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Banyan Tree Mayakoba

Travellers' Choice award winner
GreenLeadersPlatinum level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 789*
US$ 592*
Great Deal
US$ 766*
US$ 789*
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Banyan Tree Mayakoba
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1,962 Reviews from our TripAdvisor Community

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There are newer reviews for Banyan Tree Mayakoba
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Showing 1,662: English reviews
Brockham
Reviewed 14 April 2015

What we really liked about this Banyan was that both families and couples could enjoy the hotel, once inside your room it was totally private and quiet. Loads of things to do both in the resort and within a short drive. Great to be able to visit the other hotels on the resort and use there facilities. Great holiday, Great...

Review collected in partnership with BanyanTree.com
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Helpful?
Thank Natasha1942
BTMayakoba, Director General at Banyan Tree Mayakoba, responded to this review

Dear Guest: Thank you for your gracious comments. We are delighted that you had a wonderful stay and that you share your experience on Tripadvisor. Hoping to see you back soon, I send you our warmest regards, Michael Näther

usa
Reviewed 13 April 2015

I did not know what to expect when booking a villa at this property,as it seemed a bit expensive for villa not directly on the beach or in what I erroneously considered to be not exactly the best location.In actuality, considering the quality of the accommodations, the number of wonderfully trained staff and attention to detail,this place is a bargain!...

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Helpful?
1Thank jmreiff
BTMayakoba, Director General at Banyan Tree Mayakoba, responded to this review

Dear Guest: It is our true pleasure that you had a most memorable experience during your most recent stay, here at Banyan Tree Mayakoba. We are delighted that you enjoyed the natural beauty of our surroundings, the private comfort of your villa and the quality of our restaurants. Thank you especially for mentioning the warm and attentive service provided by...

Guatemala City, Guatemala
Reviewed 13 April 2015

Congratulations to all the staff of Banyan Tree Mayakoba, it has the best service I have ever received in my life, the place, sevice and facilities are above every you can think about. Regards. Pablo Royer Guatemala.

Review collected in partnership with BanyanTree.com
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Helpful?
3Thank proyer
BTMayakoba, Director General at Banyan Tree Mayakoba, responded to this review

Dear Guest: Thank you for your most gracious comments about the service you experienced here at Banyan Tree Mayakoba. Compliments regarding our service levels are always the most beautiful and encouraging feedback we can receive and we certainly appreciate it. Hopefully you will be back with us soon in order to create yet another memorable experience for you. With warmest...

New York City, New York
Reviewed 13 April 2015

We went with my wife for a 3 days WE. The Villa is perfect: size, compete privacy, pleasant swimming pool & garden. It was perfect to rest under the sun. The service was great and breakfast delicious. On the minus side : - there is a 15% Service charge on the villa price (on the top of the 20% tax)...

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Helpful?
3Thank deny67
BTMayakoba, Director General at Banyan Tree Mayakoba, responded to this review

Dear Guest: Thank you for your nice yet candid review. We are happy to hear that you had a delightful stay with us and of course took well note of all the points you mention. Comments like yours are very valuable to us as they make us revisit our processes and improve our services and products. We certainly hope that...

oklahoma
Reviewed 13 April 2015

This is an exquisite hotel. Worth every penny. Very Lovely rooms. Great pool(s) the staff is very friendly and always willing ton acomoate your needs. Very pretty grounds. Everything is in immaculate condition. What a romantic place this is! Great food on site but the city ofPlaya del Carmen is close by for those times you want to get off...

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Helpful?
Thank hanksmom
BTMayakoba, Director General at Banyan Tree Mayakoba, responded to this review

Dear Guest: Thank you for your wonderful review. We are delighted that you enjoyed the comfort of your private villa and the natural beauty of our surroundings. Thank you also for mentioning the quality of our restaurant food and above all the friendly and attentive service provided by our people. We certainly hope to have the opportunity to welcoming you...

Reviewed 11 April 2015 via mobile

We had spent a week travelling around the Yucatan state and arriving here was like stepping into a different world. Beautiful grounds and impressive architecture welcome you and the staff and quick to refresh you with towels and the local chaya drink. The room was perfect; outdoor huge private pool, ours overlooked he lagoon where we could spot some birds...

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Helpful?
1Thank Fdollx
BTMayakoba, Director General at Banyan Tree Mayakoba, responded to this review

Dear Geest: Thank you for your wonderful comments. We are delighted to know that we created a lovely and memorable experience during your recent stay here at Banyan Tree Mayakoba. Thank you for mentioning the comfort of your villa, the quality of our food and the detailed service provided by our people. In their regard, please rest assured that all...

Sussex, UK
Reviewed 6 April 2015

Our second time here and, with the exception of the seaweed on the beach and the constant efforts to try to clear this, it was even better than the first. There are a few things that set this hotel apart. First and foremost, the exceptional staff. They are proactive, work well as a team, address guests by name, and really...

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Helpful?
5Thank seagulls77
BTMayakoba, Director General at Banyan Tree Mayakoba, responded to this review

Dear Guest: First of all thank you for your loyalty to our beautiful resort! It is always our true pleasure to welcome you back to our Sanctuary of the Senses and we are delighted that you had a magnificent time with us. Your gracious comments about the service by our staff fulfill us with great joy and pride and feedback...

Reviewed 2 April 2015

This is an excellent hotel and I would thoroughly recommend it. I can't fault any of it. It's a magical place and so peaceful and quiet. The staff were all very pleasant and helpful. The food was excellent in the restaurant and the breakfasts were wonderful, with so much to choose from. The main pools were beautiful and the cocktails...

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Helpful?
3Thank Trish B
BTMayakoba, Director General at Banyan Tree Mayakoba, responded to this review

Dear Guest: Thank you for your wonderful comments. It is my pleasure to hear that you had a memorable experience with us and enjoyed the natural beauty of our resort and the service provided by our people. Thank you also for mentioning our restaurants and the comfort of your private villa. We sincerely hope to have the opportunity to welcoming...

Reviewed 31 March 2015

The pleace is just amazing. You will be surrounded by wild nature (wild but still safe, by the way). Our room had a private pool, which is an invitation to stay there ... forever. The services are just great, and the people too. We had a little problem with our air conditioner and the Banyan team was always looking at...

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Helpful?
1Thank Patricio P
BTMayakoba, Director General at Banyan Tree Mayakoba, responded to this review

Dear Guest: We are delighted that you enjoyed your most recent stay and took home fond memories. Thank you in particular for mentioning the attentive service provided by our people, the comfort of your private villa and our signature breakfast buffet. We are looking forward to hopefully welcoming you back soon. With warmest regards, Michael Näther

Reviewed 30 March 2015

My wife and i booked 8 nights at the Banyan Tree to celebrate our honeymoon. this was our second trip so we knew what to expect. everything was as we remembered; private villas, great breakfast buffet, friendly and attentive service. before the trip i asked the resort host to plan something for my wife as it was our honeymoon. 3...

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Helpful?
4Thank Kyung K
BTMayakoba, Director General at Banyan Tree Mayakoba, responded to this review

Dear Guest: Thank you for your candid feedback. I sincerely would like to apologize that obviously we failed to acknowledge your honeymoon in the right way and create a memorable event for you. This of course is very embarrassing, especially as your previous stay was such a wonderful experience, that you decided to come back on this very special occasion....

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Banyan Tree Mayakoba is a site of almost mythical beauty. It flawlessly blends elegance and nature, taking the Caribbean lifestyle to an unprecedented new height. A breathtaking getaway for relaxation, rejuvenation, romance and world-class dining, it is also the region's most sustainable five-star resort. With its revitalized culinary concepts, Thai-inspired therapies at the Banyan Tree Spa, 14 event-venues and the Greg Norman signature 18- hole El Camaleon golf course, home to the PGA Tour Mayakoba Classic, the resort raises the bar for premium leisure options and event planning. Perfect for private getaways, family trips and group events, the Banyan Tree Mayakoba offers 118 villas, ranging from romantic Bliss and Serenity Pool Villas to Family Residences and Ocean Front Villas. All include outdoor areas with private pools and terraces. Inspired by the interior courtyards of houses in the Far East, each villa is discreetly built to blend with the landscape, integrating the interiors and their idyllic surroundings. East meets West in every subtle detail, from the fragrance of flowers encircling your villa, to the softness of a kimono, fine linens and essential oils on your skin. Here, even world-weary guests discover the eloquence of tranquility. ... more   less 

Additional Information about Banyan Tree Mayakoba

Address: Carretera Federal Chetumal - Pto. Juarez Km. 298, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: ₹ 33,654 - ₹ 81,584 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Banyan Tree Mayakoba 5*
Number of rooms: 118
Reservation Options:
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Also Known As:
Banyan Tree Mayakoba Hotel Playa Del Carmen
Banyan Tree Mayakoba Riviera Maya/Playa Del Carmen
Hotel Style:
#1 Green Hotel in Playa del Carmen
#2 Luxury Hotel in Playa del Carmen
#2 On the Beach Hotel in Playa del Carmen
#2 Spa Hotel in Playa del Carmen
#8 Romantic Hotel in Playa del Carmen
#16 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Banyan Tree Mayakoba staff and other travellers.
72 questions
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Morpeth, United Kingdom
2 months ago
Boston, Massachusetts
5 months ago

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Questions? Get answers from Banyan Tree Mayakoba staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Private pool villas......... exactly what it says, totally private.”
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Edjon01, 24 May 2017 | Read review
“las villa frente play si no todas las villa están igual de increíble yo me que el 506”
  • my welcome amenities personalize
tateuari, 19 May 2017 | Read review
“Even basic room is most amazing!”
scarlett999, 16 May 2017 | Read review
“Choose rooms overlooking the lagoon as t windy at the Beach”
BespokeZ, 10 May 2017 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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