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Iberostar Quetzal Playacar

GreenLeadersGold level
25/06/2017 26/06/2017
1 room 2 adults 0 children
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Iberostar Quetzal Playacar
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4,508 Reviews from our TripAdvisor Community

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Showing 2,578: English reviews
Start your review of Iberostar Quetzal Playacar
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Reviewed 2 days ago NEW

My wife and I stayed from April 10 - 19th 2017. We have been to Riviera Maya 6 previous times at 3 other resorts. Originally we booked the Tucan side of the resort but ended up in the Quetzal side due to an overbooking error on Iberostars part. They took good care of us however, and sent us a couple...

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Thank Frank P
Walton on the Hill, Surrey
Reviewed 3 days ago NEW

This was our first trip to the Quetzal but 2nd to Riviera May having previously stayed at the Iberostar Paraiso Lindo, which we also loved. We had 2 reasons for changing: first to escape the onslaught of the 'Spring Breakers' and second because the Quetzal offered adjoining family rooms. I'm pleased to report there was not a single Spring Breaker...

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1Thank Carriesims11
Lisbon, Portugal
Reviewed 3 days ago NEW

I spent my last Easter holidays at this resort and I really enjoyed it very much. Firstly I was afraid of the animals in the hotel but fortunately they did not bore me a little. The hotel is a mix of forest and beach and there are plenty of sunbeds on the beach. You have lots of shadows in the...

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1Thank Ana201456
Middlesex, Vermont
Reviewed 4 days ago NEW

This was our 4th visit to Iberostar Quetzal. The resort is fabulous, very clean and the beach is amazing. It is really the people who make this resort what it is. Chef Mario does a superior job regarding food service and customer relations. He is present in the various food areas and is very accessible. Talk to him about his...

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2Thank dal500
Manchester, United Kingdom
Reviewed 4 days ago NEW

The Hotel was in the best location, playa car has a few little shops and playa del Carmen is only 5 mins in a taxi down the private road so no traffic. You could walk if you wanted to. The Beach and hotel grounds were Beautiful. The staff were hard workers and couldnt do enough for you. From the check...

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2Thank 1nade17
Toronto, Canada
Reviewed 6 days ago NEW

We had a great time during our stay at Iberostar Quetzal. We stayed from April 7th to April 14th The weather was pretty good, day time temperatures during our stay were around 30 degrees Celsius and it rained only once but at night. Some days it was windy at the beach. We found the Iberostar shows and staff performance better...

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2Thank 1,52,12,017
Reviewed 1 week ago NEWvia mobile

Our vacation was excellent! Our room was covered in rose petals with special hearts pillows, sparkling wine and beautiful flowers upon arrival! We were given a special champagne and dessert treat during one of our restaurant visits too! I have celiac disease and Daphne and Margarita were wonderful in helping everyday with food selections!! They even met me at speciality...

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2Thank jennifer s
Winchelsea, United Kingdom
Reviewed 1 week ago

We stayed back in September 2015 I have just realised my review didn't save, so I'm writing a new one. We had the most amazing time during our stay here, words cannot describe how truly brilliant this hotel is, and the staff who work here. From the moment, we checked in we were treated incredibly well. The staff on reception...

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5Thank Aimee T
San Diego, California
Reviewed 1 week ago

Room was fine (superior). It was to be quiet (room 2100)...on the premises it was far away from the main hall where evening entertainment took place however the room was next to the fence that bordered the next hotel which had extremely loud music until 11:00 every night making an early night sleep absolutely impossible. Food is very good with...

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4Thank re1232
Reviewed 1 week ago via mobile

It was the first time my friends from the UK and the US and we wanted to show them the Riviera Maya. The hotel gave us an excellent service since the moment we arrived. The food is good and if you pay an all-inclusive service you can make a reservation in the restaurants that are inside the hotel. It is...

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2Thank Minerva P

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25/06/2017 26/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Spa
  • Free Internet
  • Bar/Lounge
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Privileged situation directly on the beach of Playacar, around 3 km from the town of Playa del Carmen. A watersports and diving paradise. Sub- tropical mangrove swamp. Great gastronomical variety. ... more   less 

Additional Information about Iberostar Quetzal Playacar

Address: Av Xaman-Ha. Lote hotelero No. 2, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: ₹ 13,017 - ₹ 29,707 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Iberostar Quetzal Playacar 3.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Iberostar Quetzal Playacar Hotel Playa Del Carmen
Iberostar Hotel Quetzal Playacar
Iberostar Quetzal Playa Del Carmen
Iberostar Quetzal Playacar Riviera Maya/Playa Del Carmen
Hotel Style:
#16 Green Hotel in Playa del Carmen
#23 Top resorts Hotel in Playa del Carmen
#30 Family Hotel in Playa del Carmen
#31 Romantic Hotel in Playa del Carmen
#31 Spa Hotel in Playa del Carmen
#32 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Quetzal Playacar staff and other travellers.
630 questions
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Questions? Get answers from Iberostar Quetzal Playacar staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have a CPAP machine, ask for an extension cord for your room.”
frankpI236HO, 26 Apr 2017 | Read review
“Jungle views”
Carriesims11, 25 Apr 2017 | Read review
“Near the swimming pool and upper floors”
Ana201456, 25 Apr 2017 | Read review
“get a room away from night club”
dal500, 24 Apr 2017 | Read review
“Room 2000-2400 more quiet”
re1232, 18 Apr 2017 | Read review
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