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3/9/2017 4/9/2017
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    Hotel El Tukan

    5a Avenida Norte, Entre 14 y 16, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    3/9/2017 4/9/2017
    US$ 329
    US$ 65
    SAVE US$ 264
    US$ 292
    US$ 73
    Traveller (670)
    Room & Suite (277)
    Dining (204)
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    Overview
    • Excellent17%
    • Very good31%
    • Average26%
    • Poor11%
    • Terrible15%
    Travellers talk about
    Free Internet
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Bar/Lounge
    Concierge
    Laundry Service
    Private Balcony
    3.0 Star Hotel
    All hotel details
    Offers from Hotel El Tukan
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    El Taj Oceanfront & Beachside Condos Hotel
    1,371 reviews
    #36 of 211 hotels in Playa del Carmen
     
    Mayan Paradise
    4 reviews
    #176 of 211 hotels in Playa del Carmen
     
    La Tortuga Hotel & Spa
    2,370 reviews
    #54 of 211 hotels in Playa del Carmen
     
    In Fashion Hotel Boutique
    365 reviews
    #130 of 211 hotels in Playa del Carmen
     
    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (1,303)
    Traveller rating
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    1 - 5 of 314 reviews

    Reviewed 3 weeks ago

    Booked a deluxe room for 2 nights (28th - 29th), we arrived at 1am and the did not had our room ready. It took them an hour to get us a room and we had placed reservation 2 days before. What we were given was...More

    Thank krizyamelgar
    Response from Tukan M, Gerente at Hotel El TukanResponded 2 weeks ago

    Thank you for your comments and for taking the time to describing your experience for our community of Trip Advisor. All our staff is committed to making your stay a memorable one, your feedback will encourage us to improve. We're looking forward to seeing you...More

    Reviewed 4 July 2017

    This is not a place where you want to stay during your vacation. It's a 2-star hotel. Only good thing about the hotel is the cleaning ladies do a decent job. The rooms are basic. No fridge. Access to the rooms is horrible. You will...More

    Thank ASMS2014
    Response from Tukan M, Gerente at Hotel El TukanResponded 4 weeks ago

    Hi, good evening. We are very sorry for every inconvenient in your stay, we are always open to offer you a way to repair each and every bad experience, if you could please give me a number where we can call you or an e-mail...More

    Reviewed 2 July 2017

    Booked a suite at this hotel at the start of June and paid deposit on credit card.Arrived at 2am Uk time after a long fkight and was told that they had cancelled our reservation three days before(no notifacation) for reasons unknown. the hotel was totally...More

    Thank jefflizoliver
    Response from Tukan M, Gerente at Hotel El TukanResponded 4 July 2017

    Hi Jeff good evening. We are very sorry for every inconvenient in your stay, we are always open to offer you a way to repair each and every bad experience, if you could please give me a number where we can call you or an...More

    Reviewed 1 June 2017 via mobile

    Booked triple occupancy, flight, hotel, breakfast with Air Canada Vacations. We chose deluxe room. Was skeptical due to reading reviews. Transport from airport to hotel was very well organized, wifi in bus. Transport is organized by the company you book with and not the hotel....More

    Thank Esther D
    Response from Tukan M, Gerente at Hotel El TukanResponded 6 June 2017

    Thank you very much Esther, it's always a pleasure to have you home with us, hope to see you soon again!

    Reviewed 18 May 2017 via mobile

    When we got there, there were no rooms available so we have to stay on other hotel for one night. Second room in El Tukan very noise, smelly and uncomfortable. The last room (in 7 days), was on the upper floor but a big smell...More

    Thank Hugo M
    Response from Tukan M, Gerente at Hotel El TukanResponded 23 May 2017

    We are sorry for the inconvenience, hope to see you soon again. Have a nice day.

    El Taj Oceanfront & Beachside Condos Hotel
    1,371 reviews
    #36 of 211 hotels in Playa del Carmen
     
    Mayan Paradise
    4 reviews
    #176 of 211 hotels in Playa del Carmen
     
    La Tortuga Hotel & Spa
    2,370 reviews
    #54 of 211 hotels in Playa del Carmen
     
    In Fashion Hotel Boutique
    365 reviews
    #130 of 211 hotels in Playa del Carmen
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Internet
    • Restaurant
    • Bar/Lounge
    • Hotel Amenities
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$ 70 - US$ 345 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #87 On the Beach Hotel in Playa del Carmen
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 133
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Orbitz, Expedia, Booking.com, Hotwire, Cancelon, Travelocity, Evoline ltd, HotelsforEveryone, Cheap Tickets, getaroom.com, HotelQuickly and TripOnline SA so you can book your Hotel El Tukan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • El Tukan Hotel Playa Del Carmen ,
    • El Tukan Condotel Hotel ,
    • El Tukan Condotel Suites Beach Club ,
    • Hotel El Tukan Riviera Maya/Playa Del Carmen
    Add Photo Photos
    Traveller (670)
    Room & Suite (277)
    Dining (204)
    Pool & Beach (159)
    Hotel & Grounds (437)
    Bathroom (30)
    Family and Play Areas (4)
    Nearby
    Mayan Paradise
    4 reviews
    .06 km away
     
    La Tortuga Hotel & Spa
    2,370 reviews
    .11 km away
     
    El Taj Oceanfront & Beachside Condos Hotel
    1,371 reviews
    .23 km away
     
    In Fashion Hotel Boutique
    365 reviews
    .22 km away
     
    Nearby Restaurants
    Oh Lala!
    1,949 reviews
    .08 km away
    Po Thai Restaurant
    468 reviews
    .07 km away
    Ah Cacao Chocolate Cafe
    2,608 reviews
    .12 km away
    PLANK Gourmet grill & patio bar
    1,409 reviews
    .11 km away
    Nearby Attractions
    Playa Aquarium
    92 reviews
    .12 km away
    La Galeria de Playa
    57 reviews
    .07 km away
    Calle Corazon
    45 reviews
    .16 km away
    The Custom Tour by Rod Ratner
    300 reviews
    .12 km away
    Ask a question
    Questions & Answers
    Beachbabe1617
    9 June 2017|
    AnswerShow all 4 answers
    Response from Tukan M | Property representative |
    H! We don´t have fridges in our rooms, sorry for the inconveniencem have a nice day.
    0
    Votes
    Google Translation
    Lucio D
    27 January 2017|
    Answer
    Response from Bean B | Reviewed this property |
    they would not let us. but they kept our bags in there lobby for us.
    1
    Vote
    Emelia G
    25 November 2016|
    Answer
    Response from KathyMOK | Reviewed this property |
    Uhm, the people who did the partial inclusive only had access to one bar and restaurant I believe. I wouldn't bother with it. Do European Plan there are so many restaurants nearby for cheap! And drinks are cheap too. We went... More
    0
    Votes
    Room Tips
    "Ensure you get the room you actually paid for"
    Read review
    "I hated my room. Not sure about other rooms. Possibly get one that won't have tiny access and blocked by..."
    Read review
    "no tips...."
    Read review
    "What i did buy from this hotel was diferent what i did received - Pay $$$ for few"
    Read review
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