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30/7/2017 31/7/2017
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    Playacar Palace

    Bahia del Espiritu Santo | Esq. Abraira de Arriva, Playa del Carmen 77710, Mexico
    Hotel website
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    Best prices for your stay
    30/7/2017 31/7/2017
    US$ 814
    US$ 627
    SAVE US$ 187
    US$ 814
    US$ 746
    Traveller (4673)
    Pool & Beach (888)
    Room & Suite (833)
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    Overview
    • Excellent76%
    • Very good18%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “luna lounge” (161 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Playacar Palace
    Special Offer: $1500 Resort Credit
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    Rooms
    30 Jul31 Jul
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    1 room, 2 adults, 0 children
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    50
    Reviews (4,509)
    Traveller rating
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    There are newer reviews for Playacar Palace
    See the most recent reviews

    1,511 - 1,515 of 3,614 reviews

    Reviewed 20 March 2015

    my husband and I stayed a week here and overall were satisfied with our stay. The staff was friendly and helpful. Service was good at pool, bars, check-in etc..rooms were nice, bed comfortable...maid service was prompt. We enjoyed the Hibachi restaurant and the nightly shows....More

    2  Thank Jeannedk
    Response from PlayacarPalaceGM, Director General at Playacar PalaceResponded 21 March 2015

    I am glad to see that your experience at Playacar Palace was highlighted by the service of various staff members who were the ones that made the difference during your stay. Gerardo and all the Playacar Family thank you for your review. It will be...More

    Reviewed 20 March 2015 via mobile

    We checked in on Wednesday March 11th and stayed until the 18th. First impression was great for we were welcomed with mimosas as we checked in. We stayed in the honeymoon suite (room #341). The room was amazing and had plenty of drinks in 2...More

    1  Thank Cesar D
    Response from PlayacarPalaceGM, Director General at Playacar PalaceResponded 21 March 2015

    Dear Cesar On behalf of Playacar Palace Resorts, I would like to thank you for gave us the opportunity to host you on your last visit to Mexico and Riviera Maya. Furthermore, I want to thank you for taking the time to share yours comments...More

    Reviewed 20 March 2015

    Let me first say that the hotel, as a whole, is a very beautiful and convenient property. The maid and wait staffs are very efficient and friendly. We booked through a Black Diamond Member through ebay which entitled us to a couple of nice perks,...More

    5  Thank StayCritic
    Response from PlayacarPalaceGM, Director General at Playacar PalaceResponded 21 March 2015

    As several other hotel companies around the world, Palace Resorts owns its own vacational club that offers better rates and better rooms on a preferential rate. To participate on the presentation is free and every adult member decides to take the presentation, normally because or...More

    Reviewed 18 March 2015

    We just returned from a wonderful trip to the Playacar Palace. We chose it because of the good reviews and it did not disappoint. My husband is not usually a big fan of all-inclusives because the food is usually average and he ends up feeling...More

    4  Thank shumphreysmd
    Response from PlayacarPalaceGM, Director General at Playacar PalaceResponded 21 March 2015

    On behalf of Playacar Palace Resorts, I would like to thank you for gave us the opportunity to host you on your last visit to Mexico and Riviera Maya. Furthermore, I want to thank you for taking the time to share yours comments with us...More

    Reviewed 17 March 2015

    The staff was excellent!! The resort could use a face lift, but it was very clean. The food was above average, except for the Italian restaurant. It was terrible. I would recommend this resort. We are a family of 4 with 2 teenagers. We all...More

    1  Thank joewyz
    Response from PlayacarPalaceGM, Director General at Playacar PalaceResponded 22 March 2015

    Thank you so much for write your review on Tripadvisor. All the Playacar family is really glad to see from your review that your stay was exceptional and relaxing. Our main goal day by day is to provide the best quality of service to our...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free Parking
    • Beachfront
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Breakfast included
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • US$ 455 - US$ 821 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #11 Romantic Hotel in Playa del Carmen
    • #12 Top resorts Hotel in Playa del Carmen
    • #15 Spa Hotel in Playa del Carmen
    • #15 Family Hotel in Playa del Carmen
    • #17 Luxury Hotel in Playa del Carmen
    • #18 On the Beach Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 201
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Booking.com, Orbitz, Hotels.com, Cheap Tickets, Travelocity, Expedia, Hotwire, Evoline ltd, HotelsClick, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Playacar Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Playacar Palace Hotel Playa Del Carmen ,
    • Playacar Palace Mexico ,
    • Playacar Palace Resort ,
    • Playacar Palace Riviera Maya/Playa Del Carmen
    Add Photo Photos
    Traveller (4673)
    Pool & Beach (888)
    Room & Suite (833)
    Dining (706)
    Hotel & Grounds (2371)
    Business Centre & Event Rooms (46)
    Bathroom (35)
    Family and Play Areas (24)
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    Nearby Attractions
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    .12 km away
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    Questions & Answers
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    Room Tips
    "Note that not all rooms have balconies, even if they have ocean view."
    Read review
    "Make new friends; talk to someone at the bar or on the beach, play volleyball and the crazy games."
    Read review
    "Ocean View"
    Read review
    "We had an ocean view room right off the elevator on the 4th floor. No issues but elevators are on the slow..."
    Read review
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