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First the good stuff. Our shower worked better than any other hotel we have had the last two weeks in Mexico. Also the room is appointed so that you can cook, but that is of no interest to us. Breakfast is quite adequate.
Stayed here for 3 nights traveling through Playa Del Carmen. Rooms are okay, but decoration is old and there is NO view! Breakfast is okay. Service varies depending on who is at the font desk. Some of the staff in the front desk don't understand...More
I'm currently at the hotel the morning of checkout. Check in was quick and easy. I asked to see the room before paying. It was the same room they had me down for as I saw it on their register. The room was huge, clean,...More
ive been travelling trough all central america as a tour conductor and i can totally say that i ve never been treated in such a horrible way as a guest, and i have never been so powerless of seeing my passengers suffer their stay and...More
Stayed here as part of a group, so can't comment on value
- Large Room
- Location was ok, 5 mins walk to beach/pedestrian zone
- Great pool in courtyard
- no safe in rooms/reception (reception kept our passports in an...More
Response from ktrtontour | Reviewed this property |
Hi, we flew into Cancun but booked the your group transfer. this was pretty easy. there were lots of cabs around so you could do this but if you are on your own and your tour company offers a transfer might be worth the... More
Hi, we flew into Cancun but booked the your group transfer. this was pretty easy. there were lots of cabs around so you could do this but if you are on your own and your tour company offers a transfer might be worth the extra money. ours was with intrepid. someone else on our tour booked a transfer with Sta travel and that didn't arrive.
Hope this helps, have fun!
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"always make sure the room you book includes AC, they have some that only have a fan"