We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Banyan Tree Mayakoba

Travellers' Choice award winner
GreenLeadersPlatinum level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Banyan Tree Mayakoba
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,894 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Banyan Tree Mayakoba
See the most recent reviews
Showing 1,612: English reviews
El Paso, Texas
Reviewed 27 December 2014

I have been visiting Banyan Tree for more than five years, and although very pricey, it remains one of my favorite beach hotels in the world. Service is spectacular, accommodations are spacious and luxurious, and the food is sensational. No need to leave the hotel for anything. The beach is one of the best, crystal clear. The service at the...

 Report
Helpful?
1Thank LotusDragon
BTMayakoba, Director General at Banyan Tree Mayakoba, responded to this review

Dear Guest: Thank you for your wonderful review and your ongoing loyalty. We are delighted that you had another memorable experience with us and enjoyed our facilities and the service by our people. We all look forward to welcoming you back soon to your other home Banyan Tree Mayakoba. Warmest regards, Michael Näther

New York, New York, United States
Reviewed 22 December 2014

This place if 5-Star all the way. The service and experience is luxurious from check in where you are escorted to a plush outdoor sitting area with green juice, to the pools, beach, and restaurants. The staff knows 5-Star all the way. The rooms all feature private outdoor space, plunge pools (large), and outdoor bathtubs or showers. They are very...

 Report
Helpful?
1Thank AJ K
BTMayakoba, Director General at Banyan Tree Mayakoba, responded to this review

Dear Guest: Thank you for your wonderful comments on tripadvisor. We are delighted that you had a most enjoyable stay with us and certainly hope to welcome you back some time soon. Warmest regards, Michael Näther

Brussels, Belgium
Reviewed 20 December 2014

I was on a business trip for 5 days in the rivera maya and i stayed in this hotel. I will be back for sure with my family and the next months. What an amazing service, great infrastructure, great architecture and good location. This is the perfect place to run away from all the stress in the world and to...

 Report
Helpful?
1Thank Emmanuel V
BTMayakoba, Director General at Banyan Tree Mayakoba, responded to this review

Dear Mr. Emmanuel: Thank you for choosing Banyan Tree Mayakoba on your recent trip. We are happy to learn that you enjoyed our facilities and the service provided by our people. It will certainly our pleasure to welcome you back with your family and create another memorable experience for all of you. Warmest regards, Michael Näther

Washington DC, District of Columbia
Reviewed 18 December 2014

Banyan Tree Mayakoba is a beautiful oasis of peace, tranquility, and impeccable service. The suites are especially large, and the private outdoors area and pool surpass anything else that I've experienced. They pools aren't those small and useless plunge pools that have become ubiquitous at Mexican resorts - these are the real thing, and you also have a hot tub....

 Report
Helpful?
1Thank John W
BTMayakoba, Director General at Banyan Tree Mayakoba, responded to this review

Dear Mr. John W: Thank you for your wonderful review. We are delighted that you enjoyed the privacy and beauty of our natural surroundings as well as the service provided by our people. Thank you in particular for mentioning the quality of our restaurant food, the Spa and the service provided by Nadia. We let her know and she was...

RI
Reviewed 10 December 2014

We spent 8 days at this beautiful resort and enjoyed every day. The staff is exceptional, always friendly and helpful. The villa with pool and spa that we stayed in created our own private oasis. The food on the resort was excellent and with the ability to eat at any of the restaurants on the Mayakoba property you get an...

Review collected in partnership with BanyanTree.com
 Report
Helpful?
Thank Ken M
BTMayakoba, Director General at Banyan Tree Mayakoba, responded to this review

Dear Mr. Ken M: Thank you for sharing your wonderful experience at our resort on Tripadvisor. We are delighted to learn that you had a most enjoyable vacation. Thank you especially for mentioning our restaurants the Spa and the beauty and privacy of our facilities. Looking forward to another visit of yours in the not too distant future, I send...

Fort Lee, New Jersey, United States
Reviewed 9 December 2014

Just returned from 8 days of an incredible vacation at this resort. If you want and need peace and tranquility, beauty, privacy, and fabulous food, this is the place! The grounds, restaurants and staff are spectacular. Take the eco-tour. Don't forget to visit the spa. The villa accommodations are beautiful and we can't wait to return.

