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Allegro Playacar

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4,168 Reviews from our TripAdvisor Community

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There are newer reviews for Allegro Playacar
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Showing 2,410: English reviews
West Virginia
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 July 2011

Pros; Great location great beach, nice pools, plenty of alcohol, cute and clean rooms,Very clean and well groomed grounds, nice kids crew, very attentive and hard working staff, plenty of food and a good selection. Cons; Signs of an aging property, VERY POOR A/C IN THE ROOMS, Bothersome time share agents

Helpful?
1 Thank kelinwv
Hunley, il
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 July 2011

The grounds at this resort were lovely. When we saw the room, my husband said, "Well, we won't be in here very much, so we can handle it." The room was cramped, very out of style, etc. The real problem came ever night when the next door neighbors came in drunk and fighting. They woke us again the next morning,... More 

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3 Thank annedith
North Carolina
Level Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 21 July 2011

For first timers: Playa del Carmen is a coastal city about 40 min South of Cancun. Playacar is a gated community of hotels and golf courses ar the South end of the city. It is directly behind the island of Cozumel and the taller hotels on the island can be seen from the shore in Playa del Carmen. There are... More 

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3 Thank jamesgangx5
Belen, New Mexico
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 July 2011

The hotel is average, the rooms aren't nice maybe cute but what you read about ants, is definately true....the resort sprayed twice but didn't help after the 3rd time I stopped asking. The food was a big disappointment as well as the drinks!! My husband and I love to do all inclusive so we can relax, eat and drink!!! This... More 

Helpful?
2 Thank extreme67
Hamilton, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 July 2011

We have travelled to many destinations from 3 to 5 plus stars. This was our worst trip ever. We are used to different food (husband is from the Caribbean) but the buffet was the slop diner. The Italian restaurant was good though but you can't go there every night. I would not recommend this place to anyoe - the pool... More 

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2 Thank blivingston4244
Fredericksburg, Virginia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 July 2011

When we had made our reservation we asked if there was going to be any problems getting there after midnight since our plane was getting in around 11:00pm. We called around 3 times just to make sure everything was ok, and each time we were reassured that it was. Upon arrival we were taken to our room and after walking... More 

Helpful?
3 Thank simplyTaina
Rochester, Indiana
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 July 2011

I have been to this property now 4 times. It's been 4 yrs since I have been back. Real simple. The service is awful, food is so so...., they really lost what it means about customer service. Our unit leaked really bad. no A/C.......... I will not be back.... It's to bad...the economy and time have really damaged this property.

Helpful?
2 Thank bkbowsher
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 July 2011

Let me begin with a positive...you cannot beat the beach and the location of the hotel. I would not recommend the Occidental Allegro Playacar to anyone. The facility is in desperate need of renovations. The food is mediocre at best...the buffets are chaotic and monotonous. I believe the staff is hard-working and does the best with what what they've been... More 

Helpful?
1 Thank Onmyway4
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 June 2011

First night at this hotel was very. Breakfast next day pretty good the day after not so good!!! Queues out of the door but when we eventually got in there were no plates, no glasses and even asking 4members of staff still nothing. Went to Mexican one night very good. Medeterrain excellent food and staff great and made to feel... More 

Helpful?
1 Thank sam_sam1975
Surrey, Canada
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 23 June 2011

We arrived on Sunday June 12th. Our room was ready as soon as we got there so we threw our suitcases in the door of the room and went for dinner. We were pleased with the selection of food on this first night and had no complaints. The beach was amazing the entire time. Now begins my list of issues...... More 

Helpful?
3 Thank LizzieG19

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting

Additional Information about Allegro Playacar

Address: Lote Hotelero No. 7 | Playacar, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: ₹ 10,830 - ₹ 23,031 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Allegro Playacar 3.5*
Number of rooms: 286
Reservation Options:
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Also Known As:
Occidental Allegro Playacar Hotel Playa Del Carmen
Allegro Playacar Occidental
Playacar Resort
Occidental Playacar
Playa Del Carmen Allegro
Allegro Playa Del Carmen
Allegro Playacar Riviera Maya/Playa Del Carmen
Hotel Style:
#45 Top resorts Hotel in Playa del Carmen
#51 Spa Hotel in Playa del Carmen
#56 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Allegro Playacar staff and other travellers.
579 questions
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Questions? Get answers from Allegro Playacar staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay away from the Stage area - programs start at 9 and run till 10:30pm”
 of 5 bubbles hanssimon, 2 Dec 2016 | Read review
“Our unit the first night leaked water from the air conditioner, so did not get to bed till after 1:00 in the morning... The aches of renovations... But we still enjoyed the location, the friendly staff, the guests.”
 of 5 bubbles kevinsT8325TL, 28 Nov 2016 | Read review
“upgrade to ocean view!!!”
 of 5 bubbles P7702KJbillc, 27 Oct 2016 | Read review
“Upper rooms have king beds lowers 2 queens”
 of 5 bubbles rpsimcoe, 26 Oct 2016 | Read review
“Rooms in block 5 are the best”
 of 5 bubbles graced826, 25 Sep 2016 | Read review
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