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Iberostar Quetzal Playacar

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Traveller (6293)
Pool & Beach (1555)
Room & Suite (872)
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Overview
  • Excellent61%
  • Very good29%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“star friends”(328 reviews)
“howler monkeys”(110 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
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Reviews (5,236)
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All reviewsstar friendshowler monkeysspecialty restaurantsjungle atmosphereswim up barjapanese restaurantthomas cooksports pooldressel diversother resortstowel hutate at the japanesetenderloingated communitymain buffetmagic showhard beds
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1,641 - 1,645 of 2,865 reviews
Reviewed 3 April 2013

We stayed at the Iberostar Quetzal for two weeks arriving on Christmas Day this was our third visit to Mexico and as we had payed half of what we did for our previous visits & after reading some of the reviews my expectations were not...More

7  Thank cazzy7
Response from IberostarMexico, Quality Manager at Iberostar Quetzal PlayacarResponded 25 April 2013

Dear guest, On behalf of our Management we would like to thank you for choosing Iberostar Tucan & Quetzal for your holidays and for taking the time to post a review about your experience. We are very pleased to read that you experienced an unforgettable...More

Reviewed 3 April 2013

Our family enjoyed another excellent vacation at the Quetzal. There were 11 of us, including two grand children aged 5 and 8. We had enjoyed this hotel so much last year that we decided to come back. We were not disappointed with that decision. Our...More

5  Thank JimJudyBath
Response from IberostarMexico, Quality Manager at Iberostar Quetzal PlayacarResponded 25 April 2013

Dear Guest, On behalf of all our staff and Management, we want to thank you for choosing Iberostar Tucan & Quetzal for your vacations in March! We are glad to know that you were able to enjoy all our services overall and a pleasure for...More

Reviewed 31 March 2013

This is the perfect hotel for families with grade school children and great for anyone who loves animals. Quetzal and Toucan are really flip sides of the same hotel complex. My 9 yr old spent hours walking along the path, looking for monkeys, coatis and...More

4  Thank Ruth S
Reviewed 31 March 2013

We just spent two weeks here from 13mar-27mar and travelled with Thomas Cook who provided a very good and professional service with a free upgrade on seats. Hotel facilities very good and staff very happy and always on hand to provide you with drinks and...More

3  Thank Roy G
Reviewed 29 March 2013

I had a very good time at this Iberostar with my family! I traveled with my two kids; ages 11 and 13. We stayed from March 21- March 28. Rooms: It does not matter whether you are staying at the Tucan or Quetzal even if...More

4  Thank Kristi915
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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Spa
Free Internet
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$ 188 - US$ 486 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Green Hotel in Playa del Carmen
#21 Family Hotel in Playa del Carmen
#25 Top resorts Hotel in Playa del Carmen
#31 Romantic Hotel in Playa del Carmen
#32 Spa Hotel in Playa del Carmen
#39 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 188 - US$ 486 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Green Hotel in Playa del Carmen
#21 Family Hotel in Playa del Carmen
#25 Top resorts Hotel in Playa del Carmen
#31 Romantic Hotel in Playa del Carmen
#32 Spa Hotel in Playa del Carmen
#39 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (6293)
Pool & Beach (1555)
Room & Suite (872)
Dining (582)
Family and Play Areas (120)
Amenities (54)
Business Centre & Event Rooms (21)
Questions & Answers
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Room Tips
"Bldg 27 is close to lobby, farther from beach but good animal viewing location"
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"If jungle is your thing (was mine) then no upgrade needed, Ocean view is an extra cost"
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"Rooms closed to the beach and pool are building 10/11 on Tucan side and 19/20 on Quetzal side"
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"Quetzal Block 28. near to Reception and main restaurants,not far to the beach and pool, and lovley animals to..."
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