 Report
Helpful?
Thank Karen E
BTMayakoba, Director General at Banyan Tree Mayakoba, responded to this review

Dear Ms. Karen E: I am delighted to learn that you enjoyed the natural and peaceful beauty of our surroundings and the service provided by our people. Thank you for your lovely comments. I am delighted you had the opportunity to experience our unique Eco Tour and our Banyan Tree Spa to add on additional mystique to your stay. Hoping...

Florida
Reviewed 9 December 2014

The Banyan Tree is my all time fave. My husband and I spent a week relaxing and indulging in great food, cocktails and fun in the sun. The service is impeccable and everyone is willing to assist. Our room was amazing. Very private and spacious. The in room pools and hot tubs were an added bonus. We loved having our...

 Report
Helpful?
Thank NW03
BTMayakoba, Director General at Banyan Tree Mayakoba, responded to this review

Dear Guest: Thank you for your lovely comments. I am pleased to learn that your truly enjoyed your most recent stay with us. Thank you in particular for your wonderful feedback about our food and the service provided by our people. We appreciate your loyalty and look forward to your next visit to your home in the Riviera Maya. Warmest...

Berkshire
Reviewed 7 December 2014 via mobile

This is one of the best places I've ever stayed. Pure luxury with our own private garden and pool plus a beautiful room. I loved being able to choose between total privacy and spending time by the main pool or taking a buggy down to the beach. Although we found it too windy to stay too often on the beach....

 Report
Helpful?
1Thank DBC084
BTMayakoba, Director General at Banyan Tree Mayakoba, responded to this review

Dear Guest: Thank you for your wonderful comments about the comfort and privacy of our facilities, the service provided by our people and the food in our restaurants. We are proud and happy to receive such a wonderful review and look forward to hopefully welcoming you back soon. Warmest regards, Michael Näther

Porter Ranch, California, United States
Reviewed 5 December 2014

Was straddled between the Banyan Tree or the Rosewood Mayakoba. They are both on the same compound, and are both gorgeous. It was a difficult decision to which to go with, but as Banyan Tree offered more privacy, we went with Banyan Tree. First off, it did not disappoint. We chose to stay in the Sanctuary Pool Villa with heated...

 Report
Helpful?
1Thank John K
BTMayakoba, Director General at Banyan Tree Mayakoba, responded to this review

Dear Mr. John K: Thank you for having chosen Banyan Tree Mayakoba for you your most recent family vacation. We are delighted that you enjoyed the comfort and privacy of your spacious villa as well as the service provided by our people, and carried home fond memories. Thank you for everything and we all hope to welcome you back to...

London, United Kingdom
Reviewed 4 December 2014

So when you first arrive to the resort, you are greeted with a very warm welcome. After getting off a 10 hour flight and spending ages in Mexico’s slow airport, this is the perfect greeting – I won’t give too much away for anyone who hasn’t visited but it’s a lovely welcome. The room was ready when we got there...

 Report
Helpful?
Thank MC1527
BTMayakoba, Director General at Banyan Tree Mayakoba, responded to this review

Dear Guest: Thank you for your detailed and wonderful review. I am delighted that you truly enjoyed your stay with us. Thank you in particular for mentioning the quality of our restaurants, the Spa and our unique Eco Tour. We also took carefully note of your comments about the handling of your late check-out at Reception, bathroom amenities and La...

