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Banyan Tree Mayakoba

2,248 reviews
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Traveller (2335)
Room & Suite (1133)
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Overview
  • Excellent85%
  • Very good10%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“private pool”(218 reviews)
“outdoor bathtub”(63 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
All hotel details
Offers from Banyan Tree Mayakoba
Offers & Announcements: 30% off room rate
Hotel deals
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,248)Write a Review
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Traveller rating
1,598
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641 - 645 of 1,903 reviews
Reviewed 13 April 2016

We got just back from a week-long stay at the Banyan Tree Hotel in Mayakoba. We were on Spring Break with our high school senior and 2 other families. This resort is absolutely first class. The service is outstanding from the moment you arrive. For...More

2  Thank Senor_Garrick
Response from GM_Peter_Hechler, General Manager at Banyan Tree MayakobaResponded 16 April 2016

Dear guest, Thank you for sharing your experiences of your recent vacation. On behalf of the entire staff, we would like to thank you for choosing Banyan Tree Mayakoba and we look forward to your next visit. Kind Regards, Peter Hechler General Manager gm-mayakoba@banyantree.com

Reviewed 12 April 2016

Surprising in every way. We stayed in a Serenity Villa. Every detail both architecturally and soulfully (the pouch in the bathroom had everything you could imagine. The bedroom perfect mattress and pillows. The walk past our private pool and plunge tub into another lovely sitting...More

5  Thank Equity007
Response from GM_Peter_Hechler, General Manager at Banyan Tree MayakobaResponded 13 April 2016

Dear Guest: Thank you for your wonderful review. It is a pleasure to know that you had a wonderful stay with us. Thank you in particular for mentioning the attentive service provided by our people, especially Aaron and William. We look forward to welcome you...More

Reviewed 7 April 2016

Amazing hotel and outstanding service with private villa and pool. Staff members were really dedicated to make our holidays perfect. Restaurants are also a must! specially Tamarind and Saffron. We also attended a Maya Event at the hotel.More

2  Thank olgasj2020
Response from GM_Peter_Hechler, General Manager at Banyan Tree MayakobaResponded 9 April 2016

Dear guest, Thank you for your brief review, we appreciate that you have taken the time to share your comments with future travelers and guests. It was a pleasure to host your holiday and I look forward to your return. Kind Regards, Peter Hechler General...More

Reviewed 6 April 2016

I love Banyan Tree - - although it was at capacity, it never felt over-crowded. Staff is so friendly and accommodating! Good for couples or families! Mayakoba is a special place. I hope one day to return to Banyan Tree!

Review collected in partnership with Banyan Tree
2  Thank Zabrina A
Response from GM_Peter_Hechler, General Manager at Banyan Tree MayakobaResponded 8 April 2016

Dear Zabrina, Thank you for your recent review, I am thrilled you enjoyed all aspects of your vacation at our Sanctuary for the Senses. We look forward to welcome you again at Banyan Tree Mayakoba. Kind Regards, Peter Hechler General Manager gm-mayakoba@banyantree.com

Reviewed 6 April 2016

My wife and two young children recently stayed at the Banyan Tree for 5 nights on Spring Break. Despite the fact that the hotel was booked up it never felt crowded, the staff was very attentive, and we had a fabulous time. The pool and...More

4  Thank Greg W
Response from GM_Peter_Hechler, General Manager at Banyan Tree MayakobaResponded 7 April 2016

Dear Greg, Many thanks for your wonderful review; I'm glad that you experienced an amazing family vacation at our Sanctuary for the Senses. I'm very happy to hear that Nadia had such a positive impact on your stay. One major feature when staying at Banyan...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Spa
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Golf Course
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$ 650 - US$ 2,357 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Playa del Carmen
#2 Spa Hotel in Playa del Carmen
#2 On the Beach Hotel in Playa del Carmen
#3 Luxury Hotel in Playa del Carmen
#8 Romantic Hotel in Playa del Carmen
#11 Family Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$ 650 - US$ 2,357 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Playa del Carmen
#2 Spa Hotel in Playa del Carmen
#2 On the Beach Hotel in Playa del Carmen
#3 Luxury Hotel in Playa del Carmen
#8 Romantic Hotel in Playa del Carmen
#11 Family Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (2335)
Room & Suite (1133)
Pool & Beach (449)
Dining (298)
Amenities (60)
Family and Play Areas (32)
Business Centre & Event Rooms (22)
Questions & Answers
Ask a question
angeliabarber
11 February 2018|
Answer
Response from Taupa | Reviewed this property |
I am so sorry that I can't answer any of your questions. The resort is in the best position. This is one of the most amazing resorts I've been to.
0
Votes
Marta D
11 January 2018|
AnswerShow all 2 answers
Response from GM_Peter_Hechler | Property representative |
Dear Marta D, Thank you very much for your interest in Banyan Tree Mayakoba. Resort is not all inclusive. Enjoy meal plans for an additional cost. Kind regards, Peter Hechler General Manager
0
Votes
Google Translation
DCE77
9 January 2018|
AnswerShow all 2 answers
Response from GM_Peter_Hechler | Property representative |
Dear DCE77, While you're relaxing on the beach, the children can enjoy an array of daily activities & crafts and go on an adventure to learn about the ecosystems of Mayakoba & the Riviera Maya. You are both sure to have a... More
0
Votes
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Room Tips
"Get one facing the lagoon for extra privacy"
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"We had a villa near the restaurant and pool which was wonderful."
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"I only saw ours, but everyone I spoke to was happy with the rooms. Very private."
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"All of the rooms were great"
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