coco Bongo. It has very helpful and pleasant staff. The design of the hotel is nice and the pool in the courtyard is attractive but causes high...More

Thank Shirine H
Response from LaTortugaG, Director de Relaciones con Clientes at La Tortuga Hotel & SpaResponded 2 weeks ago

Dear Shirine, Thank you for taking time to write about your experience in our boutique hotel. We are pleased to hear you enjoyed your stay here with us again and thank you for your preference. We have shared your kind words with our staff and...More

Reviewed 4 weeks ago

We really had an amazing time (6 nights) in La Tortuga hotel! Everything was the same and even better than advertised on the booking website. Clean rooms, professional staff, amazing nature setting and pool, combined with top service level in general resulted in complete satisfaction...More

Thank MarkoK1159
Response from LaTortugaG, Director de Relaciones con Clientes at La Tortuga Hotel & SpaResponded 2 weeks ago

Dear Marko, Thank you for taking time to write about your experience in our boutique hotel and for choosing La Tortuga Hotel & Spa as the destination to celebrate your honeymoon. We are pleased to hear you enjoyed your stay here with us again and...More

Reviewed 5 weeks ago

We stayed here for our honey moon trip and had an amazing time. It's a beautiful intimate hotel with confortable rooms and a beautiful pool area, plus the staff is super nice and helpful. Our stay included delicious breakfast in their restaurant which is also...More

Thank Clau_GC
Response from LaTortugaG, Director de Relaciones con Clientes at La Tortuga Hotel & SpaResponded 4 weeks ago

Dear Clau, Thank you for taking time to write about your experience in our boutique hotel and for choosing us as the destination to spend your honeymoon. We are pleased to hear you enjoyed your stay here with us again and thank you for your...More

Reviewed 17 August 2018 via mobile

I stayed at La Tortuga Hotel & Spa for five days last week. The day we arrived they greeted us with a delicious cocktail. The place was very clean and all employees were very kind and helpful. One of my main concerns was keeping my...More

1  Thank Paola M
Response from LaTortugaG, Director de Relaciones con Clientes at La Tortuga Hotel & SpaResponded 18 August 2018

Dear Paola, Thank you for taking time to write about your experience in our boutique hotel. We are pleased to hear you enjoyed your stay here with us again and thank you for your preference. We have shared your kind words with our staff and...More

View more reviews
About
Description
La Tortuga Hotel & Spa, two blocks from the beach and just around the corner from 5th Avenue. Air conditioning, Cable TV, telephone, fan, private bath or shower, bathroom amenity kit, safety box, hair ...More dryer, coffee maker,minibar. Junior Suites and Superior Junior suites feature a Jacuzzi indoors or Rooftop, bath robes, slippers, flat screen tv. Spa services, Pool bar, happy hour, wifi, onsite restaurant Como Como Osteria Mediterranea, solarium. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Internet
Restaurant
Spa
Room Service
Bar/Lounge
Breakfast included
Adult pool
Air Conditioning
Breakfast Available
Concierge
Hot Tub
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Beachfront
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Spa
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Spa
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
51
Price range
US$ 59 - US$ 227 (Based on Average Rates for a Standard Room)
Also Known As
La Tortuga Hotel And Spa
,
La Tortuga Hotel Playa Del Carmen
,
La Tortuga Playa Del Carmen
,
Hotel La Tortuga
,
La Tortuga Hotel & Spa Riviera Maya/Playa Del Carmen
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Photos
Traveller (1,475)
Room & Suite (410)
Pool & Beach (367)
Dining (117)
Amenities (15)
Family and Play Areas (9)
Business Centre & Event Rooms (4)
Nearby
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Nearby AttractionsSee all 761 attractions in Playa del Carmen
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Questions & Answers
Ask a question
elitaylhardat
28 August 2018|
Answer
Response from LaTortugaG | Property representative |
Hello good morning, Yes all our rooms have mini gridge and breakfast included. Regards
0
Votes
Google Translation
sheila0131
25 May 2018|
Answer
Response from LaTortugaG | Property representative |
Hello good morning, We are not exactly wheelchiar accessibly although our swim up rooms are on the ground floor there is a few steps to get to them and unfortunarly we dont have ramps.. Regards
0
Votes
Google Translation
neuwirth16
10 May 2018|
Answer
Response from La Tortuga H | Property representative |
Good afternoon, Reservation is open 9 am to 5 pm. Reception is open 24 hour. Try to call the landline +529848731484 Thank you
0
Votes
Room Tips
"Ask for a room with terrace, they are lovely."
Read review
"It is worth paying more for the suites as they are very spacious and feel more luxurious"
Read review
"Loved our corner balcony with jacuzzi tub; we did not hear the Coco Bongo night noise at all really."
Read review
"I upgraded to the swim-up room this time, but it wasn't worth the extra cost."
Read review
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