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Playa del Secreto, Lote 23 Carr. 307, KM 311 Municipio Solidaridad, Playa del Carmen 77710 Mexico
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Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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A note from Hacienda del Secreto
Updated 28/05/20

About

#2 of 298 B&Bs / Inns in Playa del Carmen
Location
Cleanliness
Service
Value
Hacienda del Secreto is a complex of 5 beachfront villas, each with their own private infinity swimming pool overlooking the beautiful Caribbean Sea. We offer all the services and amenities of a high-end hotel along with the comforts of being at home. Our amenities include professional massage/spa therapists, concierge, chef services, babysitting, 24 hour security, wireless internet and much more!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Game room
Babysitting
Wifi
Pool / beach towels
Infinity pool
Outdoor pool
Private pool
Yoga room
Restaurant
Snorkelling
Billiards
Fishing
Board games / puzzles
Children Activities (Kid / Family Friendly)
Highchairs available
Airport transportation
Massage
24-hour security
BBQ facilities
Concierge
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
Butler service
Private check-in / check-out
Laundry service
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Room features
Blackout curtains
Private beach
Additional bathroom
Dining area
Housekeeping
Coffee / tea maker
Flatscreen TV
Walk-in shower
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Dishwasher
Oven
Stovetop
Electric kettle
Kitchenware
Whirlpool bathtub
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Suites
Good to know
HOTEL STYLE
Hidden Gem
Family
Languages Spoken
English, Spanish
180Reviews9Q+A41Room tips
Traveller rating
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Popular mentions
Joe F wrote a review 18 Oct
1 contribution
This was our 3rd trip to Hacienda del Secreto and it was awesome. the service was exceptional. the staff very courteous and friendly and helpful. the beach is beautiful, the house was spacious and the food was delicious. i would recommend a stay at this private villa over any all inclusive resort in Cancun or Playa del Carmen.
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Date of stay: October 2021
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Kam Harris wrote a review Jan 2020
London, United Kingdom7 contributions2 helpful votes
Property's Favourite Review
We travel a lot and are not easily wowed! All we can say is WOW, WOW, WOW! The place is beautiful, an unspoilt charming beach which we pretty much had to ourselves! The staff could not have done more, in fact we left a few things behind by mistake but they quickly dealt with it and we managed to grab them before we left! The food was great, burgers were fab! The owner Doy was great and arranged an in room Massage for us which was reasonable and superb! HDS we will be back, again and again and again! Love this little slice of calm!
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Date of stay: January 2020Trip type: Travelled with family
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Response from HDS-CDS, Public Relations Manager at Hacienda del Secreto
Responded 30 Jan 2020
Hi Kam H, Yes! We are so glad we WOW'd you all! Thank you SO much for this lovely review on our little 'slice of calm'! We truly appreciate you and look forward to serving you again soon! Many many thanks, Allison Janssen Online Presence Manager HDS
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Donnalee H wrote a review Aug 2021
2 contributions
We were fortunate enough to stay in Casa del Secreto August 14-21. There were 12 of us total in the home. We were in constant contact with Oscar who made sure that our every question or need was answered and accommodated very quickly. No detail was left unattended. We met Doy Cooper, the owner on our 3rd day there, and she made every attempt to make us feel welcomed and special. She organized a bonfire for all of the guests one evening that was fantastic, especially for the kids. It was nice to meet the others who were staying close close by. That evening, we also got the special treat of returning a baby turtle to the ocean that they had rescued and rehydrated a few days before. If that wasn't amazing enough, that same night a mama turtle came up on the beach to nest and lay her eggs. We watched every minute of it. Our home was spacious, comfortable and beautiful. The beach, just steps from our door was quiet and beautiful The staff cleaned any seaweed daily. The meals we ordered were absolutely perfect and an elegant and relaxing end to long days. Not a complaint from any of us. One more thing I should add but in no way want it to be the headline of this review is that we were there during Hurricane Grace. (Category One) EVERY precaution was taken for our safety from boarding up all the windows to providing towels, etc to block any water that might have come in. They provided flashlights and candles in the event we lost power and had meetings with us to let us know what to expect. We had a walkie talkie so we could be in constant communication if necessary. Sadly, our Villa sustained some damage and the power was out so we did leave to a hotel for our last few days, but they did offer us another home before we made that decision. Unfortunately It just wasn't feasible for our group (ages 1-56) We have already told many of our friends that they need to go there with their families. Thank you, Doy for creating this wonderful alternative to the typical Air B and B and status quo hotels. We consider ourselves #haciendians !
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Date of stay: August 2021
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Response from Doy Cooper, Owner at Hacienda del Secreto
Responded 24 Aug 2021
Oh Wow Donnalee.... THANK YOU so very much for that beautiful review!!! You are most definitely “Haciendians!” Love that term u just coined!! 😊 Hugs to all and hope the rest of this year has nothing but blessings for you all. Doy
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C W wrote a review Aug 2021
6 contributions
Celebrated 50th with family/friends. Absolutely beautiful, Villa and landscaping breathtaking.The owner/staff went above and beyond taking care of us and made us feel so special. Love and blessing to them.
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Date of stay: August 2021Trip type: Travelled with friends
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Response from Doy Cooper, Owner at Hacienda del Secreto
Responded 25 Aug 2021
Thank you very much for your kind review. It was a pleasure having you here at HDS to celebrate your birthday. Loved arriving back to HDS after being away for a while and seeing you all celebrating and singing my favorite "Meat Loaf" song at your pool party! Look forward to the return of all of you to HDS. Take Care! Doy
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EdgeJohn wrote a review Jul 2021
12 contributions1 helpful vote
+1
Awesome trip. This was our 2nd time visiting HDS and it was awesome as usual. This time we took the kids (7/10/13). They loved it. Oscar is top notch and set up extra activities for us. The food is one of the best parts. We will be back In Jan 2022!!!
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Date of stay: July 2021Trip type: Travelled with family
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Response from Doy Cooper, Owner at Hacienda del Secreto
Responded 25 Aug 2021
Thank you for your awesome review. It was great to have you return and we look forward to your return in 2022. Hopefully, I will be here on your next trip. Take Care! Doy
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LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
26
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Frequently Asked Questions about Hacienda del Secreto
Which popular attractions are close to Hacienda del Secreto?
Nearby attractions include Cirque du Soleil Joyà (2.2 km), Aqua Nick (2.3 km), and Jungala Aqua Experience (1.7 km).
What are some of the property amenities at Hacienda del Secreto?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hacienda del Secreto?
Top room amenities include a flat screen TV, an additional bathroom, and blackout curtains.
What food & drink options are available at Hacienda del Secreto?
Guests can enjoy an on-site restaurant, a lounge, and barbeque facilities during their stay.
Is parking available at Hacienda del Secreto?
Yes, free parking is available to guests.
What are some restaurants close to Hacienda del Secreto?
Conveniently located restaurants include Pavo Real by the Sea, Tramonto, and Il Olivo.
Are there opportunities to exercise at Hacienda del Secreto?
Yes, guests have access to a pool, a fitness centre, and a yoga room during their stay.
Does Hacienda del Secreto have an airport shuttle?
Yes, Hacienda del Secreto offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Hacienda del Secreto?
The staff speaks multiple languages, including English and Spanish.
Does Hacienda del Secreto have any great views?
Yes, guests often enjoy the ocean view available here.