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Grand Velas Riviera Maya

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Grand Velas Riviera Maya
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2,910 Reviews from our TripAdvisor Community

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Showing 2,229: English reviews
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Reviewed 2 days ago NEWvia mobile

I took my company there for a sales incentive trip! Great place and very much enjoyed by all! The food was outstanding with the exception of one of the restaurants, Covina, but that's OK as there are 8! The service was exceptional. I had 23 on our trip and everyone loved the rooms and amenities. Wow - the spa was...

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Thank Amy P
Staten Island, New York
Reviewed 3 days ago NEW

Grand velas is an awesome all inclusive resort. We had the best time. The grounds are gorgeous. The pool and beach are beautiful. The restaurants were phenomenal. We ate at Piaf and Cocina de Autor. Cocina de Autor was one of the best dining experiences my boyfriend and I have had, a 12 course tasting menu with wine pairing. Absolutely...

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1Thank laura42474
Lynchburg, Virginia
Reviewed 3 days ago NEW

The Grand Class is certainly grand! Amazing views from the oceanfront balcony, incredible food, wonderful wine selection. Everything was first class. As a travel agent, I would highly recommend this resort to anyone.

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1Thank april_farmer
Westfield, New Jersey
Reviewed 3 days ago NEW

Grand Velas was an amazing family trip. I have kids 9, 12 and 14 and we all loved it. The best part of the trip was our Zen Concierge Aaron. He was so amazing and helped us out with everything we needed from day trips to minibar requests to dinner requests and much more. He was so timely and seemed...

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1Thank Dana R
A TripAdvisor Member
1 review
4 helpful votes
Reviewed 4 days ago NEWvia mobile

I want to start by saying that my husband and I have traveled to the Riviera Maya at least once or twice a year for 12 years, and travel extensively in Europe, Hawaii, and the Caribbean, but I have never left a TripAdvisor review. I feel I have to this time as the experience was unbelievable and beyond what I've...

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4Thank A TripAdvisor Member
Reviewed 5 days ago NEWvia mobile

Spring break family and adult fun! Great time at the resort and very accommodating to all of our needs and requests .... will defiantly stay again ... Omar at the heaven bar was a favorite !! Although we stayed on the family side - we were able to slip away -

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1Thank Casey-Cheri G
Fort Collins, Colorado
Reviewed 5 days ago NEW

Our Spring Break trip was fantastic. Our family of 10 (with tween and teenage kids) had a total blast. The Grand Velas Riviera Maya is a gorgeous resort with a staff at the ready to ensure every guest is well cared for. Our kids said this was the best beach trip they have had - even better than Beaches in...

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2Thank pfeunch_11
Golden Valley, Minnesota
Reviewed 5 days ago NEW

Amazing all inclusive hotel! As some suggested, we made dinner reservations in advance. It was a good decision except that we almost missed out on an excellent outdoor Mexican buffet with entertainment. Breakfast buffet every morning was fantastic. We found the lunch buffet at Azul to be a little to "gourmet" for lunch and preferred the food and menu poolside....

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1Thank dianabeutner
Michigan
Reviewed 5 days ago NEW

This resort was absolutely wonderful!!! The staff was very friendly and we will miss Katarina. She was an exceptionally hard worker and went out of her way to make sure we were taken care of. Thank you!

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Thank Amy W
Kennebunkport, Maine
Reviewed 6 days ago NEWvia mobile

Grand Velas Rivera Maya is absolutely beautiful, it is full of amazing staff members including Fernando Eban he was our personal attendant for the day.... perfecto!!!!! Many many thanks and blessings to all !!!!

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1Thank 123MaeMcD

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Opened in 2008, the luxurious All Inclusive Luxury Resort Grand Velas Riviera Maya is one of the newest resorts to distinguish Riviera Maya as a premier vacation destination. The uniquely Mexican world-class hospitality we provide is "Beyond All Inclusive, Beyond All Compare", and we are proud to be the only family-friendly All Inclusive resort in the Mexican Caribbean to have been rated Five Diamonds by the AAA. ... more   less 

Additional Information about Grand Velas Riviera Maya

Address: Carretera Cancun Tulum Km. 62 | Municipio de Solidaridad, Quintana Roo, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: ₹ 49,359 - ₹ 96,580 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Velas Riviera Maya 5*
Number of rooms: 493
Reservation Options:
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Also Known As:
Grand Velas All Suites And Spa Resort, Riviera Maya
Grand Velas All Suites & Spa Resort, Riviera Maya Hotel Playa Del Carmen
Grand Velas Hotel Riviera Maya
Grand Velas Riviera Maya Playa Del Carmen
Hotel Style:
#1 Green Hotel in Playa del Carmen
#2 Luxury Hotel in Playa del Carmen
#2 On the Beach Hotel in Playa del Carmen
#2 Spa Hotel in Playa del Carmen
#2 Top resorts Hotel in Playa del Carmen
#17 Romantic Hotel in Playa del Carmen
#23 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Grand Velas Riviera Maya staff and other travellers.
326 questions
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Questions? Get answers from Grand Velas Riviera Maya staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Zen area is less expensive and quieter. Ambassador is closer to the action at the beach and bigger pool.”
dianabeutner, 19 Apr 2017 | Read review
“Depending on what you are looking for. If you want more of a quiet area choose Zen. Closer to beach with more action choose ambassador ”
5166103784, 14 Apr 2017 | Read review
“we had an ocean front room and it was beautiful.”
suzannes678, 11 Apr 2017 | Read review
“My preference would be beachfront (grand class) fourth floor about 3-6 rooms down from the elevators.”
bigdaddy1000, 11 Apr 2017 | Read review
“Visited several rooms, all were spacious and immaculate”
chrishI697JS, 10 Apr 2017 | Read review
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