We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Hotel El Tukan

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
Professional photos
Hotel El Tukan
Hotel El Tukan
Panoramas (11)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,163 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 282: English reviews
Crossfield
Reviewed 1 week ago

We were very disappointed. This hotel is old and needs many upgrade. Tiles are broke, the plumbing is old and broken. We had sand or something coming out of our head board every night. The top blanket on our bed had gum or something on it so when we had the room clean we put it in clear view so...

 Report
Helpful?
Thank Joanne C
Reviewed 2 weeks ago

This ressort was perfect for our family, the location was excellent, the restaurant had awesome food and service all the staff were so welcoming, great atmosphere, and even thou it was not right at the beach, it was only a short walk and you got to enjoy the Kool beach bar at the beach with good music and awesome food...

 Report
Helpful?
2Thank Marta R
Belize District, Belize
Reviewed 2 weeks ago via mobile

On December 18th, I went into Hotel Tukan to check see if they had any room vacancy. The guy at the front desk told me yes, so I went to my husband who was around the lane to relay the message. While I stayed with my mother who was looking around, my husband went to book the room then came...

 Report
Helpful?
Thank Shanelli R
Reviewed 3 weeks ago via mobile

We were 3 guys that went to Playa for 5 days to get some diving with Phanton. We were looking for a cheap and decent option close to the dive shop so this was the recommended one. We got a 2 bedroom apartment for 5 nights for $490 with taxes so great deal. Good things:location, price, room was really nice...

 Report
Helpful?
Thank acbor
Mikkeli, Finland
Reviewed 4 weeks ago via mobile

Hotel was very simple but nice. We had our room in 2nd floor and we could hear the noises out side in the middle of the night, so that was very unpleasant. Food is great. Jose from the check in was very helpful and polite.

 Report
Helpful?
Thank hhhkkk2015
Grande Cache, Alberta
Reviewed 4 weeks ago via mobile

We had the breakfast buffet option for a week. It was basic but quite good with omelette station. The hotel is right on 5th Ave. Great people watching and shopping (expensive higher end stuff and constant barrage of sales people). Cannabis is available there too. Negotiate everything! Hotel was 5 minute walk from Mega and 10 minutes from Wal-Mart for...

 Report
Helpful?
3Thank timbrlnd
Sindelfingen, Germany
Reviewed 4 weeks ago

Was very nice stay, not very noisy desire cental location in playa. Very friendly and help full staff. Pool is beautiful in garden middle in hotel. Disco and beaches close by, shops and all needed right next door.

Review collected in partnership with this hotel
 Report
Helpful?
2Thank ERedlich
Leicester, United Kingdom
Reviewed 6 December 2016

I have just returned from mexico I went into my local travel agents to book a holiday for two weeks with my partner he suggested mexico which is a country I have never been to he shown a hotel called tukan hotel and beach resort we went on to have look at it on the site which was very pleasant...

 Report
Helpful?
5Thank carl h
Tukan M, Gerente at Hotel El Tukan, responded to this review

Dear Carl. I very much regret the bad experience you had with us. We would like to inform that many things have changed in the hotel, from the services, facilities to the staff. There have been many improvements thanks to the feedback we've received from customers, guests and friends to have greater satisfaction to you our guests. I extend an...

Reviewed 19 November 2016 via mobile

El tukan offers a great location, with the many buildings that have. Close to the 5th Ave and a excellent service made my days easy at PDC. Only down maybe there lack of good food in the restaurants it's too simple, and more like an American dinner offer, so I prefer more authentic local cuisine.

 Report
Helpful?
2Thank Carlo D
Tukan M, Gerente at Hotel El Tukan, responded to this review

Dear Gest We appreciate your time to write your experience in Tukan Hotels and Beach Club, Your opinions that you share help us to improve and give good service to each of our guests. Greetings Tukan Hotels and Beach Club

Oirsbeek, The Netherlands
Reviewed 17 November 2016 via mobile

Hotel is in the middle op 5th Avenue. Great location. Stores, bars and restaurants all around you. The room was big enough for 2. They cleaned it everyday! Sometimes they forget to put enough towels for us. But at the reception they give us extra towels. The shower was a little disappointing. The room we stayed in had a very...

