We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Sandos Playacar Beach Resort

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Sandos Playacar Beach Resort
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

11,956 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 6,331: English reviews
Start your review of Sandos Playacar Beach Resort
 Click to rate
Plano, Texas
Reviewed yesterday NEW

This place is Great, we stayed there for a week. Great experience with an all inclusive. Will come back soon. Food is great, all you can eat, if you get upgraded you get even free unlimited Drinks. can't beat that.

 Report
Helpful?
Thank Patrick H
Reviewed 2 days ago NEW

My husband and I stayed at Sandos Playacar for four nights. The resort is kind of old but well maintained. They didn't have any room available in adults only section so we had to stay at the family section. The beach was the best part, entertainment was awesome, and the food was great. They have several a la cart restaurants...

 Report
Helpful?
2Thank Niloo A
Minnesota City, Minnesota
Reviewed 2 days ago NEWvia mobile

We recently spent 10 days on the resort and had a great vacation. The beach was excellent as well as the bars and restaurants. We would recommend this resort to all of our family and friends. Also we would like to thank David and Jocelyn for the excellent service in the royal elite pool and beach area.

 Report
Helpful?
1Thank Elijah P
Charleston, South Carolina
Reviewed 2 days ago NEWvia mobile

This visit was a promotional tour as well as a Honeymoon trip. Checked into hotel and let them know we were honeymooning there. Room did not have power. Had to call front desk. Used the jacuzzi tub (shot water all over room - cleaned it up) then took forever to drain. Next morning took a shower (which had a clogged...

 Report
Helpful?
2Thank Samijo425
Reviewed 2 days ago NEWvia mobile

Want to start off by saying the staff here is excellent. They do everything in there power to make your stay the best. The food getting alot of bad reviews on here and I find those to not be true. The food here is top notch, and the buffet was better then any I've been to in the US. We...

 Report
Helpful?
Thank Richard S
Temecula, CA
Reviewed 3 days ago NEWvia mobile

We are currently here at this resort in the adults only section. The room is nice, and clean. It actually appears that it was recently renovated considering it smells like paint, I found a ruler at the sink and the clips that hold up curtains are in the drawer next to her bed. We had no remote control, and I...

 Report
Helpful?
1Thank jvhawaii
Sandos_Playacar, Director General at Sandos Playacar Beach Resort, responded to this review

Dear guest, We are sorry to see that you have mixed feelings regarding your current stay with us at Sandos Playacar Beach Resort. I would kindly ask you to approach our front desk in to review with our staff, if we can move you to a closer room. If is possible you can write to me to the mail address...

Ottawa, Canada
Reviewed 3 days ago NEW

Many reasons why i liked this resort. It was my wife,s and i second trip back to Sandos. The staff are excellent, not to mention a few people Paulina from the buffet, and some other great servers at the buffet. Spent most of our time at the adult pool, well worth the extra money to have the select service. All...

 Report
Helpful?
1Thank Kevin W
Sandos_Playacar, Director General at Sandos Playacar Beach Resort, responded to this review

Dear guest, While extending you a warm regard, I would like to deeply and sincerely thank you for sharing your views and comments with readers of this internet site regarding your recent stay with us at Sandos Playacar Beach Resort. We are very happy to know that you enjoyed our services, the attention from our members and the overall facilities....

Reviewed 4 days ago NEW

We chose to stay at what they call the Beach Resort, which consisted of the adults only section. For a couples retreat I would definitely recommend the adults only section as there are many perks. It consists of an adults only pool with a swim up bar, two bars exclusively for adults only members, and your own section at the...

 Report
Helpful?
3Thank salmon525
Sandos_Playacar, Director General at Sandos Playacar Beach Resort, responded to this review

Dear guest, While extending you a warm regard, I would like to deeply and sincerely thank you for sharing your views and comments regarding you recent stay at Sandos Playacar Beach Resort. We are very happy to see that you had a fabulous stay with us at Sandos Playacar, especially due to attention from our members. We take you observations...

Reviewed 4 days ago NEWvia mobile

My boyfriend and I (30,27) just got back from a week long vacation at Sandos Playacar. It was our first time in Mexico and we loved every minute of it! The resort was beautiful, well maintained and very lush - palm trees, flowers, trees of all types everywhere. We stayed in the adults only area which although was a bit...

 Report
Helpful?
1Thank Catherine C
Sandos_Playacar, Director General at Sandos Playacar Beach Resort, responded to this review

Dear guest, While extending you a warm regard, I would like to deeply and sincerely thank you for sharing your views and comments regarding you recent stay at Sandos Playacar Beach Resort. We are very happy to see that you had a fabulous stay with us at Sandos Playacar, especially due to attention from our members. You can rest assured...

Pomona, California
Reviewed 4 days ago NEW

My husband and I along with our boys, 10 and 13 visited Sandos Playacar last week for 5 nights, 3-12 to 3-17. I had read several reviews and spent hours researching hotels and decided that this hotel would suit my families needs well. We arrived and check in was a breeze, although we didn't get a room in the family...

