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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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I’ve been to other “all inclusive” resorts but the Grand Velas was by far the most impressive! Everything was first class! From the pool towels to the food to the pools to the location to the rooms.... you get my drift! If being treated like...More
I had high expectations for Grand Velas after having stayed at GV in Puerto Vallarta a few years back and this hotel exceeded what I expected. The service is impeccable. Spa is world class. Food is very good. I’d absolutely recommend Grand Velas Riviera Maya...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Date of stay: August 2018
7 Thank Greg A
Response from Rodolfo G, Director General at Grand Velas Riviera MayaResponded 20 August 2018
Thank you, Greg, for seeing for yourself the high standards that we place on all of our resorts.
As a leading group of Mexican Resorts, our goal is to put forth a high-end consistency in all of our endeavors. And our commitment to providing only...More
Came with my girlfriend as part of a work reward and we were blown away by the service and quality of rooms and food.
Beaches are always clean and the pool concierge Israel and Nora were the best getting anything we need. They move the...More
Excellent resort. Amazing staff.
Thank you Nora and Israel for the best service ever!!!!
All restaurants were fantastic. Suites in the resort are incredible. Entire resort is well maintained and super clean.
My girlfriend and I spent 5 days at the Grand Velas Rivera Maya over New Years and could not have been happier. While the trip was certainly expensive , especially over the holidays , it was worth every cent , from the moment we were...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Grand Velas Riviera Maya is one of the newest resorts to distinguish Riviera Maya as a premier vacation destination. The uniquely Mexican world-class hospitality we provide is "Beyond All Inclusive, …MoreBeyond All Compare", and we are proud to be the only family-friendly All Inclusive resort in the Mexican Caribbean to have been rated Five Diamonds by the AAA. Less
Hotel class
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
US$ 665 - US$ 1,464 (Based on Average Rates for a Standard Room)
Also Known As
Grand Velas All Suites & Spa Resort, Riviera Maya Hotel Playa Del Carmen
,
Grand Velas All Suites And Spa Resort, Riviera Maya
,
Grand Velas Hotel Riviera Maya
,
Grand Velas Riviera Maya Playa Del Carmen
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Hotel class
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from DirectorGVRM | Property representative |
Hello funforus1, Thank you for your questions.
The mainly difference is the location of each ambiance. You can enjoy all Restaurants, and communal areas, plus the amenities are the same for Grand Velas Riviera Maya. Depends... More
Hello funforus1, Thank you for your questions.
The mainly difference is the location of each ambiance. You can enjoy all Restaurants, and communal areas, plus the amenities are the same for Grand Velas Riviera Maya. Depends in which experience you want to live, surrounded by the amazing jungle or close to the ocean breeze.
Please to answer your questions contact our Concierge Department, so we can assist clarifying your doubts and help choosing the best option for you and your family.
Sincerely,
Response from DirectorGVRM | Property representative |
Dear Blair B;
Thank you for your interest in our Resort. I kindly ask you to please get in contact with our concierge team to make the proper follow up, if you already have a reservation it will be easier and better to... More
Dear Blair B;
Thank you for your interest in our Resort. I kindly ask you to please get in contact with our concierge team to make the proper follow up, if you already have a reservation it will be easier and better to identify your family and have this all the attentions with you.
Karaoke and Sports bar are open to welcome your 16 years old, we do provide wheelchairs for our guests if needed with prior information and upon availability, all our restaurants are wheelchair accessible.
Please let me know if there is any further information you need to make your future visit exceptional
Best regards,
Response from DirectorGVRM | Property representative |
Dear WinnyNiosi, hello and thank you for such an interesting question. Grand Velas stands out by its phenomenal culinary experience, by that I mean, to all the people either with allergies, food restrictions of any diet food... More
Dear WinnyNiosi, hello and thank you for such an interesting question. Grand Velas stands out by its phenomenal culinary experience, by that I mean, to all the people either with allergies, food restrictions of any diet food or lifestyle. We recommend to contact our concierge team to notice in advance or restaurants and be prepared to surprise you and fits your necessities.
Best regards
