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Playacar Palace

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3,809 Reviews from our TripAdvisor Community

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Showing 3,058: English reviews
Bedford, Nova Scotia, Canada
Reviewed yesterday NEW

First off, Our family consisting of 3 children, 4 yrs, 3 yrs and 4 months, husband and I, Brother and my brother in law all had an amazing time. My husband and I are very well traveled and only stay at the best of resorts. We honestly thought that playacar palace would be a down grade for us, but little...

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Helpful?
Thank Leeanne659
Springfield, Oregon
Reviewed yesterday NEW

We spent 10 wonderful days at Playacar Palace. After a long day of traveling we were greeted warmly by the Bell Boys and the reception staff. We were given a cool towel and a welcome drink to enjoy while we checked in. The check in was quick and easy and we were given a beautiful room. This resort is done...

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Thank vlbisme
Damascus, Maryland
Reviewed yesterday NEW

We have been members of Palace Resorts for about 2.5 years and we are in the process of visiting each of the eight (soon to be nine) Palace Resorts. For our 44th anniversary we decided to make our first visit to the Palace Resort in Playa del Carmen. In short, we had an absolutely fabulous time! We found the resort...

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Thank Wayne B
Farmington, Utah
Reviewed yesterday NEW

Our return experience with the Playacar Palace started before we arrived. We had a group of 15 adults & 5 children. Salvador helped us with all our reservations. Nataly & Cynthia at guest services helped me to prearrange activities along with Rosa in the central booking. Carmen did an amazing job getting all of our beautiful rooms situated which is...

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Thank Donna M
Lawrenceville, Georgia
Reviewed yesterday NEW

A lovey beach setting right on the edge of the town of Playa Del Carmen with easy access to the ferry to Cozumel for a day trip. The resort is fairly small, giving a sense of intimacy and privacy.The absolute nicest, attentive staff and servers with excellent restaurants- a must is the "secret" Mayan restaurant around the corner at the...

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Thank Anne W W
Knoxville, Tennessee
Reviewed yesterday NEW

Be careful with scheduling. Most of the staff are amazing. Senor froggies can be a bit noisy in some of the rooms. Food was good, but getting in to some of the restaurants could involve a long wait. The resort credits are not free so buyer beware

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1Thank marilynld2016
Reviewed 2 days ago NEW

This was our first trip out of the country so we were super nervous at first. We were greeted at the front desk by Julio, offered cold towels, and a pina colada to toast with. We were taken to our room and noticed our balcony was very small. So the next day, we went back down to the front desk...

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Thank Hannah D
Reviewed 3 days ago NEWvia mobile

I'm not one to review hotels. I have to take my time to really thank these amazing people who took great care of us Starting with check in lidia was very helpful and provided all the information needed for a comfortable stay. Even though we showed up early they welcomed us to use all the amenities of the hotel immediately...

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Thank Fortheluvafood
New York
Reviewed 4 days ago NEW

Revisited the beautiful Playacar Palace Resort in Playa de Carmen, Mexico. A wonderful, open concept boutique resort, filled with lovely foliage, massive trees, all adding to a tasteful laidback ambiance. The staff are very friendly and efficient. The suites are tasteful, with very comfortable mattresses. The restaurant/variety is impressive and the food Delicious. Our favorite was the Brazilian, "Outstanding," and...

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Thank Ernestsworld
North Vancouver, Canada
Reviewed 4 days ago NEWvia mobile

Participated in the paddle boarding activity with Braulio. He was amazing. First time paddle boarding and Braulio was so patient, so knowledgeable and so kind. He helped my friend who was terrified and she was so happy to have accomplished her fear of the water. Highly recommend this resort and the activities.

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Helpful?
Thank DianaBaru84

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Beachfront
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Playacar Palace, a trendy beachfront resort located steps away from Playa del Carmen's famous 5th Avenue and the Cozumel Ferry Dock. Our all-inclusive, luxury resort features 201 appointed rooms, 3 restaurants and 4 bars. This resort is considered the perfect spot to relax during the day and enjoy the nightlife and charms of "Playa" at night. Playacar Palace is perfect for families, couples, and group getaways. ... more   less 

Additional Information about Playacar Palace

Address: Bahia del Espiritu Santo | Esq. Abraira de Arriva, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: ₹ 29,832 - ₹ 51,900 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Playacar Palace 4*
Number of rooms: 201
Reservation Options:
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Also Known As:
Playacar Palace Hotel Playa Del Carmen
Playacar Palace Mexico
Playacar Palace Resort
Playacar Palace Riviera Maya/Playa Del Carmen
Hotel Style:
#11 Romantic Hotel in Playa del Carmen
#11 Top resorts Hotel in Playa del Carmen
#14 Spa Hotel in Playa del Carmen
#14 Business Hotel in Playa del Carmen
#15 Luxury Hotel in Playa del Carmen
#15 Family Hotel in Playa del Carmen
#16 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Playacar Palace staff and other travellers.
355 questions
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Questions? Get answers from Playacar Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“oceanview and balacony”
 of 5 bubbles Leeanne659, 6 Dec 2016 | Read review
“Senior Frogs is minutes away.”
 of 5 bubbles Ernestsworld, 3 Dec 2016 | Read review
“Ocean front is beautiful”
 of 5 bubbles sherrys485, 1 Dec 2016 | Read review
“Ask for a beach front room.”
 of 5 bubbles F9448XBanthonyc, 1 Dec 2016 | Read review
“Try every restaurant they have - they are all great and do not forget to use the spa services as well”
 of 5 bubbles carmenc264, 28 Nov 2016 | Read review
5 of 5
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