 Report
Helpful?
1Thank raquel d
Sandos_Playacar, Director General at Sandos Playacar Beach Resort, responded to this review

Dear guest, I extend you on behalf of all our members a warm regard, while thanking you deeply for the time you have invested to compile the review attached regarding your recent stay at Sandos Playacar Beach Resort. I am very sorry to read of the wrong impression you seem to have left our hotel with as a result of...

12,380 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (11940)
Viewed
Pool/Beach Area (3125)
Viewed
Hotel & Grounds (1959)
Viewed
Room/Suite (1158)
Viewed
View from Room (337)
Viewed
Dining (797)
Viewed
Business Centre/Function Rooms (132)
Viewed
Family/Play Areas (381)
Viewed
Bathroom (203)
Viewed
4:20
Videos (11)
Viewed
Other (3837)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (392)
Viewed
Amenities (67)
Viewed
Beach (19)
Viewed
Hacienda Junior Suite (PRE-RENOVATION) (61)
Viewed
Pool (42)
Viewed
Dining (24)
Viewed
Riviera Junior Suite (64)
Viewed
Standard Room (40)
Viewed
The Hotel (75)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (48)
Viewed
Other (48)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Playa del Carmen hotels
8.0 km away
The Royal Haciendas All Suites Resort & Spa
The Royal Haciendas All Suites R...
#43 of 212 in Playa del Carmen
3,270 reviews
8.8 km away
Sandos Caracol Eco Resort
Sandos Caracol Eco Resort
#70 of 212 in Playa del Carmen
12,015 reviews
0.2 km away
Iberostar Quetzal Playacar
Iberostar Quetzal Playacar
#44 of 212 in Playa del Carmen
4,438 reviews
Show Prices
Show Prices
Show Prices
1.4 km away
The Reef Playacar
The Reef Playacar
#92 of 212 in Playa del Carmen
4,268 reviews
0.1 km away
Iberostar Tucan Hotel
Iberostar Tucan Hotel
#39 of 212 in Playa del Carmen
6,274 reviews
3.9 km away
Gran Porto Resort
Gran Porto Resort
#29 of 212 in Playa del Carmen
9,376 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Sandos Playacar Beach Resort & Spa is an all-Inclusive hotel in Playa del Carmen with both family and adult sections. We are ideally located on a magnificent white sandy beach in the gated community of Playacar, within walking distance to downtown Playa and Fifth Avenue. Sandos Playacar Beach Resort & Spa is located only forty-five minutes from the Cancun International Airport, and the pier serving ferries to Cozumel is a short distance from our property.Playacar is a private, master-planned community situated on the southern edge of downtown Playa del Carmen. Guests at Sandos Playacar Beach Resort & Spa enjoy this exclusive community’s impressive infrastructure, including an 18-hole golf course designed by Robert Von Hagge, the Xaman-Ha Aviary, pristine biking paths, and Mayan ruins, accessible to the public for hiking.Riviera Maya is a protected region where many remaining artifacts from the fascinating Mayan civilization can be found. Surrounded by Mayan archeological zones, such as those at Tulum, Coba, and Chicen-Itza, this Playa del Carmen hotel successfully preserves a strong sense of Mayan culture onsite, adding an authentic feel and flavor to the vacation experience in Playacar. ... more   less 

Additional Information about Sandos Playacar Beach Resort

Address: Paseo Xaman-Ha | Manzana 1, Lote 1 Fracc.Playacar, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: ₹ 12,829 - ₹ 26,967 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sandos Playacar Beach Resort 4*
Number of rooms: 819
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com, Despegar.com, Travelocity and Expedia so you can book your Sandos Playacar Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sandos Playacar Beach Hotel
Hotel Sandos Playacar Beach
Beach Playacar Resort Sandos
Sandos Playacar Resort
Sandos Playa Del Carmen
Gala Resort Playacar
Sandos Gala Playacar
Sandos Playacar Mexico
Sandos Resort
Playacar Sandos
Hotel Style:
#33 Top resorts Hotel in Playa del Carmen
#35 Family Hotel in Playa del Carmen
#42 Luxury Hotel in Playa del Carmen
#43 Spa Hotel in Playa del Carmen
#44 On the Beach Hotel in Playa del Carmen
#53 Romantic Hotel in Playa del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sandos Playacar Beach Resort staff and other travellers.
1,358 questions
Ask a question

See all questions (1358)

Questions? Get answers from Sandos Playacar Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor or a corner room.”
 of 5 bubbles kevinw22, 24 Mar 2017 | Read review
“Adults Only”
 of 5 bubbles salmon525, 23 Mar 2017 | Read review
“"Long walk to main areas from Riviera section"”
 of 5 bubbles raqueld922, 23 Mar 2017 | Read review
“Basic family rooms near main pool very very convenient. Upgrade not necessary”
 of 5 bubbles 316rickf, 20 Mar 2017 | Read review
“Family section”
 of 5 bubbles dawng506, 19 Mar 2017 | Read review
5 of 5