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Grand Velas Riviera Maya

Traveller (3025)
Room & Suite (820)
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Carretera Cancun Tulum Km 62, Playa del Carmen 77710 Mexico See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Beachfront
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
Additional information
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Offers from Grand Velas Riviera Maya
Offers & Announcements:Package Deal
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Rooms
3 Feb4 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,917)
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2,971 results
Traveller rating
2,458
346
91
48
28
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2,458
346
91
48
28
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All reviews sen lin ambassador section cocina de autor zen section ambassador pool water journey grand class pool butler concierge azul restaurant zen suites ambassador suite ambassador class kids club all inclusive resort plunge pool room service four seasons
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1 - 5 of 2,971 reviews
Reviewed today via mobile

I’ve been to other “all inclusive” resorts but the Grand Velas was by far the most impressive! Everything was first class! From the pool towels to the food to the pools to the location to the rooms.... you get my drift! If being treated like...More

Date of stay: January 2019
1  Thank Coachcrump
Hotel's Favourite
Reviewed 18 August 2018

I had high expectations for Grand Velas after having stayed at GV in Puerto Vallarta a few years back and this hotel exceeded what I expected. The service is impeccable. Spa is world class. Food is very good. I’d absolutely recommend Grand Velas Riviera Maya...More

Review collected in partnership with this hotel
Date of stay: August 2018
7  Thank Greg A
Response from Rodolfo G, Director General at Grand Velas Riviera MayaResponded 20 August 2018

Thank you, Greg, for seeing for yourself the high standards that we place on all of our resorts. As a leading group of Mexican Resorts, our goal is to put forth a high-end consistency in all of our endeavors. And our commitment to providing only...More

Reviewed yesterday via mobile

Came with my girlfriend as part of a work reward and we were blown away by the service and quality of rooms and food. Beaches are always clean and the pool concierge Israel and Nora were the best getting anything we need. They move the...More

Date of stay: January 2019
1  Thank WillyWayne
Reviewed yesterday via mobile

Excellent resort. Amazing staff. Thank you Nora and Israel for the best service ever!!!! All restaurants were fantastic. Suites in the resort are incredible. Entire resort is well maintained and super clean.

Date of stay: January 2019
Thank StephanieS5364
Reviewed 3 days ago

My girlfriend and I spent 5 days at the Grand Velas Rivera Maya over New Years and could not have been happier. While the trip was certainly expensive , especially over the holidays , it was worth every cent , from the moment we were...More

Review collected in partnership with this hotel
Date of stay: December 2018
Thank Tourist790593
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About
Description
Grand Velas Riviera Maya is one of the newest resorts to distinguish Riviera Maya as a premier vacation destination. The uniquely Mexican world-class hospitality we provide is "Beyond All Inclusive, More Beyond All Compare", and we are proud to be the only family-friendly All Inclusive resort in the Mexican Caribbean to have been rated Five Diamonds by the AAA. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Beachfront
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Adult pool
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Wheelchair Access
Awards & Recognition
GreenLeaders Platinum level
GreenLeaders Platinum level
Hotel Style
Onsen
,
Top resorts Hotels
,
On the Beach
,
Luxury
,
Spa
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
GreenLeaders Platinum level
GreenLeaders Platinum level
Contact Information
Hotel Style
Onsen
,
Top resorts Hotels
,
On the Beach
,
Luxury
,
Spa
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
493
Price range
US$ 665 - US$ 1,464 (Based on Average Rates for a Standard Room)
Also Known As
Grand Velas All Suites & Spa Resort, Riviera Maya Hotel Playa Del Carmen
,
Grand Velas All Suites And Spa Resort, Riviera Maya
,
Grand Velas Hotel Riviera Maya
,
Grand Velas Riviera Maya Playa Del Carmen
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Hotel class
Awards & Recognition
GreenLeaders Platinum level
GreenLeaders Platinum level
Contact Information
Hotel Style
Onsen
,
Top resorts Hotels
,
On the Beach
,
Luxury
,
Spa
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
493
Price range
US$ 665 - US$ 1,464 (Based on Average Rates for a Standard Room)
Also Known As
Grand Velas All Suites & Spa Resort, Riviera Maya Hotel Playa Del Carmen
,
Grand Velas All Suites And Spa Resort, Riviera Maya
,
Grand Velas Hotel Riviera Maya
,
Grand Velas Riviera Maya Playa Del Carmen
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Photos
Traveller (3,025)
Room & Suite (820)
Pool & Beach (811)
Dining (403)
Amenities (121)
Family and Play Areas (22)
Business Centre & Event Rooms (9)
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Questions & Answers
Ask a question
funforus1
16 January 2019|
AnswerShow all 5 answers
Response from DirectorGVRM | Property representative |
Hello funforus1, Thank you for your questions. The mainly difference is the location of each ambiance. You can enjoy all Restaurants, and communal areas, plus the amenities are the same for Grand Velas Riviera Maya. Depends... More
1
Vote
Google Translation
Blair B
6 January 2019|
Answer
Response from DirectorGVRM | Property representative |
Dear Blair B; Thank you for your interest in our Resort. I kindly ask you to please get in contact with our concierge team to make the proper follow up, if you already have a reservation it will be easier and better to... More
-1
Votes
WinnyNiosi
16 December 2018|
AnswerShow all 2 answers
Response from DirectorGVRM | Property representative |
Dear WinnyNiosi, hello and thank you for such an interesting question. Grand Velas stands out by its phenomenal culinary experience, by that I mean, to all the people either with allergies, food restrictions of any diet food... More
0
Votes
Room Tips
"We stayed in the Zen part of the hotel which was quiet, comfortable and faultless."
karencc2016
4 days ago
Read review
"Zen beautiful tropical, gorgeous"
michellel7132
5 days ago
Read review
"Zen was quiet and just a short ride to beach. Use shuttle outside the spa."
Loveavacation48
1 week ago
Read review
"Any room will be fabulous. The Zen section is very cozy and quiet. Ambassador and Grand Class are on the..."
519juliab
1 week ago
Read review
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