We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
3/12/2017 4/12/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    La Tortuga Hotel & Spa

    10th Avenue between 12th and 14th Street North, Playa del Carmen 77710, Mexico
    Save
    Lowest prices for your stay
    3/12/2017 4/12/2017
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    Savings alert: 19% below average rate

    The price you found is 19% lower than this hotel's average rate of US$ 143/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    Lock in the lowest price from our partners
    US$ 154
    US$ 116
    View Deal
    Traveller (1360)
    Pool & Beach (366)
    Room & Suite (365)
    Gran Porto Resort
    10,177 reviews
    #37 of 212 hotels in Playa del Carmen
    0.4 km
     
    Adventure Experience Hotel
    51 reviews
    #158 of 212 hotels in Playa del Carmen
    0.05 km
     
    Magic Blue Hotel
    701 reviews
    #52 of 212 hotels in Playa del Carmen
    0.2 km
     
    Acanto Boutique Hotel & Condominiums Playa del Carmen
    873 reviews
    #17 of 212 hotels in Playa del Carmen
    0.2 km
     
    Overview
    • Excellent65%
    • Very good26%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “swim up room” (142 reviews)
    “beach club” (155 reviews)
    “rooftop jacuzzi” (60 reviews)
    Free Internet
    Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Concierge
    Spa
    Rooftop Terrace
    Housekeeping
    Private Balcony
    3.5 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from US$ 116.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "3abb398913194b47a22d1487e3af7330", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":156849,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[34822574],"additionalContentIds":[],"pollCount":0,"checkin":{"day":3,"month":12,"year":2017},"checkout":{"day":4,"month":12,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":116,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"3abb398913194b47a22d1487e3af7330","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":154,"lowestMetaPrice":116,"additionalPartner":false,"highestMetaPriceDisplay":154,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":154,"lowestMetaPrice":116,"highestMetaPriceDisplay":154,"hotelName":"La Tortuga Hotel & Spa","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjNhYmIzOTg5MTMxOTRiNDdhMjJkMTQ4N2UzYWY3MzMwIiwiQUlLIjoiN2M4OTQwNzZkYmExNGMzOGI5YjJkYmE5MmQ3OGFlNDUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "03/12/2017", "checkOut": "04/12/2017", "lowestPrice": "US$ 116", "hasDates": true, "hacComplete": false, "contentIdMappings": {"65689914":"Hotwire","78877955":"OrbitzEWS","53908670":"TravelocityEWS","32620728":"Expedia","109266520":"HotelsCom2IB","34822574":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Turn Your Opinions into Points!
    Turn your opinions into JPMiles
    Turn your opinions into PAYBACK Points
    *You can enroll in only one programme at a time to earn rewards for reviews.
    JPMiles / Payback Arrow
    50
    JPMiles / Payback Arrow
    Reviews (2,412)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 1,758 reviews

    Reviewed 2 weeks ago

    Over the last 15 years we have been in Playa 10+ times and our first time at La Tortuga.This is definitely a great hotel to stay.We only stayed for 3 nights, next time I will book for a longer time. The location is very convenient...More

    Thank JuliaZ26
    Response from LaTortugaG, Director de Relaciones con Clientes at La Tortuga Hotel & SpaResponded 2 weeks ago

    Hello good morning, thank you for taking time to write about your experience here with us at La Tortuga Hotel & Spa. We are pleased you enjoyed your stay here with us and we apprecaite your kind words and have shared your comments with our...More

    A TripAdvisor Member
    7
    Reviewed 3 weeks ago via mobile

    Really beautiful place! It is located right by 5th Ave where you can find anything you could possibly need and only a few blocks away from the beach! Staff was super nice, especially the bartender! We spent a lot of our nights hanging out by...More

    Thank A TripAdvisor Member
    Response from LaTortugaG, Director de Relaciones con Clientes at La Tortuga Hotel & SpaResponded 3 weeks ago

    Hello good morning, thank you for taking time to write about your experience here with us at La Tortuga Hotel & Spa. We are pleased you enjoyed your stay here with us and we apprecaite your kind words and have shared your comments with our...More

    Reviewed 4 weeks ago

    Room was very clean. Breakfast was included and a great way to start my day. I enjoyed the pool and the surrounding area which was very restful and quiet. Plenty of places to relax and hang out. The staff was wonderful once I got around...More

    Thank barbyouzwak
    Response from LaTortugaG, Director de Relaciones con Clientes at La Tortuga Hotel & SpaResponded 3 weeks ago

    Hello good morning, thank you for taking your time and writing about your experience here with us at La Tortuga Hotel & Spa. We really appreciate your comments and sincerely hope to have the opportunity of welcoming you back to our boutique hotel in the...More

    Reviewed 4 weeks ago

    We have to admit we did our reservation in this hotel because of the reviews on tripadvisor and we were not dissapointed. It was our first time in Mexico and first time in Playa del Carmen and the staff made us feel at home. They...More

    Thank Lourdes U
    Response from LaTortugaG, Director de Relaciones con Clientes at La Tortuga Hotel & SpaResponded 3 weeks ago

    Hello good morning, thank you for taking your time and writing about your experience here with us at La Tortuga Hotel & Spa. We really appreciate your comments and sincerely hope to have the opportunity of welcoming you back to our boutique hotel in the...More

    Reviewed 4 weeks ago

    Overall everything was great, I was impressed by the really good customer service. They made me feel at home, gave us good direction and helpful information that saved a lot of money. Recommendations on all the nice places to go and also reserved me a...More

    Review collected in partnership with this hotel
    Thank talikac
    Response from LaTortugaG, Director de Relaciones con Clientes at La Tortuga Hotel & SpaResponded 4 weeks ago

    Hello good morning, thank you for taking your time and writing about your experience here with us at La Tortuga Hotel & Spa. I have shared your kind words with our staff and they thank you for appreciating all their hard work and customer service....More

    Gran Porto Resort
    10,177 reviews
    #37 of 212 hotels in Playa del Carmen
    0.4 km
     
    Adventure Experience Hotel
    51 reviews
    #158 of 212 hotels in Playa del Carmen
    0.05 km
     
    Magic Blue Hotel
    701 reviews
    #52 of 212 hotels in Playa del Carmen
    0.2 km
     
    Acanto Boutique Hotel & Condominiums Playa del Carmen
    873 reviews
    #17 of 212 hotels in Playa del Carmen
    0.2 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Internet
    • Restaurant
    • Spa
    • Room Service
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Breakfast included
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Spa
    • Bar/Lounge
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$ 82 - US$ 282 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #37 Spa Hotel in Playa del Carmen
    • #38 Romantic Hotel in Playa del Carmen
    • #67 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 51
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, TravelClick, Hotels.com, Hotwire, Travelocity, TripOnline SA, Cheap Tickets and Cancelon so you can book your La Tortuga Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • La Tortuga Hotel And Spa ,
    • La Tortuga Hotel Playa Del Carmen ,
    • La Tortuga Playa Del Carmen ,
    • Hotel La Tortuga ,
    • La Tortuga Hotel & Spa Riviera Maya/Playa Del Carmen
    Add Photo Photos
    Traveller (1360)
    Pool & Beach (366)
    Room & Suite (365)
    Dining (117)
    Hotel & Grounds (765)
    Bathroom (38)
    Family and Play Areas (9)
    Business Centre & Event Rooms (4)
    Nearby
    Acanto Boutique Hotel & Condominiums Playa del Carmen
    873 reviews
    .16 km away
     
    Adventure Experience Hotel
    51 reviews
    .05 km away
     
    Magic Blue Hotel
    701 reviews
    .16 km away
     
    Nearby Restaurants
    Oh Lala!
    2,016 reviews
    .08 km away
    Bovino's Churrascaria
    1,177 reviews
    .11 km away
    Harry's
    582 reviews
    .10 km away
    Po Thai Restaurant
    499 reviews
    .04 km away
    Nearby Attractions
    Playa Aquarium
    112 reviews
    .09 km away
    Coco Bongo Playa del Carmen
    7,435 reviews
    .10 km away
    Playacrawl
    504 reviews
    .18 km away
    Scuba10
    249 reviews
    .17 km away
    Ask a question
    Questions & Answers
    Harrison K
    22 November 2017|
    Answer
    Response from MarinaBabina | Reviewed this property |
    It is adult only, but I am sure the staff will be accommodating!
    0
    Votes
    sandie678
    16 October 2017|
    AnswerShow all 4 answers
    Response from La Tortuga H | Property representative |
    Standard Plus room has pool view and are on first and second floor. On ground floor there are swim up room with a terrace on pool.
    0
    Votes
    Patrick L
    25 August 2017|
    AnswerShow all 2 answers
    Response from La Tortuga H | Property representative |
    Good morning, we don't have any pass or discount for the gym. Kindest regards
    0
    Votes
    Room Tips
    "AC works really good, the room is a bit small and umm TV has almost all Spanish channels ."
    Read review
    "Stay in a swim up room."
    Read review
    "Just note that there is no parking, but the hotel can arrange for nearby parking at an extra fee."
    Read review
    "Awesome place. They have a wash and fold laundry service that is very reasonable and quick. You should..."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing