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Allegro Playacar

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4,244 Reviews from our TripAdvisor Community

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There are newer reviews for Allegro Playacar
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Showing 2,437: English reviews
Reviewed 4 August 2011

This place is a sad excuse for a resort. The buildings are old and in desperate need of repair. The air conditioning is largely ineffective. The pillows smell. Dont bother asking for something to get repaired... It will take days. MOST IMPORTANTLY many of our party got sick from the unsanitary conditions in the royal club. Stay somewhere else! ANY...

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5Thank Dino201
Dallas
Reviewed 2 August 2011

My family of 4 and 13 of our friends and family spent 2 weeks at the Allegro in July. The Hotel was at 100%, and I guess doing something right because they were sending over booked people to their sister resort (Xcaret). After reading all the negative comments I was wondering if the resort that we have been to so...

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9Thank GuapoDallas
Albany, Wisconsin
Reviewed 2 August 2011

My boyfriend and I and my youngest son and his wife, and my oldest son and his fiance stayed at the Allegro in May this year for one week. I am a vacation club owner so not sure if our rooms and service were that much better, or if its a timing thing, but we loved it. My oldest son...

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2Thank Petrakay
Pittsburgh, Pennsylvania
Reviewed 1 August 2011

Despite some of bad the reviews, my mom and I thought we would stay at the resort regardless... WRONG DECISION!! My mom and I stayed at Allegro Playacar from July 24th-July 29. My mom is 59 and I am 21, staying at this resort was the worst vacation we have ever been on. The whole week was TERRIBLE... 1.) Upon...

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5Thank SandyFeet28
Vancouver Island
Reviewed 29 July 2011

I'll start by saying I wasn't sure how I was going to feel about staying in the Playacar area, being so close to town, as our last vacation was quite a bit further south, at the Occidental Xcaret. I have to admit it was pretty awesome being able to take a casual 10-15 minute walk into Playa Del Carmen instead...

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3Thank gypsi_chic
Campbell River, B.C.
Reviewed 28 July 2011

We stayed there in mar/apr, we got a cheap price out of Comox which usually is pricey. We stayed for two weeks, and it's all about the beach for us , so as far as that goes it's a great beach. the hotel or chateaus(blocks of four rooms were simple but lack basic maintenance, clean, but each unit had something...

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1Thank joycehome
Toronto, Canada
Reviewed 24 July 2011

I lasted exactly three days, at which point I demanded that my tour company send me elsewhere. They obliged, however, Allegro made me sign a waiver promising not to sue or slander the Occidental hotel chain, specifically the Allegro Playacar, for misrepresentation of its services, lack of amenities, star rating, etc...enough said!

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5Thank Loves2travel34
West Virginia
Reviewed 24 July 2011

Pros; Great location great beach, nice pools, plenty of alcohol, cute and clean rooms,Very clean and well groomed grounds, nice kids crew, very attentive and hard working staff, plenty of food and a good selection. Cons; Signs of an aging property, VERY POOR A/C IN THE ROOMS, Bothersome time share agents

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1Thank kelinwv
Hunley, il
Reviewed 23 July 2011

The grounds at this resort were lovely. When we saw the room, my husband said, "Well, we won't be in here very much, so we can handle it." The room was cramped, very out of style, etc. The real problem came ever night when the next door neighbors came in drunk and fighting. They woke us again the next morning,...

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3Thank annedith
North Carolina
Reviewed 21 July 2011

For first timers: Playa del Carmen is a coastal city about 40 min South of Cancun. Playacar is a gated community of hotels and golf courses ar the South end of the city. It is directly behind the island of Cozumel and the taller hotels on the island can be seen from the shore in Playa del Carmen. There are...

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3Thank jamesgangx5

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting

Additional Information about Allegro Playacar

Address: Lote Hotelero No. 7 | Playacar, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: ₹ 10,892 - ₹ 23,009 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Allegro Playacar 3.5*
Number of rooms: 286
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Also Known As:
Occidental Allegro Playacar Hotel Playa Del Carmen
Allegro Playacar Occidental
Playacar Resort
Occidental Playacar
Playa Del Carmen Allegro
Allegro Playa Del Carmen
Allegro Playacar Riviera Maya/Playa Del Carmen
Hotel Style:
#45 Top resorts Hotel in Playa del Carmen
#51 Spa Hotel in Playa del Carmen
#57 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Allegro Playacar staff and other travellers.
633 questions
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Questions? Get answers from Allegro Playacar staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in the center is quite and is a quick walk to both the beach and lobby”
 of 5 bubbles sarajulianad, 10 Jan 2017 | Read review
“Ask for rooms away from the lobby, and towards the pool. Pool area is very quiet after 7 pm.”
 of 5 bubbles HappydadEmo, 9 Jan 2017 | Read review
“The higher the room number, the closer it is to the beach”
 of 5 bubbles N1820JKjohnj, 4 Jan 2017 | Read review
“Top floor rooms have thatched roofs, see my review and govern yourself accordingly.”
 of 5 bubbles howieskidude, 3 Jan 2017 | Read review
“ground level (more quiet)”
 of 5 bubbles mtiger99, 3 Jan 2017 | Read review
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