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27/11/2017 28/11/2017
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    Iberostar Quetzal Playacar

    Av Xaman-Ha. Lote hotelero No. 2, Playa del Carmen 77710, Mexico
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    Lowest prices for your stay
    27/11/2017 28/11/2017
    Traveller (5808)
    Pool & Beach (1482)
    Room & Suite (815)
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    Overview
    • Excellent61%
    • Very good29%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “star friends” (315 reviews)
    “steak house” (219 reviews)
    “howler monkeys” (102 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    Sunset Fishermen Spa & Resort
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    #74 of 211 hotels in Playa del Carmen
     
    Allegro Playacar
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    The Reef Playacar
    4,852 reviews
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    Hotel Riu Palace Riviera Maya
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    Rooms
    27 Nov28 Nov
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (4,874)
    There are newer reviews for Iberostar Quetzal Playacar
    See the most recent reviews
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    11 - 15 of 2,726 reviews

    Reviewed 2 weeks ago

    This was our 5th time to this resort. I have always had very positive reviews for this resort, even when we were there in 2015 when the fire hit. We always travel as a group 4 to 7 people. This year we were disappointed in...More

    3  Thank Judy B
    Reviewed 2 weeks ago via mobile

    I want to answer some of the negatives I saw here. Frankly I don't get it. The staff here has been nothing short of wonderful. Efficient and friendly. Somebody mentioned rats. I have to laugh. I haven't seen one! There are Capybarras which are part...More

    4  Thank Phil M
    Response from Quality manager I, Quality Manager at Iberostar Quetzal PlayacarResponded 4 days ago

    Dear guest, We appreciate you have taken the time to share your experience at IBEROSTAR Tucan & Quetzal. Thank you for commenting all the positive aspects you have enjoyed while vacationing with us. Certainly, our staff’s main concern it to bring the best experiences to...More

    Reviewed 2 weeks ago

    We love everything about this resort, hence our 11th return visit, and choosing this gorgeous place as our wedding venue. Our wedding was on the 25th Sept and should have been on the beach but due to inconsistent weather we decided to have it under...More

    2  Thank SharynUK
    Response from Quality manager I, Quality Manager at Iberostar Quetzal PlayacarResponded 4 days ago

    Dear guest, We are grateful for allowing us to celebrate such a special occasion with you at IBEROSTAR Tucan & Quetzal and for your loyalty over the years. It is fulfilling to read that your experience exceeded your expectations and turned into such a memorable...More

    Reviewed 2 weeks ago

    I just returned from one week at this hotel. This was a sisters holiday and I can't say enough about this resort. The rooms were fine and well cleaned every day. The mini bar restocked daily. We were in building 22. A great location, near...More

    2  Thank jturros
    Response from Quality manager I, Quality Manager at Iberostar Quetzal PlayacarResponded 4 days ago

    Dear guest, We would like to thank you for having your sisters’ holiday at IBEROSTAR Tucan & Quetzal. It pleases us to read all the positive remarks that made of your experience a memorable one, from our accommodating staff to our lovely wildlife roaming around...More

    Reviewed 3 weeks ago via mobile

    Another nice, relaxing Mexico getaway!! Was extremely happy with the beach at this resort. Buffets and drinks were sufficient. Recommend requesting service from Angel at the Steak restaurant, he was awesome!!! Rooms were comfortable and always well maintained. The jungle with monkeys is amazing!!! We...More

    1  Thank Jennie G
    Response from Quality manager I, Quality Manager at Iberostar Quetzal PlayacarResponded 4 days ago

    Dear guest, We are thankful for the opportunity of hosting you at IBEROSTAR Tucan & Quetzal. We are truly happy to read that our lovely beach, hotel services, kind staff and amazing wildlife exceeded your expectations and provided you with a pleasant experience. It would...More

    Sunset Fishermen Spa & Resort
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    5,572 reviews
    #45 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Beachfront
    • Spa
    • Free Internet
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Bar/Lounge
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$ 203 - US$ 520 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #15 Green Hotel in Playa del Carmen
    • #24 Top resorts Hotel in Playa del Carmen
    • #30 Family Hotel in Playa del Carmen
    • #31 Romantic Hotel in Playa del Carmen
    • #32 Spa Hotel in Playa del Carmen
    • #34 On the Beach Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 350
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, VISIT US, INC. , Orbitz, TravelUp, Travelocity, Cheap Tickets, Hotels.com, Cancelon, Hotwire, TripOnline SA, Evoline ltd and getaroom.com so you can book your Iberostar Quetzal Playacar reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Iberostar Quetzal Playacar Hotel Playa Del Carmen ,
    • Iberostar Hotel Quetzal Playacar ,
    • Iberostar Quetzal Playa Del Carmen ,
    • Iberostar Quetzal Playacar Riviera Maya/Playa Del Carmen
    Add Photo Photos
    Traveller (5808)
    Pool & Beach (1482)
    Room & Suite (815)
    Dining (567)
    Hotel & Grounds (3236)
    Family and Play Areas (114)
    Bathroom (33)
    Business Centre & Event Rooms (19)
    Nearby
    Allegro Playacar
    5,203 reviews
    .81 km away
     
    Sunset Fishermen Spa & Resort
    1,052 reviews
    .11 km away
     
    Hotel Riu Palace Riviera Maya
    5,572 reviews
    .57 km away
     
    The Reef Playacar
    4,852 reviews
    .50 km away
     
    Nearby Restaurants
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    .35 km away
    Nearby Attractions
    Jetpack Adventures
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    .84 km away
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    .97 km away
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    .33 km away
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    .47 km away
    Ask a question
    Questions & Answers
    j i
    20 October 2017|
    Answer
    Response from katts9903 | Reviewed this property |
    Tipping varies from person to person. Some do, some don't. We tip because we know how hard the employees work and we appreciate them. Plus they don't make a lot. We had regular servers the last trip we went on for... More
    -1
    Votes
    Room Tips
    "Request a building in the middle of the property,"
    Read review
    "Buildings 21-24. I loved 22 was perfect."
    Read review
    "Buildings 20, 21, 22 are closest to pool & beach"
    Read review
    "2nd level close to Lobby"
    Read review
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