 Report
Helpful?
1Thank Michelle W
Tukan M, Gerente at Hotel El Tukan, responded to this review

Dear Gest We appreciate your time to write your experience in Tukan Hotels and Beach Club, Your opinions that you share help us to improve and give good service to each of our guests. Greetings Tukan Hotels and Beach Club

1,191 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (603)
Viewed
Hotel & Grounds (127)
Viewed
Bathroom (26)
Viewed
Room/Suite (95)
Viewed
Pool/Beach Area (72)
Viewed
Dining (58)
Viewed
View from Room (26)
Viewed
Family/Play Areas (4)
Viewed
Other (195)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (565)
Viewed
900 Block Pool (11)
Viewed
Amenities (98)
Viewed
Beach (38)
Viewed
Deluxe Room (63)
Viewed
Main Pool (23)
Viewed
Dining (142)
Viewed
Standard Room (49)
Viewed
The Hotel (60)
Viewed
Two Bedroom Deluxe Suite (81)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (23)
Viewed
Room/Suite (5)
Viewed
Pool/Beach Area (2)
Viewed
Hotel & Grounds (1)
Viewed
Dining (1)
Viewed
Other (14)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Playa del Carmen hotels
0.6 km away
Nina Hotel
Nina Hotel
#141 of 213 in Playa del Carmen
152 reviews
0.3 km away
Hotel Las Golondrinas
Hotel Las Golondrinas
#93 of 213 in Playa del Carmen
411 reviews
0.1 km away
Koox Caribbean Paradise Hotel
Koox Caribbean Paradise Hotel
#111 of 213 in Playa del Carmen
336 reviews
Show Prices
Show Prices
Show Prices
0.5 km away
Illusion Boutique Hotel by Xperience Hotels
Illusion Boutique Hotel by Xperi...
#35 of 213 in Playa del Carmen
1,271 reviews
0.4 km away
La Pasion Hotel Boutique by Bunik
La Pasion Hotel Boutique by Buni...
#11 of 213 in Playa del Carmen
1,081 reviews
0.2 km away
Hotel Playa del Karma
Hotel Playa del Karma
#140 of 213 in Playa del Carmen
548 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Internet
  • Restaurant
  • Bar/Lounge
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Business Centre with Internet Access

Additional Information about Hotel El Tukan

Address: Avenida 5, Norte Entre 14 Y 16, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: ₹ 4,710 - ₹ 24,029 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel El Tukan 3*
Number of rooms: 133
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity and Hotels.com so you can book your Hotel El Tukan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
El Tukan Hotel Playa Del Carmen
El Tukan Condotel Hotel
El Tukan Condotel Suites Beach Club
Hotel El Tukan Riviera Maya/Playa Del Carmen
Hotel Style:
#76 On the Beach Hotel in Playa del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel El Tukan staff and other travellers.
48 questions
Ask a question

See all questions (48)

Questions? Get answers from Hotel El Tukan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The walkways are not easy to negotiate if physically challenged.”
 of 5 bubbles sherrywyse57, 2 Oct 2016 | Read review
“would stay in main building”
  • private beach - playa mia
  • room
 of 5 bubbles mammacia, 20 Jul 2016 | Read review
“NO Wifi in rooms!”
 of 5 bubbles andreahU2752WO, 23 May 2016 | Read review
“1st or 2nd floor, you can get tired or going up and down all day.”
 of 5 bubbles folsade, 25 Mar 2016 | Read review
“Ground Floor much better”
 of 5 bubbles jjjnscoartanddesign, 3 Mar 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay