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Sandos Playacar Beach Resort

CancelonUS$ 312*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Sandos Playacar Beach Resort
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12,252 Reviews from our TripAdvisor Community

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There are newer reviews for Sandos Playacar Beach Resort
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Showing 6,461: English reviews
Poole, United Kingdom
Reviewed 6 days ago NEW

me my wife and 3 kids stayed at the sister hotel the sandos caracol for 2 weeks, but visited here 3 times during our stay, it was great that our wristbands allowed us to still use the all inclusive features here. the beach here is beautiful! ours at the sandos caracol was very rocky so we visited mainly just for...

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Helpful?
3Thank dangates55
Web_Sandos, Director General at Sandos Playacar Beach Resort, responded to this review

Dear guest, We would like to thank you for taking the time to post a review about your day pass visits to Sandos Playacar Beach Resort. It is great to read that you and your family enjoyed our beautiful beach and the service of our staff, especially of Asuncion. We hope to have the opportunity to welcome you for your...

Reviewed 1 week ago NEWvia mobile

I don't like to write negative reviews BUT I think I need to ...I always stay at iberostar resorts and decided to give another resort a try..I truly thought they were all basically the same boy was I wrong...I'm thinking maybe it was because half the place is timeshare? Didn't meet one friendly bartender so strange to me...the shows wow...

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Helpful?
4Thank ALISON M
Sandos_Playacar, Director General at Sandos Playacar Beach Resort, responded to this review

Dear guest, We are sorry to see that you left our hotel with such a poor and wrong impression regarding our hotel services and staff. I must admit that I am surprised about your mention of our hotel being by the most part a time share hotel suggesting that most areas are of exclusive used of the vacation club members,...

Rotterdam, The Netherlands
Reviewed 1 week ago

This All Inclusive Hotel is located in Playacar area right in front of the beach. Pools are pretty big in different areas. They offer shows during the day at the beach and also at the main Theater by night where Showtimes were really nice. Restaurants a la Carte were all of them decent besides the Italian one where the quality...

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Helpful?
Thank Agusparty
Web_Sandos, Director General at Sandos Playacar Beach Resort, responded to this review

Dear guest, Thank you for choosing Sandos Playacar Beach Resort as your holiday destination and for taking the time to share this review regarding your stay. It is great to read that you enjoyed our beach, the different pools, the nightly shows and the room we assigned you. We appreciate your observation regarding our internal transportation; regarding this matter I...

Reviewed 1 week ago via mobile

It's an ok resort. As soon as you walk in hotel staff tries to sell you upgrades constantly be prepared. At the time of check in they give you a wrist band, depending on the color you have access to certain venues on and places on the beach. To sell you the upgrade they set you up on a guided...

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Helpful?
1Thank Joanna M
Sandos_Playacar, Director General at Sandos Playacar Beach Resort, responded to this review

Dear guest, While extending you a warm regard, I would like to thank you for the time you have devoted to compiling the attached review regarding your recent stay at Sandos Playacar Beach Resort with readers of this social media outlet. I am glad to see that by the most part, you had a pleasant stay with us regardless the...

Reviewed 1 week ago

The Sandos Playa Car resort has undergone restaurant upgrades new decor and what we found to be an upgrade in the quality of the food, the mexican restaurant was our favorite, no more having to book in advance either. The customer service was amazing your every need is met. The rooms are very clean and having a fully stock refrigerator,...

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Helpful?
1Thank Leslie C
Sandos_Playacar, Director General at Sandos Playacar Beach Resort, responded to this review

Dear guest, While extending you a warm regard, I would like to thank you for your selection of our property and for sharing your your comments regardint your current stay at Sandos Playacar Beach Resort with us and readers of this social media outlet. We are so glad to see tha for this, your visit number 7, you had a...

Worcester, Massachusetts
Reviewed 1 week ago

I chose to have my wedding (29 guests total) at this resort because I love the beach in Playa and the reviews for weddings were great. I was not disappointed. WEDDING: I worked with Marisol and she was wonderful; very calm and took care of all the details so I didn't have to worry about a thing. Beach ceremony was...

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Helpful?
2Thank masspedirn
Web_Sandos, Director General at Sandos Playacar Beach Resort, responded to this review

Dear guest, On behalf of the entire team of Sandos Playacar Beach Resort, I would like to thank you for your choosing us as your wedding destination and for taking the time to write a detailed review regarding your wedding and honeymoon with us. It is great to read that you appreciated the waiting service at your wedding reception, the...

Denver, Colorado
Reviewed 1 week ago

We had 64 adults and children accompany us to our destination wedding at Sandos Playacar. This was our second time at Sandos so we have become quite familiar with the resort. Overall, we were very pleased with our event. The Resort- the check in process is not the quickest, but the staff is generally very friendly and will do whatever...

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Helpful?
2Thank zsturm1
Web_Sandos, Director General at Sandos Playacar Beach Resort, responded to this review

Dear guest, While extending you a warm regard, I would like to thank you for choosing Sandos Playacar Beach Resort for such an important event in your life, your wedding. We really appreciate the time you took to post a detailed review of your stay, highlighting the excellent service provided by all the staff members. It is always rewarding for...

Reviewed 1 week ago

This is our second time at this amazing and beautiful resort!! Reception: The staff working at the reception desk are so helpful and they make the check in process smooth and effortless. They have the biggest smiles on their faces, as if welcoming home family and long lost friends! Room: Our room was on the ground floor, jungle view. It...

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Helpful?
3Thank Sue S
Web_Sandos, Director General at Sandos Playacar Beach Resort, responded to this review

Dear guest, First of all, I would like to thank you for choosing once again Sandos Playacar Beach Resort as your holiday destination and for taking the time to write a detailed review regarding your experience. It is always gratifying to know that our guests left with such a good impression of our services and facilities. Thank you for highlighting...

Calgary
Reviewed 1 week ago

The first thing happen, we get our luggage at room an hour later..next, the room we got is pretty bad, AC does not work properly, short of power outlet ( need to unplugged freeze if you wanna run coffee maker/ or u plugged tv, if you wanna run water fountain)...i have 2 years old with me, asked for a king...

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Helpful?
6Thank raqibur r
Sandos_Playacar, Director General at Sandos Playacar Beach Resort, responded to this review

Dear guest, While extending you a warm regard, I would like to thank you for your selection of our property and for sharing your your comments regardint your current stay at Sandos Playacar Beach Resort with us and readers of this social media outlet. I am deeply sorry to read of the incosistencies you highight regarding the room we assigned...

Calgary, Canada
Reviewed 1 week ago

We loved the entertainment and bartenders at the adult only pool. The beach is always clean. there is lots of different choices for food. During the day they have barbeques at the pool and the beach has a food shack. Victoria and Velencio were great fun and had different games to do a the adult pool every day

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Helpful?
Thank frankcO3820KB
Web_Sandos, Director General at Sandos Playacar Beach Resort, responded to this review

Dear guest, On behalf of the entire team of Sandos Playacar Beach Resort, I would like to thank you choosing our hotel to spend your recent vacations. It is satisfying to read that you had a great time during your stay and we are really happy to know that you enjoyed the beach, our food offerings, the entertainment activities and...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Breakfast included
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Babysitting
  • Airport Transportation
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Sandos Playacar Beach Resort & Spa is an all-Inclusive hotel in Playa del Carmen with both family and adult sections. We are ideally located on a magnificent white sandy beach in the gated community of Playacar, within walking distance to downtown Playa and Fifth Avenue. Sandos Playacar Beach Resort & Spa is located only forty-five minutes from the Cancun International Airport, and the pier serving ferries to Cozumel is a short distance from our property.Playacar is a private, master-planned community situated on the southern edge of downtown Playa del Carmen. Guests at Sandos Playacar Beach Resort & Spa enjoy this exclusive community’s impressive infrastructure, including an 18-hole golf course designed by Robert Von Hagge, the Xaman-Ha Aviary, pristine biking paths, and Mayan ruins, accessible to the public for hiking.Riviera Maya is a protected region where many remaining artifacts from the fascinating Mayan civilization can be found. Surrounded by Mayan archeological zones, such as those at Tulum, Coba, and Chicen-Itza, this Playa del Carmen hotel successfully preserves a strong sense of Mayan culture onsite, adding an authentic feel and flavor to the vacation experience in Playacar. ... more   less 

Additional Information about Sandos Playacar Beach Resort

Address: Paseo Xaman-Ha | Manzana 1, Lote 1 Fracc.Playacar, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: ₹ 12,605 - ₹ 25,469 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sandos Playacar Beach Resort 4*
Number of rooms: 819
Reservation Options:
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Also Known As:
Sandos Playacar Beach Hotel
Hotel Sandos Playacar Beach
Beach Playacar Resort Sandos
Sandos Playacar Resort
Sandos Playa Del Carmen
Gala Resort Playacar
Sandos Gala Playacar
Sandos Playacar Mexico
Sandos Resort
Playacar Sandos
Hotel Style:
#35 Family Hotel in Playa del Carmen
#35 Top resorts Hotel in Playa del Carmen
#42 Luxury Hotel in Playa del Carmen
#43 Spa Hotel in Playa del Carmen
#46 On the Beach Hotel in Playa del Carmen
#53 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Sandos Playacar Beach Resort staff and other travellers.
1,438 questions
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Questions? Get answers from Sandos Playacar Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beach front rooms have a nice breeze for when your air conditioning is not working properly and the views are spectacular.”
Joevinny, 22 May 2017 | Read review
“We have stayed here 4 times and every time we have had a lovely room, quiet, clean and the beds and pillows are pure luxury.”
574lorrained, 20 May 2017 | Read review
“We always choose the adult section junior suite, a little further to walk to the beach but with all the eating one does the walk is needed.”
231lesliec, 15 May 2017 | Read review
“adult only section has nicer rooms but furthest from beach;great restaurants in that area”
masspedirn, 15 May 2017 | Read review
“Haciendas and adults only are brand new/nicest rooms.”
zsturm1, 14 May 2017 | Read review
5 of 5
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US$ 312* /night
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Prices are for 1 room, 2 adults
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