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    Royal Hideaway Playacar

    Lote Hotelero No. 6 Fracc., Playa del Carmen 77710, Mexico
    011 34 965 02 07 71
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    4/12/2017 5/12/2017
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    US$ 553
    US$ 536
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    Traveller (4051)
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    Overview
    • Excellent75%
    • Very good17%
    • Average5%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “las ventanas” (398 reviews)
    “the grill” (575 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    4.5 Star Hotel
    All hotel details
    Offers from Royal Hideaway Playacar
    Special Offer: Black Friday 10% discount
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    Rooms
    4 Dec5 Dec
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    1 room, 2 adults, 0 children
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    Reviews (4,428)
    There are newer reviews for Royal Hideaway Playacar
    See the most recent reviews
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    1,651 - 1,655 of 3,811 reviews

    Reviewed 25 October 2014

    I stayed here from Oct 15th to the 21st. The hotel is nice in that the grounds are beautiful, it is adults only and most of the staff was extremely cordial and friendly. However, the rooms desperately need updating - I know that in beach...More

    2  Thank Jessica G
    Response from Royal H, Director de Relaciones con Clientes at Royal Hideaway PlayacarResponded 28 October 2014

    Dear Jessica G, Thank you for sharing a detailed review about your recent stay with us at Royal Hideaway Playacar. We are deeply sorry for the inconveniences you encountered during your stay with us. Your review and opinion is very important for us; we take...More

    Reviewed 23 October 2014

    Ok, I have slightly mixed feelings on this place. We went here on our honeymoon. We'd never been to an all inclusive but according to our travel agent the food was "amazing" with different restaurants as opposed to buffet style and it's tops for this...More

    6  Thank LaurynReviews
    Response from Royal H, Director de Relaciones con Clientes at Royal Hideaway PlayacarResponded 23 October 2014

    Dear Lauryn Reviews: Thank you for taking the time to provide details of your recent stay at Royal Hideaway Playacar. Your opinion is very important for us and I am sure all your positive comments are going to be very well received by other Trip...More

    Reviewed 22 October 2014

    My wife and I decided to get married at this resort and we were accompanied by 25 of closest family and friends. We had the best week of our lives. The resort is incredible but the service is irreplaceable. The wedding planner Karina went above...More

    1  Thank Tyler N
    Response from Royal H, Director de Relaciones con Clientes at Royal Hideaway PlayacarResponded 23 October 2014

    Dear Tyler N, On behalf of all the Royal Hideaway staff I want to thank you for choosing us to celebrate such a special occasion in your lives; your marriage. Your valuable review provided with your warm and motivating words are very much appreciated. Our...More

    Reviewed 21 October 2014

    We stayed at the Royal Hideaway for 4 nights in October. This was your standard small all-inclusive resort. It is definitely a four-star property - very beautiful and good service but not luxurious along the lines of a Four Seasons, St. Regis, etc. For those...More

    1  Thank PhillyCali
    Response from Royal H, Director de Relaciones con Clientes at Royal Hideaway PlayacarResponded 22 October 2014

    Dear PhillyCali: Thank you for choosing Royal Hideaway Playacar for your visit to the Riviera Maya and for taking the time to provide such a detailed review about your stay at our resort. We are glad to read that you enjoyed the friendly, attentive and...More

    Reviewed 21 October 2014

    We just wanted to thank everyone at the Royal Hideaway its was Our 2nd time at this hotel and it gets better every time! Already missing Fannys Hendricks & tonics and our Mudslides at the pool! The food is delicious and the staff can't do...More

    2  Thank Doughboy90
    Response from Royal H, Director de Relaciones con Clientes at Royal Hideaway PlayacarResponded 22 October 2014

    Dear Doughboy90: Thank you for your nice and objective review about your recent stay with us at Royal Hideaway Playacar. Your comments are very much appreciated and will be shared with the staff; we always give our best to make of your stay a pleasing...More

    Hotel Riu Palace Riviera Maya
    5,611 reviews
    #46 of 212 hotels in Playa del Carmen
    0.4 km
     
    Hotel Riu Palace Mexico
    5,695 reviews
    #29 of 212 hotels in Playa del Carmen
    0.5 km
     
    Sandos Playacar Beach Resort
    13,188 reviews
    #61 of 212 hotels in Playa del Carmen
    1.0 km
     
    Hotel Riu Playacar
    5,126 reviews
    #53 of 212 hotels in Playa del Carmen
    0.1 km
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Beachfront
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$ 368 - US$ 716 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #12 Romantic Hotel in Playa del Carmen
    • #13 Green Hotel in Playa del Carmen
    • #18 Family Hotel in Playa del Carmen
    • #18 Top resorts Hotel in Playa del Carmen
    • #23 Spa Hotel in Playa del Carmen
    • #26 On the Beach Hotel in Playa del Carmen
    • #27 Luxury Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 201
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Orbitz, Barcelo, Booking.com, Travelocity, Priceline, Hotwire, HotelsforEveryone, getaroom.com, Cheap Tickets, Cancelon and TripOnline SA so you can book your Royal Hideaway Playacar reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Royal Hideaway Playacar & Occidental Hotel Playa Del Carmen ,
    • Royal Hideaway Playacar And Occidental Resorts ,
    • Royal Hideaway Playa Del Carmen ,
    • Royal Hideaway Mexico ,
    • Occidental Royal Hideaway ,
    • Royal Hideaway Playacar Riviera Maya/Playa Del Carmen
    Add Photo Photos
    Traveller (4051)
    Pool & Beach (1068)
    Dining (615)
    Room & Suite (450)
    Hotel & Grounds (2051)
    Bathroom (48)
    Family and Play Areas (20)
    Business Centre & Event Rooms (13)
    Nearby
    Hotel Riu Playacar
    5,126 reviews
    .13 km away
     
    Hotel Riu Palace Riviera Maya
    5,611 reviews
    .40 km away
     
    Hotel Riu Palace Mexico
    5,695 reviews
    .46 km away
     
    Sandos Playacar Beach Resort
    13,188 reviews
    .96 km away
     
    Nearby Restaurants
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    L'Atelier
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    1.23 km away
    Dona Aurelia sabores Mexicanos
    110 reviews
    1.22 km away
    Nearby Attractions
    Mexico Waterjets
    226 reviews
    1.25 km away
    Plaza Playacar
    458 reviews
    .40 km away
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    72 reviews
    1.30 km away
    Ask a question
    Questions & Answers
    cydhallett
    24 November 2017|
    Answer
    Response from 1diva | Reviewed this property |
    Absolutely not, and we have been here 63 times.
    0
    Votes
    neerbasch
    22 November 2017|
    Answer
    Response from 1diva | Reviewed this property |
    There are saunas located in both the men's and women's spa area.
    0
    Votes
    Room Tips
    "very quiet, stayed at villa 23"
    Read review
    "Ask for 3rd floor room for a vaulted ceiling. Upgrade to junior suite for bigger balcony."
    Read review
    "a second or third floor room is brighter and quieter. Building 3 is close to the beach and pools but not far..."
    Read review
    "We stayed at villa Bobtum, on the 2nd floor, rooms were quiet."
    Read review
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