3,127 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (2023)
Viewed
Hotel & Grounds (383)
Viewed
Bathroom (82)
Viewed
View from Room (53)
Viewed
Dining (133)
Viewed
Pool/Beach Area (262)
Viewed
Room/Suite (445)
Viewed
Business Centre/Function Rooms (4)
Viewed
Family/Play Areas (10)
Viewed
1:26
Videos (7)
Viewed
Other (644)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (766)
Viewed
Amenities (60)
Viewed
Beach (18)
Viewed
Beach Club Pool (8)
Viewed
Bliss Pool Villa (66)
Viewed
Oceanfront Three-Bedroom Pool Villa at the Haven (111)
Viewed
Pool (38)
Viewed
Dining (115)
Viewed
Serenity Pool Villa (52)
Viewed
Serenity Two-Bedroom Pool Villa (77)
Viewed
Spa Pool Villa (68)
Viewed
The Hotel (54)
Viewed
Three-Bedroom Family Residence (99)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (338)
Viewed
Room/Suite (13)
Viewed
View from Room (3)
Viewed
Hotel & Grounds (278)
Viewed
Pool/Beach Area (9)
Viewed
Dining (6)
Viewed
Bathroom (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (27)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Playa del Carmen hotels
1.1 km away
Fairmont Mayakoba
Fairmont Mayakoba
#7 of 212 in Playa del Carmen
3,477 reviews
1.0 km away
Rosewood Mayakoba
Rosewood Mayakoba
#1 of 212 in Playa del Carmen
1,578 reviews
1.1 km away
Grand Velas Riviera Maya
Grand Velas Riviera Maya
#2 of 212 in Playa del Carmen
2,837 reviews
Show Prices
Show Prices
Show Prices
2.2 km away
Viceroy Riviera Maya
Viceroy Riviera Maya
#14 of 212 in Playa del Carmen
1,041 reviews
10.7 km away
Iberostar Grand Hotel Paraiso
Iberostar Grand Hotel Paraiso
#1 of 11 in Playa Paraiso
5,575 reviews
7.2 km away
The Royal Playa del Carmen
The Royal Playa del Carmen
#12 of 212 in Playa del Carmen
15,169 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Spa
  • Bar/Lounge
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Banyan Tree Mayakoba is a site of almost mythical beauty. It flawlessly blends elegance and nature, taking the Caribbean lifestyle to an unprecedented new height. A breathtaking getaway for relaxation, rejuvenation, romance and world-class dining, it is also the region's most sustainable five-star resort. With its revitalized culinary concepts, Thai-inspired therapies at the Banyan Tree Spa, 14 event-venues and the Greg Norman signature 18- hole El Camaleon golf course, home to the PGA Tour Mayakoba Classic, the resort raises the bar for premium leisure options and event planning. Perfect for private getaways, family trips and group events, the Banyan Tree Mayakoba offers 118 villas, ranging from romantic Bliss and Serenity Pool Villas to Family Residences and Ocean Front Villas. All include outdoor areas with private pools and terraces. Inspired by the interior courtyards of houses in the Far East, each villa is discreetly built to blend with the landscape, integrating the interiors and their idyllic surroundings. East meets West in every subtle detail, from the fragrance of flowers encircling your villa, to the softness of a kimono, fine linens and essential oils on your skin. Here, even world-weary guests discover the eloquence of tranquility. ... more   less 

Additional Information about Banyan Tree Mayakoba

Address: Carretera Federal Chetumal - Pto. Juarez Km. 298, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: ₹ 35,209 - ₹ 96,073 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Banyan Tree Mayakoba 5*
Number of rooms: 118
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Despegar.com, Orbitz, Hotels.com and Jetsetter so you can book your Banyan Tree Mayakoba reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Banyan Tree Mayakoba Hotel Playa Del Carmen
Banyan Tree Mayakoba Riviera Maya/Playa Del Carmen
Hotel Style:
#2 Green Hotel in Playa del Carmen
#3 On the Beach Hotel in Playa del Carmen
#3 Luxury Hotel in Playa del Carmen
#3 Spa Hotel in Playa del Carmen
#8 Romantic Hotel in Playa del Carmen
#16 Family Hotel in Playa del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Banyan Tree Mayakoba staff and other travellers.
67 questions
Ask a question
Morpeth, United Kingdom
9 days ago
Boston, Massachusetts
3 months ago
over a year ago
Houston, TX
over a year ago

See all questions (67)

Questions? Get answers from Banyan Tree Mayakoba staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“make sure to spray for mosquitoes”
 of 5 bubbles 370changt, 20 Mar 2017 | Read review
“The rooms were excellent, and the daily cleaning and turndown service had no interference with our own timing. It just happened when we were gone, and was completed with excellent proficiency and tastefulness. We have no further suggestions for improvement, as it exceeded our expectations.”
 of 5 bubbles robertmC8777WK, 17 Mar 2017 | Read review
“Update and clean pools”
 of 5 bubbles sloanel2017, 10 Mar 2017 | Read review
“book suite by the lobby or by the ocean”
 of 5 bubbles YoniC_13, 8 Mar 2017 | Read review
“Any room is amazing but definitely ask if you would like more sun or to be close to something.”
 of 5 bubbles hampton603, 6 Mar 2017 | Read review
5 of 5