We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
07/05/2017 08/05/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Hotel El Tukan

    5a Avenida Norte, Entre 14 y 16, Playa del Carmen 77710, Mexico
    Save
    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$ 152
    US$ 215
    US$ 63
    US$ 215
    US$ 99
    Traveller (662)
    Room & Suite (274)
    Dining (204)
    Nina Hotel
    160 reviews
    #132 of 213 hotels in Playa del Carmen
     
    Aspira Hotel & Beach Club
    39 reviews
    #45 of 173 B&Bs / Inns in Playa del Carmen
     
    Koox Caribbean Paradise Hotel
    354 reviews
    #119 of 213 hotels in Playa del Carmen
     
    HM Playa del Carmen
    468 reviews
    #37 of 213 hotels in Playa del Carmen
     
    Overview

    • Excellent17%
    • Very good29%
    • Average26%
    • Poor11%
    • Terrible14%
    Travellers talk about
    “la ceiba” (21 reviews)
    “kool beach” (5 reviews)
    Pool
    Restaurant
    Bar/Lounge
    Free Internet
    3 Star Hotel
    All hotel details
    {"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
    Nina Hotel
    160 reviews
    #132 of 213 hotels in Playa del Carmen
     
    Aspira Hotel & Beach Club
    39 reviews
    #45 of 173 B&Bs / Inns in Playa del Carmen
     
    Koox Caribbean Paradise Hotel
    354 reviews
    #119 of 213 hotels in Playa del Carmen
     
    HM Playa del Carmen
    468 reviews
    #37 of 213 hotels in Playa del Carmen
     
    Rooms
    7 May8 May
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view 9 other deals from US$ 63
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "370067e0204b4047b9e24b54df9bd2e6", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":154731,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":7,"month":5,"year":2017},"checkout":{"day":8,"month":5,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"370067e0204b4047b9e24b54df9bd2e6","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":215,"lowestMetaPrice":63,"additionalPartner":false,"highestMetaPriceDisplay":215,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":215,"lowestMetaPrice":63,"highestMetaPriceDisplay":215,"hotelName":"Hotel El Tukan","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjM3MDA2N2UwMjA0YjQwNDdiOWUyNGI1NGRmOWJkMmU2IiwiQUlLIjoiYTVjNjYxYWM2MDRhNDEwZGE5ODkxNWU5N2EwODIzZjkifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": false, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "07/05/2017", "checkOut": "08/05/2017", "lowestPrice": "US$ 63", "hasDates": true, "hacComplete": true, "contentIdMappings": {"51494484":"GetARoom","32695557":"Expedia","53908522":"TravelocityEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"scriptFlags":null,"containerClass":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","dust":{},"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"scriptFlags":null,"containerClass":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}},"scriptFlags":null,"containerClass":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/hotels\/sherpa-TA.png\"\/>"}
    Write a Review
    Turn Your Opinions into Points!
    Turn your opinions into JPMiles
    Turn your opinions into PAYBACK Points
    *You can enroll in only one programme at a time to earn rewards for reviews.
    JPMiles / Payback Arrow
    JPMiles / PAYBACK
    50
    Reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages
    Reviewed 6 days ago

    The hotel is in the center but still in a quiet area. Pleasant environment of almost family nature. It fits well into the local environment against large hotels. Pleasant atmosphere. The staff of the hotel are friendly and helpful. Good room cleanliness. La Ceiba's staff...More

    Helpful?
    Response from Tukan M, Gerente at Hotel El Tukan

    Hi! For us it is always a pleasure to give the best service we can, hope to see you soon again, thank you very much for the 3 weeks with us!

    Reviewed 1 week ago

    Arrival at 12 pm on April 9... lots of departures and only us arriving. After doing the long line up... they told us we did not need to wait however the room was not available until 3 pm. It was expected, I was prepared and...More

    Helpful?
    Response from Tukan M, Gerente at Hotel El Tukan

    Hi, for us it is always a pleasure to serve you, hope to see you soon in the Riviera Maya again! Greetings from Mexico!

