We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Royal Hideaway Playacar

Travellers' Choice award winner
GreenLeadersGold level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Royal Hideaway Playacar
View Map
{"widget":{"name":"ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

3,785 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 3,307: English reviews
Start your review of Royal Hideaway Playacar
 Click to rate
Fox Point, WI
Reviewed 2 days ago NEW

These last two annual stays have been under the Barcelo flag. I thought since it was our 4th time we might have some clout as to room location and dinner reservations. This was not the case and did not matter at all, though. The dinner reservation model actually causes stress and could be improved. The first few nights it seems...

 Report
Helpful?
1Thank Getawayfans
Edmonton, Canada
Reviewed 2 days ago NEW

My husband and I recently decided to try a new resort in the Riviera Mayan. We usually travel to our favorite resort near Tulum but thought this time we would stay in Playa del Carmen. Our travel agent recommended the Royal Hideaway and we weren't disappointed with the decision at all! The resort was beautiful and the service was superior....

 Report
Helpful?
1Thank debi9757
Broomfield, Colorado
Reviewed 2 days ago NEW

This is a wonderful place. Ignore the negative reviews. The grounds are just wonderful. The staff is great. My wife and I thought that the restaurants were just great. The rooms were very clean and spacious.

 Report
Helpful?
Thank Chickory1
Montreal, Canada
Reviewed 3 days ago NEW

We decided to treat ourselves by going to the Royal Hideaway Playacar and enjoyed every minute of it! From the moment we arrived at the airport to the moment we left, the staff made us feel special. A private van brought us to the hotel were we were greeted with sparkling wine and a more than welcome warm towel. No...

 Report
Helpful?
1Thank Sakina B
Denver
Reviewed 3 days ago NEW

Stayed 9 days starting Super bowl Sunday. Check in was smooth, and our room was ready. The resort is on the small side which made for a nice relaxing time. There are no elevators and some of the villas are 3 story. The pool staff were amazing! Ceaser, John & David went over and above to make us feel at...

 Report
Helpful?
1Thank tommS1543RA
Tallahassee, FL
Reviewed 3 days ago NEW

I've waited a bit before writing this review, as I wanted to trip to settle in. There were definite positives and negatives about the Royal Hideaway. The hotel was mostly finished with their remodeling, but they were experiencing issues with some of them (like the ceiling in our bathroom leaking from a clogged AC drain line, which they addressed immediately....

 Report
Helpful?
2Thank Tallahassee-Bob
Toronto, Canada
Reviewed 4 days ago NEWvia mobile

We visited the Royal Hideaway the first full week of February, arriving Super-bowl Sunday. Check in was smooth and lovely and our room was ready upon arrival (we arrived at 3pm). The resort is on the smaller side, so walking from the entrance to the beach is rather short. We were placed in a room closest to the beach as...

 Report
Helpful?
1Thank MCLovestotravel
St. Louis, Mo
Reviewed 5 days ago NEW

We stayed at the Royal Hideaway for a week (Feb 5) with 3 other couples. This resort is really beautiful, the grounds, pools, and beach are fabulous. We had a wonderful time and enjoyed our stay, it was a great fit for us. The resort has a relaxing atmosphere but it was never boring. We met lots of lovely people...

 Report
Helpful?
1Thank trvlover_9
Michigan
Reviewed 6 days ago NEW

My wife and I are experienced travelers to the Caribbean. In addition to several cruises, we have stayed on Cozumel (Presidente Inter-Continental), in Playa Del Carmen (3 times at "The Royal") and in the Dominican Republic (Iberostar Grand Hotel Bravaro). We always include TripAdviser reviews in our vacation decision, so it is our turn to contribute. ARRIVAL/DEPARTURE: After a 75...

 Report
Helpful?
4Thank MichiganVisitor
Reviewed 6 days ago NEW

My girlfriend and I just returned from an amazing 5-night stay at the R.H. Playacar. From the moment we got there with the champagne reception to the day we left, everything was 5 star treatment. Our villa's personal concierge (each villa has one) Johanna was fantastic and made our stay as pleasant and easy as possible, including arranging a special...

 Report
Helpful?
Thank Steve V

3,916 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (3690)
Viewed
Pool/Beach Area (953)
Viewed
Room/Suite (295)
Viewed
Hotel & Grounds (646)
Viewed
View from Room (97)
Viewed
Bathroom (42)
Viewed
Dining (508)
Viewed
Family/Play Areas (17)
Viewed
Business Centre/Function Rooms (8)
Viewed
0:51
Videos (12)
Viewed
Other (1112)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (138)
Viewed
Amenities (13)
Viewed
Beach (5)
Viewed
Infinity Pool (1)
Viewed
Luxury Room (27)
Viewed
Pool (8)
Viewed
Dining (35)
Viewed
The Hotel (49)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (88)
Viewed
View from Room (3)
Viewed
Hotel & Grounds (15)
Viewed
Room/Suite (11)
Viewed
Family/Play Areas (1)
Viewed
Pool/Beach Area (7)
Viewed
Dining (26)
Viewed
Business Centre/Function Rooms (11)
Viewed
Other (14)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Playa del Carmen hotels
9.0 km away
Platinum Yucatan Princess All Suites & Spa Resort
Platinum Yucatan Princess All Su...
#56 of 213 in Playa del Carmen
4,491 reviews
11.8 km away
Blue Diamond Luxury Boutique Hotel
Blue Diamond Luxury Boutique Hot...
#46 of 213 in Playa del Carmen
1,274 reviews
4.2 km away
Paradisus Playa del Carmen La Perla
Paradisus Playa del Carmen La Pe...
#18 of 213 in Playa del Carmen
7,729 reviews
Show Prices
Show Prices
Show Prices
12.4 km away
Secrets Capri Riviera Cancun
Secrets Capri Riviera Cancun
#33 of 213 in Playa del Carmen
8,831 reviews
1.8 km away
Playacar Palace
Playacar Palace
#17 of 213 in Playa del Carmen
4,041 reviews
4.3 km away
The Reef Coco Beach
The Reef Coco Beach
#102 of 213 in Playa del Carmen
3,385 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Award winning luxury all inclusive resort set along the beautiful beaches of Playa del Carmen, Mexico. Ideal setting in a serene environment for complete rest and relaxation. Adults only. Member of The Leading Hotels of the World. 2008 winner of the coveted AAA 5 Diamond Award. 11 villas with private concierge are spread throughout the property's immaculate grounds. Six gourmet restaurants serve delicasies in menu-style dining. A full service spa offers the ultimate in papmering and body treatments. Personalzied service and attention to detail set this resort a world apart. ... more   less 

Additional Information about Royal Hideaway Playacar

Address: Lote Hotelero No. 6 Fracc., Playa del Carmen 77710, Mexico (Formerly Royal Hideaway Playacar & Occidental Resorts)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: ₹ 22,611 - ₹ 47,772 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Royal Hideaway Playacar 4.5*
Number of rooms: 201
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Barcelo, Hotels.com, Travelocity, Cheap Tickets and Jetsetter so you can book your Royal Hideaway Playacar reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Royal Hideaway Playacar & Occidental Hotel Playa Del Carmen
Royal Hideaway Playacar And Occidental Resorts
Royal Hideaway Playa Del Carmen
Royal Hideaway Mexico
Occidental Royal Hideaway
Royal Hideaway Playacar Riviera Maya/Playa Del Carmen
Hotel Style:
#12 Romantic Hotel in Playa del Carmen
#13 Business Hotel in Playa del Carmen
#14 Top resorts Hotel in Playa del Carmen
#18 Family Hotel in Playa del Carmen
#18 Spa Hotel in Playa del Carmen
#20 On the Beach Hotel in Playa del Carmen
#20 Luxury Hotel in Playa del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Royal Hideaway Playacar staff and other travellers.
441 questions
Ask a question

See all questions (441)

Questions? Get answers from Royal Hideaway Playacar staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take the middle set of buildings number 23, 26, or 27.”
 of 5 bubbles Getawayfans, 20 Feb 2017 | Read review
“A villa close to the pool with ocean view is a great people watching spot!”
 of 5 bubbles debi9757, 20 Feb 2017 | Read review
“very small resort so all the rooms are fairly close the the beach”
 of 5 bubbles tommS1543RA, 19 Feb 2017 | Read review
“The property is long so if the pool and beach are priorities, try to get a villa closer to those areas.”
 of 5 bubbles stevev404, 16 Feb 2017 | Read review
“If you go for a afternoon nap stay away from the pool. 4 pm entertainment at the pool”
 of 5 bubbles pleasantrun81, 9 Feb 2017 | Read review
5 of 5