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    La Tortuga Hotel & Spa

    10th Avenue between 12th and 14th Street North, Playa del Carmen 77710, Mexico
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    Lowest prices for your stay
    1/10/2017 2/10/2017
    Savings alert: 22% below average rate

    The price you found is 22% lower than this hotel's average rate of US$ 87/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$ 142
    US$ 68
    SAVE US$ 74
    US$ 72
    US$ 68
    Traveller (1353)
    Room & Suite (365)
    Pool & Beach (364)
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    Overview
    • Excellent65%
    • Very good26%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “swim up room” (139 reviews)
    “como como” (52 reviews)
    Free Internet
    Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Concierge
    Spa
    Rooftop Terrace
    Housekeeping
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    El Taj Oceanfront & Beachside Condos Hotel
    1,380 reviews
    #42 of 211 hotels in Playa del Carmen
     
    In Fashion Hotel Boutique
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    Acanto Hotel & Condominiums Playa del Carmen
    863 reviews
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    Illusion Boutique Hotel by Xperience Hotels
    1,481 reviews
    #49 of 211 hotels in Playa del Carmen
     
    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (2,375)
    Traveller rating
    Traveller type
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    1 - 5 of 1,736 reviews

    Reviewed 3 days ago via mobile

    We stayed at the hotel for 4 nights and really loved it. It is a very beautiful hotel, very nice pool( although there isn't enough sun because there is a lot of trees). The rooms are comfortable and clean. We were upgraded to a better...More

    Thank Hoorhe
    Reviewed 2 weeks ago

    This hotel completely surpassed our expectations! I had booked it as a surprise for my husband's birthday and they truly went above and beyond to make it special for us. We will never forget our stay at this hotel! The room and pool are even...More

    1  Thank Moobygoosh
    Reviewed 2 weeks ago via mobile

    The hotel has a great location - it is right next to the 5th avenue which is the main street with restaurants, shops and bars. It is a not even a minute away to the 5th avenue and still you can not hear any noice...More

    1  Thank melaniepran
    Reviewed 4 weeks ago

    Location 4/5: located parallel to the main 5th Ave (avenues go on 5s, so it's on 10th). This hotel offers the quietness people want yet a close 2-3 minute walk to the main avenue. I recommend visiting and buying at Walmart it is only a...More

    Thank Gaida15
    Response from LaTortugaG, Director de Relaciones con Clientes at La Tortuga Hotel & SpaResponded 3 weeks ago

    Dear much valued client, We appreciate that you have taken time to write us your comments about La Tortuga Hotel & Spa these comments help us to grow and achieve a better service. I was very disappointed to read about your experience during your stay...More

    Reviewed 14 August 2017 via mobile

    We enjoyed our stay at the hotel, it's well located next to everything in the heart of play del carmen. Breakfast was included, honestly breakfast was so-so but for the price it's okay. We tried the cocktails at the bar of the hotel, there were...More

    1  Thank Laura G
    Response from LaTortugaG, Director de Relaciones con Clientes at La Tortuga Hotel & SpaResponded 4 weeks ago

    Dear Valued Client, Thank you so much for sharing your comments with us and for bringing these small issues to our attention. We will be addressing these immediatley in order for this to not occur again in the future. On behalf of management and staff,...More

    El Taj Oceanfront & Beachside Condos Hotel
    1,380 reviews
    #42 of 211 hotels in Playa del Carmen
     
    In Fashion Hotel Boutique
    371 reviews
    #128 of 211 hotels in Playa del Carmen
     
    Acanto Hotel & Condominiums Playa del Carmen
    863 reviews
    #16 of 211 hotels in Playa del Carmen
     
    Illusion Boutique Hotel by Xperience Hotels
    1,481 reviews
    #49 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Internet
    • Restaurant
    • Spa
    • Room Service
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Breakfast included
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Spa
    • Bar/Lounge
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$ 61 - US$ 239 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #38 Spa Hotel in Playa del Carmen
    • #38 Romantic Hotel in Playa del Carmen
    • #67 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 51
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, TravelClick, Agoda, Travelocity, Hotwire and Cheap Tickets so you can book your La Tortuga Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • La Tortuga Hotel And Spa ,
    • La Tortuga Hotel Playa Del Carmen ,
    • La Tortuga Playa Del Carmen ,
    • Hotel La Tortuga ,
    • La Tortuga Hotel & Spa Riviera Maya/Playa Del Carmen
    Add Photo Photos
    Traveller (1353)
    Room & Suite (365)
    Pool & Beach (364)
    Dining (118)
    Hotel & Grounds (759)
    Bathroom (38)
    Family and Play Areas (9)
    Business Centre & Event Rooms (4)
    Nearby
    Illusion Boutique Hotel by Xperience Hotels
    1,481 reviews
    .37 km away
     
    Acanto Hotel & Condominiums Playa del Carmen
    863 reviews
    .16 km away
     
    El Taj Oceanfront & Beachside Condos Hotel
    1,380 reviews
    .24 km away
     
    In Fashion Hotel Boutique
    371 reviews
    .13 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Patrick L
    25 August 2017|
    AnswerShow all 2 answers
    Response from La Tortuga H | Property representative |
    Good morning, we don't have any pass or discount for the gym. Kindest regards
    0
    Votes
    Mark G
    14 August 2017|
    AnswerShow all 3 answers
    Response from La Tortuga H | Property representative |
    Good morning, wha you mean with BBQ?
    0
    Votes
    Mark G
    14 August 2017|
    AnswerShow all 2 answers
    Response from La Tortuga H | Property representative |
    Good morning, access to BBQ?
    0
    Votes
    Room Tips
    "Lower rooms to the left does get the noise from the bar."
    Read review
    "Pool access rooms are great. We had room 112. An excellent choice."
    Read review
    "I would choose a room on the upper floors"
    Read review
    "Upgrade to the junior suite if you would like to have your own private roof top and there's no street..."
    Read review
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