    Reviewed 2 weeks ago via mobile

    I loved the place. No luxury but a great location. Easy to go wherever you want in the downtown area within walking distance. The service and food were really good as well. Only problem was that it was too noisy. I could clearly hear the...More

    Helpful?2  
    Response from Tukan M, Gerente at Hotel El Tukan

    Thank you very much, we apreciate every comment, hope to see you again soon!

    Reviewed 2 weeks ago via mobile

    I dont recommend to pay this place a visit The hotel is showing on all websites a wonderful beach and pool which is not true These photos are belonng to a privet club where you need to walk 15 m and pay around 20 usd...More

    Helpful?1  
    Response from Tukan M, Gerente at Hotel El Tukan

    Hi Romi, we feel very sorry for the inconvenience, if there is something we can do for you just let us know. Have a nice day.

    Reviewed 4 weeks ago

    I did buy a Deluxe room. I was assiged to a bad and dirty room. Bad service. High price for low service. Bad service front desk. Restaurante tulips is not bad but once my dish has 1 woman hair. Bathroom besides front desk was dirty

    Helpful?1  
    Response from Tukan M, Gerente at Hotel El Tukan

    We thank you a lot for every comment, they helps us to continue working to offer you a better experience. Have a nice day.

    Nina Hotel
    160 reviews
    #132 of 213 hotels in Playa del Carmen
     
    Aspira Hotel & Beach Club
    39 reviews
    #45 of 173 B&amp;Bs / Inns in Playa del Carmen
     
    Koox Caribbean Paradise Hotel
    354 reviews
    #119 of 213 hotels in Playa del Carmen
     
    HM Playa del Carmen
    468 reviews
    #37 of 213 hotels in Playa del Carmen
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Internet
    • Restaurant
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$ 20 - US$ 414 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #82 On the Beach Hotel in Playa del Carmen
    Photos
    Traveller (662)
    Room & Suite (274)
    Dining (204)
    Pool & Beach (158)
    Nearby
    Nearby Hotels
    La Tortuga Hotel & Spa
    2,318 reviews
    .11 km away
     
    Acanto Hotel & Condominiums
    824 reviews
    .09 km away
     
    Maya Villa Condo Hotel & Beach Club
    428 reviews
    .14 km away
     
    Porto Playa Condo Hotel & Beachclub
    602 reviews
    .12 km away
     
    Nearby Restaurants
    Oh Lala!
    1,838 reviews
    .08 km away
    Ah Cacao Chocolate Cafe
    2,497 reviews
    .12 km away
    Po Thai Restaurant
    422 reviews
    .07 km away
    PLANK Gourmet grill & patio bar
    1,340 reviews
    .11 km away
    Nearby Attractions
    La Galeria de Playa
    54 reviews
    .10 km away
    Riviera Art Gallery
    77 reviews
    .20 km away
    L'Aquarium Playa del Carmen
    10 reviews
    .11 km away
    The Custom Tour by Rod Ratner
    262 reviews
    .12 km away
    Questions & AnswersAsk a question
    Lucio D
    Hello. We will be arriving at hotel from Canada February 2 around noon. Just wondering if we can have room ready early. Please let me know if that is possible. Thank you
    27 January 2017|
    Answer
    Response from Bean B | Reviewed this property |
    they would not let us. but they kept our bags in there lobby for us.
    0
    Votes
    Emelia G
    What does partial all inclusive mean?
    25 November 2016|
    Answer
    Response from KathyMOK | Reviewed this property |
    Uhm, the people who did the partial inclusive only had access to one bar and restaurant I believe. I wouldn't bother with it. Do European Plan there are so many restaurants nearby for cheap! And drinks are cheap too. We went... More
    0
    Votes
    beauxgirl2016
    Is this a safe place for single female?
    5 September 2016|
    Answer Show all 8 answers
    Response from Donald G | Reviewed this property |
    yes
    1
    Vote
    Room Tips
    "no tips...."
    Read review
    "What i did buy from this hotel was diferent what i did received - Pay $$$ for few"
    Read review
    "All rooms seem to have their own character, we lucked out on the top floor, one room. It was great."
    Read review
    "Avoid 304 at all cost, you WILL be woken at 6 am everyday by staff banging around! Top floor rooms may be..."
    Read review