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Hotel Maya Turquesa

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Hotel Maya Turquesa
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83 Reviews from our TripAdvisor Community

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Showing 32: English reviews
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Reviewed 3 March 2017 via mobile

Poor conditions, dark place, the smell in the room like in cemetery, when they clean the room they put a dirty bed linen and dosent put a towels and a tualet paper. the stuff is not nice and the worst is that this is a group of liars and bandits that don't want to give you a check that you...

1Thank Anton C
Reviewed 7 January 2017 via mobile

We have arrived at our hotel and it is worse than a jail. It is nothing like the photos, there is no balcony like it says on the description. It has one window that leads to the landing which means it cannot be opened as anyone could jump in. The. Bathroom is nothing like the photos, it is all rusty...

1Thank Roxane R
Reviewed 8 December 2016 via mobile

It was an excellent stay nice clean and spacious rooms with the best hotel beds ever experienced. Good and cleN shower and nice people. The breakfest can be enjoyed outside at the many terrasses available.

Thank fspr S
Reviewed 21 October 2016 via mobile

We stayed for one night, enjoyed the great location very close to the 5th Avenue and the beach. A/C worked well, and bed size was good for a couple, but the room felt dirty and the shower was ridiculous. Price may have been affordable, but I will not return.

Thank Eran G
Cambridge, United Kingdom
Reviewed 13 August 2016

I booked this hotel as part of a business trip, hoping to use the weekend to relax. From the moment we arrived, the staff was horrible to us. They didn't provide any information about the location, attractions, basic directions, etc. They didn't even offer to carry our bags to our room. They inflated their prices and used every excuse to...

1Thank elsamonique
Jacksonville, Florida
Reviewed 21 May 2016

The location was awesome. One block from 5th Ave, which made the shopping experience better. Great AC. However, the room is way smaller than normal junior suites; looked bigger in the pictures and it had a bug spray odor. There are no walls separating the "bedroom" from the "living room" so you can touch the beds from the futon. My...

1Thank yaahta
Reviewed 18 April 2016

I have stayed in PDC many times, since I live in Mexico part of the year. I am always looking for a reasonable priced place. This visit, I was picking up 2 more family members from the US and needed to find a room to fit 5 people. I found this place and decided to try it. I was super...

2Thank Acmeflower
vancouver island central
Reviewed 3 February 2016

I stayed here for 4 nights then moved would have moved back but could not get out of the next reservation . this hotel I 2 blocks of 5th ave it is quite and the staff re great and speak English it has a frig and TV but in Mexico there are few English speaking channels rooms are very clean...

1Thank babsjack
Denver, Colorado
Reviewed 3 January 2016

Terrible value with tiny room, no elevator and difficult stairs, and staff drinking alcohol while working and unable to take care of our needs. Even at low season prices this is a rip-off, but to charge what they did Christmas week was completely ridiculous!

2Thank MarkusNoGood
Reviewed 12 October 2015 via mobile

The staff are very friendly, the rooms are well kept and excellent customer service. I would recommend hotel to families and big groups, all rooms has in at least a refridgerator which can be use to chill your beers and drinks.

Thank Lesley S

36 photos of this hotel

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All Traveller Photos (36)
Pool/Beach Area (3)
Room/Suite (10)
Hotel & Grounds (5)
Bathroom (3)
Dining (5)
View from Room (1)
Other (9)


  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
Official Description (provided by the hotel)
Hotel Maya Turquesa, has beautiful rooms a few steps from the sea in a privileged central area of the Playa del Carmen, with a family atmosphere, excellent service and personalized attention.Located in the heart of Playa del Carmen, approximately 60 kilometers south of Cancún.Blessed by its turquoise blue sea, white sands of the Mexican Caribbean and that typical atmosphere of a small Mexican town. ... more   less 

Additional Information about Hotel Maya Turquesa

Address: Calle 8 Norte Entre 10 y 15 Avenida 876 | Colonia Centro, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: ₹ 3,499 - ₹ 10,755 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Maya Turquesa 2.5*
Number of rooms: 35
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Also Known As:
Hotel Maya Turquesa Riviera Maya/Playa Del Carmen
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Questions & Answers

Questions? Get answers from Hotel Maya Turquesa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay at this hotel.”
elsamonique, 12 Aug 2016 | Read review
“Get a room on the first floor is you don't want to make a few trips up stairs; no elevator and narrow steps.”
yaahta, 21 May 2016 | Read review
“No good rooms that I know off”
MarkusNoGood, 3 Jan 2016 | Read review
“There is no elevator. The junior suite had three beds in an efficiency setting of less than 400 sq feet.”
ZMTravels, 9 Jan 2015 | Read review
“Ask the reception, to show you some rooms.”
461simong, 29 Aug 2014 | Read review
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