This was our 3rd trip to Hacienda del Secreto and it was awesome. the service was exceptional. the staff very courteous and friendly and helpful. the beach is beautiful, the house was spacious and the food was delicious. i would recommend a stay at this private villa over any all inclusive resort in Cancun or Playa del Carmen.
We travel a lot and are not easily wowed! All we can say is WOW, WOW, WOW! The place is beautiful, an unspoilt charming beach which we pretty much had to ourselves! The staff could not have done more, in fact we left a few things behind by mistake but they quickly dealt with it and we managed to grab them before we left! The food was great, burgers were fab! The owner Doy was great and arranged an in room Massage for us which was reasonable and superb! HDS we will be back, again and again and again! Love this little slice of calm!
We were fortunate enough to stay in Casa del Secreto August 14-21. There were 12 of us total in the home. We were in constant contact with Oscar who made sure that our every question or need was answered and accommodated very quickly. No detail was left unattended. We met Doy Cooper, the owner on our 3rd day there, and she made every attempt to make us feel welcomed and special. She organized a bonfire for all of the guests one evening that was fantastic, especially for the kids. It was nice to meet the others who were staying close close by. That evening, we also got the special treat of returning a baby turtle to the ocean that they had rescued and rehydrated a few days before. If that wasn't amazing enough, that same night a mama turtle came up on the beach to nest and lay her eggs. We watched every minute of it. Our home was spacious, comfortable and beautiful. The beach, just steps from our door was quiet and beautiful The staff cleaned any seaweed daily. The meals we ordered were absolutely perfect and an elegant and relaxing end to long days. Not a complaint from any of us. One more thing I should add but in no way want it to be the headline of this review is that we were there during Hurricane Grace. (Category One) EVERY precaution was taken for our safety from boarding up all the windows to providing towels, etc to block any water that might have come in. They provided flashlights and candles in the event we lost power and had meetings with us to let us know what to expect. We had a walkie talkie so we could be in constant communication if necessary. Sadly, our Villa sustained some damage and the power was out so we did leave to a hotel for our last few days, but they did offer us another home before we made that decision. Unfortunately It just wasn't feasible for our group (ages 1-56) We have already told many of our friends that they need to go there with their families. Thank you, Doy for creating this wonderful alternative to the typical Air B and B and status quo hotels. We consider ourselves #haciendians !…
Celebrated 50th with family/friends. Absolutely beautiful, Villa and landscaping breathtaking.The owner/staff went above and beyond taking care of us and made us feel so special. Love and blessing to them.
Awesome trip. This was our 2nd time visiting HDS and it was awesome as usual. This time we took the kids (7/10/13). They loved it. Oscar is top notch and set up extra activities for us. The food is one of the best parts. We will be back In Jan 2022!!!