We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Banyan Tree Mayakoba

2,247 reviews
Save
Traveller (2335)
Room & Suite (1133)
Storyboard
Overview
  • Excellent85%
  • Very good10%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“private pool”(218 reviews)
“outdoor bathtub”(63 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
All hotel details
Offers from Banyan Tree Mayakoba
Offers & Announcements: 30% off room rate
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from US$ 1,203.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "afc55d4564f147d7a37803ec0b9331c3", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1218761,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[100945537],"additionalContentIds":[],"pollCount":0,"checkin":{"day":5,"month":3,"year":2018},"checkout":{"day":6,"month":3,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":1203,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"afc55d4564f147d7a37803ec0b9331c3","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":1206,"lowestMetaPrice":1203,"additionalPartner":false,"highestMetaPriceDisplay":1206,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":1206,"lowestMetaPrice":1203,"highestMetaPriceDisplay":1206,"hotelName":"Banyan Tree Mayakoba","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImFmYzU1ZDQ1NjRmMTQ3ZDdhMzc4MDNlYzBiOTMzMWMzIiwiQUlLIjoiNjhlMWM0MWNmZWE4NDFhZjg5MDFlMGViNTYxNWFkMGIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "05/03/2018", "checkOut": "06/03/2018", "lowestPrice": "US$ 1,203", "hasDates": true, "hacComplete": true, "contentIdMappings": {"100945537":"PricelineIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","moduleList":["handlers","tracking"],"template":"ibex_room_grid_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","moduleList":[],"template":"ibex_room_grid_row_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (2,247)Write a Review
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
There are newer reviews for Banyan Tree Mayakoba
See the most recent reviews
Filter reviews
1,902 results
Traveller rating
1,597
198
74
22
11
Traveller type
Time of year
LanguageEnglish
More languages
1,597
198
74
22
11
Show reviews that mention
All reviewsprivate poolrainforest experienceoutdoor bathtubeco toursaffron restaurantsands restaurantin villa diningla coparesort hostbreakfast buffetreflections poolsanctuary pool villavilla bbqbuggy driversbuggy servicegolf cartbeach club
FilterEnglish
Updating list...
671 - 675 of 1,902 reviews
Reviewed 17 March 2016 via mobile

With a group of friends we tried the HAAB - Banyan trees new outdoor and authentic Mayan experience - from the stories, few dances, and delicious food ( not to forget the free flowing selection of Mexicos best tequilas - this an evening to remember...More

Thank Carl E
Response from GM_Peter_Hechler, General Manager at Banyan Tree MayakobaResponded 24 March 2016

Dear Carl, Thank you for your brief review. It was an honor host your Haab experience and we all hope that you will not leave it too long before you chose to visit us again. Kind regards, Peter Hechler General Manager gm-mayakoba@banyantree.com

Reviewed 17 March 2016

This is our first time at a Banyan Tree resort and the experience was above our expectations. Banyan Tree Mayakoba is a Asian/Mexican inspired resort. If you keep this in mind you'll be fine. Location Located north of PDC you are in an area which...More

5  Thank coffeesundays
Response from GM_Peter_Hechler, General Manager at Banyan Tree MayakobaResponded 24 March 2016

Dear Mai and John, Thank you for such a wonderful, well-formed review. It is very rewarding to know that you have enjoyed every moment of your vacation at Banyan Tree Mayakoba. Your praise for the staff, especially Marisol, will be passed on to her, as...More

Reviewed 15 March 2016

Pro's : Food was Excellent at both pool area's. Nature Path was fun relaxing bike ride. Bikes are great for getting around. Staff is extremely friendly and helpful. Cons: Was kinda boring atmosphere, if your not eating, golfing, or just sitting in the sun, there...More

Review collected in partnership with Banyan Tree
Thank Robert R
Response from GM_Peter_Hechler, General Manager at Banyan Tree MayakobaResponded 18 March 2016

Dear Robert, It was certainly a pleasure to welcome you in Banyan Tree Mayakoba. We truly appreciate your comments and feedback, this helps us to maintain our high standards and ensure we not only meet but continue to exceed all guest expectations. On behalf of...More

Reviewed 13 March 2016

Really enjoyed and service was very good. The privacy is excellent. They really treat you well the entire time. We would go back again. The bikes and the trails are great as well. Everyone who worked at the resort was pleasant.More

Thank Mark R
Response from GM_Peter_Hechler, General Manager at Banyan Tree MayakobaResponded 18 March 2016

Dear Mark, Thank you for the review of your experiences, we appreciate that you have taken the time to share your comments with future travelers and guests. I hope you will return to visit us again soon at Banyan Tree Mayakoba. Kind regards, Peter Hechler...More

Reviewed 12 March 2016

Spent 5 days on a Mercedes trip here..... I have enjoyed many luxury vacations ..... This on many levels was THE BEST. The Asian zen design puts you in relax mode immediately.....the lobby and grounds are beautiful. The room was incredible- private swimming pool ,...More

2  Thank urbangirl2016
Response from GM_Peter_Hechler, General Manager at Banyan Tree MayakobaResponded 18 March 2016

Dear Susan, Many thanks for your review; I'm very happy to hear that you enjoyed your stay with us. It's so great to know that our staff provided you with a superior level of service and catered to your every need. It was an honor...More

View more reviews
PreviousNext
1133134135136137381
About
Awards & Recognition
Travellers' Choice
2018 Winner
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Spa
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Golf Course
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$ 650 - US$ 2,357 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Playa del Carmen
#2 On the Beach Hotel in Playa del Carmen
#2 Spa Hotel in Playa del Carmen
#3 Luxury Hotel in Playa del Carmen
#8 Romantic Hotel in Playa del Carmen
#11 Family Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$ 650 - US$ 2,357 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Playa del Carmen
#2 On the Beach Hotel in Playa del Carmen
#2 Spa Hotel in Playa del Carmen
#3 Luxury Hotel in Playa del Carmen
#8 Romantic Hotel in Playa del Carmen
#11 Family Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (2335)
Room & Suite (1133)
Pool & Beach (449)
Dining (298)
Amenities (60)
Family and Play Areas (32)
Business Centre & Event Rooms (22)
Questions & Answers
Ask a question
angeliabarber
11 February 2018|
Answer
Response from Taupa | Reviewed this property |
I am so sorry that I can't answer any of your questions. The resort is in the best position. This is one of the most amazing resorts I've been to.
0
Votes
Marta D
11 January 2018|
AnswerShow all 2 answers
Response from GM_Peter_Hechler | Property representative |
Dear Marta D, Thank you very much for your interest in Banyan Tree Mayakoba. Resort is not all inclusive. Enjoy meal plans for an additional cost. Kind regards, Peter Hechler General Manager
0
Votes
Google Translation
DCE77
9 January 2018|
AnswerShow all 2 answers
Response from GM_Peter_Hechler | Property representative |
Dear DCE77, While you're relaxing on the beach, the children can enjoy an array of daily activities & crafts and go on an adventure to learn about the ecosystems of Mayakoba & the Riviera Maya. You are both sure to have a... More
0
Votes
Google Translation
PreviousNext
12345633
Room Tips
"Get one facing the lagoon for extra privacy"
Read review
"We had a villa near the restaurant and pool which was wonderful."
Read review
"I only saw ours, but everyone I spoke to was happy with the rooms. Very private."
Read review
"All of the rooms were great"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing