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Hotel Riu Yucatan

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5,153 Reviews from our TripAdvisor Community

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Showing 3,564: English reviews
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed yesterday NEW via mobile

We have just come back after 2 weeks I was reading reviews before we went and started to doubt whether I picked the right one need not have worried, the flight with Thompsons was good and no delays check in at the hotel was quick and easy and we was given a welcome drink we was taken to our room... More 

Helpful?
1 Thank VAL M
London, United Kingdom
Level Contributor
64 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed yesterday NEW via mobile

Wow,I don't really know where to start !! We flew on the Dreamliner & was really looked after by the staff on the plane.We found the flight went really quick & also the transfer was good.We checked in very easily & was offered a lovely cold drink which was very refreshing especially after such a long flight.On our way to... More 

Helpful?
Thank ball1975
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed yesterday NEW via mobile

Was here in May 2015 and I would highly recommend this resort if you're looking for value. It's a typical Riu that's should be rated a 4.5 star and not a 5. The food was good but not great. The rooms were clean and comfortable and the beach was nice. There's also monkeys on the resort that will come right... More 

Helpful?
Thank Chris A
pontefract
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 days ago NEW via mobile

We arrived here on the 16th-30th Nov, after a long flight n transfer it was nice to be welcomed by such friendly reception staff, very quick check in. Got to rooms and they were nice n big n very clean, the 1 thing I did notice though was a strong Smell of damp, r friends in room next door smelt... More 

Helpful?
Thank kp80
Birmingham, United Kingdom
Level Contributor
100 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 3 days ago NEW via mobile

This year was our first RIU hotel holiday when we went to Gran Canaria Vistamar. We were so impressed we thought we'd try another RIU hotel but in Mexico. This trip has been exceptional and bears all the RIU trademarks of quality food, friendly staff and exceptional standards of staff. Unique... As well as the Yucatan having all inclusive we... More 

Helpful?
9 Thank Philip B
bristol,England
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 3 days ago NEW

The hotel is fantastic, been refurbished, lovely foyer all bright and shiny, the rooms are lovely and spacious, the staff are so helpful and pleasant,there are 2 pools with loads of sunloungers, the beach is great again plenty of sunloungers there is also a pool up by reception which is quieter there is also a bar there.The wildlife is great,... More 

Helpful?
1 Thank biggles60
Barnsley
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 4 days ago NEW

Had an amazing time at this hotel ticked every box!!!! We flew out on the Dreamliner which was fantastic, plenty of drinks, food and entertainment, the flight went really quick. Eased through the airport and before we knew it we were at the hotel. Everything was wonderful, quick check in and on the beach within minutes. The room was great,... More 

Helpful?
5 Thank SophieD778
lancashire
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 6 days ago NEW via mobile

This was our 4th visit to Mexico. First time we stayed in Cancun. Second and third time in the Riu Tequila across the road from the Yucatan. We would have gone to the Tequila this time only it was fully booked The Yucatan is a very nice modern hotel, everything is spotless, the staff are lovely, food and drinks are... More 

Helpful?
4 Thank maureen g
Banbury, United Kingdom
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 6 days ago NEW via mobile

Returned on the 24th November after a 2 week visit. Could not fault this hotel. From the time we arrived the staff could not do enough, all of the staff work tirelessly to ensure you have everything you need. The rooms were modern and immaculately cleaned daily. There are 4 bars at this hotel all drinks are branded, cocktails plentiful.... More 

Helpful?
4 Thank christopher k
Workington, United Kingdom
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 6 days ago NEW via mobile

Stayed here on a last minute deal for a week at a really good price No complaints whatsoever for the price paid However If I had paid the price many had paid I would have said the rooms were very tired and were in need of an update. Wireless access in the rooms should be standard in 5 star Room... More 

Helpful?
1 Thank Hugh R

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Internet
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Free Breakfast
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
* Located in the Yucatan peninsula, 3 km/ 1.9 Miles from Playa del Carmen * In Playacar's resort area, along with the Riu Palace Mexico, Riu Palace Riviera Maya, Riu Playacar and the ClubHotel Riu Tequila hotels * Main building and 2-storey buildings * Mexican "Hacienda" style architecture * Surrounded by 40,000 m2/44,000 sq. Yards of lush gardens * On the beachfront * Complimentary sun loungers on the beach * Next to the Mexican Street * 800 m/2,650 ft. From various shops * 55 km/34 miles from Cancun Int'l. Airport * Credit cards accepted: Visa, MasterCard, Amex, Diners ... more   less 

Additional Information about Hotel Riu Yucatan

Address: Avenida Xaman-Ha, Manzana 3, Lote 1 | Condominio Playacar, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: ₹ 15,526 - ₹ 31,393 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Riu Yucatan 3.5*
Number of rooms: 507
Reservation Options:
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Also Known As:
Riu Yucatan Playacar Hotel Playa Del Carmen
Riu Yucatan Playa Del Carmen
Riu Yucatan Mexico
Rui Yucatan
Hotel Riu Yucatan Riviera Maya/Playa Del Carmen
Hotel Style:
#33 Top resorts Hotel in Playa del Carmen
#45 On the Beach Hotel in Playa del Carmen
#53 Family Hotel in Playa del Carmen
#57 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Yucatan staff and other travellers.
544 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room away from main stage, we changed rooms to 1304 perfect.”
 of 5 bubbles biggles60, 30 Nov 2016 | Read review
“Blocks 1, 2, 3 closer to the lobby were quieter as it was a little further away from the theatre where evening entertainment was.”
 of 5 bubbles gracel76, 26 Nov 2016 | Read review
“Ask the bar staff to make cocktails that include proper alcohol like it states on the menu. 25 minute walk to Playa Del Carmen from hotel.”
 of 5 bubbles Philharmonika, 25 Nov 2016 | Read review
“Amazing. Place paradise”
 of 5 bubbles 540ashleyp, 25 Nov 2016 | Read review
“We were in room 5216 and we were near everthing”
 of 5 bubbles 50Tina1961, 23 Nov 2016 | Read review
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