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Allegro Playacar

5,625 reviews
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Traveller (5571)
Pool & Beach (1435)
Room & Suite (916)
Overview
  • Excellent39%
  • Very good35%
  • Average15%
  • Poor6%
  • Terrible5%
Travellers talk about
“first club”(185 reviews)
“rooms are small”(80 reviews)
“thatched roof”(93 reviews)
Wifi
Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3.5 Star Hotel
All hotel details
Offers from Allegro Playacar
Hotel deals
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Rooms
13 Mar14 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,625)Write a Review
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All reviewsfirst clubrooms are smallthatched rooftime sharepool baritalian restaurantentertainment staffdifferent theme every nightsmall resortactivity poollunch buffetguest servicesgated communityother resortsgreat beachceiling fanmexican night
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11 - 15 of 2,897 reviews
A TripAdvisor Member
11
Reviewed 2 weeks ago via mobile

The greatest hotel I had ever been. Nice clean rooms with air conditioner.Perfect wide beach , delicious food, fantastic people. And I want to say a big thank you for Israel Glez for being such a helpful man .More

1  Thank A TripAdvisor Member
Response from Community M, Gerente at Allegro PlayacarResponded 2 weeks ago

Dear Guest, First of all, we want to thank you for your comments after your recent visit with us and we are delighted to read that we were able to exceed your holiday expectations. We are happy to choose you to stay on your vacation,...More

Reviewed 2 weeks ago

Overall, the trip was great! My husband was celebrating a big birthday while we were there & I checked that dinner & cake were set, only not to get the cake until 10:15 that night after we had turned in for the night. Bit disappointing.More

Review collected in partnership with this hotel
Thank lynnienest
Response from Community M, Gerente at Allegro PlayacarResponded 2 weeks ago

Dear Nice Vaca, Thank you for taking the time to share your comments about your recent vacation with us. Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for...More

Reviewed 2 weeks ago

Unfortunately many things went bad on my trip, first the hot water was out for 1 night and 1 day, the construction was happening early in the morning and until late and the bed provided was too short for my husband. We were veru dissapointed...More

Review collected in partnership with this hotel
Thank thairibeiro
Response from Community M, Gerente at Allegro PlayacarResponded 2 weeks ago

Dear Thairibeiro, Thank you for taking the time to share your comments about your recent vacation with us. Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement...More

Reviewed 2 weeks ago

Loved this resort. The staff alone is reason enough for me to return. I loved that it was right on the beach. had a beautiful layout. Found the rooms to be very clean and served our needs. Would definitely recommend this resort!More

Review collected in partnership with Barcelo Hotels & Resorts
Thank lorrainehC5225QK
Response from Community M, Gerente at Allegro PlayacarResponded 2 weeks ago

Dear Lorraineh, First of all, we want to thank you for your comments after your recent visit with us and we are delighted to read that we were able to exceed your holiday expectations. We are happy to choose you to stay on your vacation,...More

Reviewed 2 weeks ago

This has been one of our best trips with our family! The beach is perfect, the staff is amazing and the variety of activities is exactly what our family is looking for! We have never repeated a destination but all four of us voted to...More

Review collected in partnership with Barcelo Hotels & Resorts
Thank Sylvie_D08022018WB
Response from Community M, Gerente at Allegro PlayacarResponded 2 weeks ago

Dear Sylvie, First of all, we want to thank you for your comments after your recent visit with us and we are delighted to read that we were able to exceed your holiday expectations. We are happy to choose you to stay on your vacation,...More

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About
Amenities
Top amenities
Pool
Restaurant
Beachfront
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Breakfast included
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Tennis Court
Outdoor pool
Details
Price range
US$ 162 - US$ 361 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#44 Top resorts Hotel in Playa del Carmen
#52 Spa Hotel in Playa del Carmen
#57 On the Beach Hotel in Playa del Carmen
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 162 - US$ 361 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#44 Top resorts Hotel in Playa del Carmen
#52 Spa Hotel in Playa del Carmen
#57 On the Beach Hotel in Playa del Carmen
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (5571)
Pool & Beach (1435)
Room & Suite (916)
Dining (347)
Amenities (84)
Family and Play Areas (75)
Business Centre & Event Rooms (13)
Questions & Answers
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kevin_helen
9 February 2018|
Answer
Response from Kathy H | Reviewed this property |
If I am not mistaken the pools close at 7 or 8 pm
0
Votes
Magaliv86
9 February 2018|
Answer
Response from Nancy S | Reviewed this property |
I don’t believe so. We went and got our drinks at the bar by the pool which was close by. I didn’t notice any bartenders bringing drinks out to customers on the beach loungers.
1
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Room Tips
"We had to call maintenance as a shelf fell off the wall and the bar cupboard door was ready to fall off when..."
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"Our unit is in need of total remodel. It is scheduled for that and the resort general manager told us this..."
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"I could hear furniture being moved at night,upstairs. and water was coming down the air conditioning vent..."
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"Rooms near the beach are lovely"
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