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29/10/2017 30/10/2017
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    Grand Velas Riviera Maya

    Carretera Cancun Tulum Km. 62, Playa del Carmen 77710, Mexico
    011 52 322 226 8689
    Hotel website
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    Lowest prices for your stay
    29/10/2017 30/10/2017
     76 people are viewing this hotel
    US$ 1,162
    US$ 811
    SAVE US$ 351
    US$ 1,162
    US$ 1,102
    Traveller (2559)
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    Overview
    • Excellent83%
    • Very good12%
    • Average3%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “sen lin” (200 reviews)
    “zen section” (148 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Grand Velas Riviera Maya
    Offers & Announcements: Package Deal
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    Fairmont Mayakoba
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    Banyan Tree Mayakoba
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    Viceroy Riviera Maya
    1,159 reviews
    #12 of 211 hotels in Playa del Carmen
     
    Rooms
    29 Oct30 Oct
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    1 room, 2 adults, 0 children
    Standard Room

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    Reviews (3,244)
    Traveller rating
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    1 - 5 of 2,466 reviews

    Reviewed 2 days ago

    We stayed here last week for our 17 year anniversary. Everything was beautiful. Everyone at the resort were so welcoming and helpful. The resort itself was peaceful and just flat out gorgeous. We stayed in the Ambassador Pool Suite and our room had a great...More

    Review collected in partnership with this hotel
    Thank danteb234
    Response from DirectorGVRM1, Director General at Grand Velas Riviera MayaResponded yesterday

    We are genuinely pleased that you found a refined tranquility in Grand Velas, and that the beauty and peacefulness of the property were integral in allowing you quality time to reflect, reminisce, and celebrate your seventeen years of loving matrimony. And from reading your inspiring...More

    Hotel's Favourite
    Reviewed 30 May 2017

    What a gem I recently found in Riviera Maya, Mexico - an absolute perfection in all-inclusive world of resorts. Having seen all kinds or properties worldwide - this one left me speechless, with the most excellent customer service not found anywhere. From servers and waiters...More

    Review collected in partnership with this hotel
    13  Thank Nelchik
    Response from DirectorGVRM1, Director General at Grand Velas Riviera MayaResponded 1 June 2017

    I cannot thank you enough for taking your personal time in expressing not only your enthusiastic satisfaction but also the refined detailing of our service and product. Your descriptive observations cover quite a few areas, all of which we are very proud of. But a...More

    Reviewed 2 days ago

    Best Holiday Ever, we were here last Christmas & New Year and we amazed by everything then so decided to go bad this summer. We were pleasantly surprised that they had raised the benchmark again as everything at the resort had improved across the whole...More

    Thank DEGALR
    Response from DirectorGVRM1, Director General at Grand Velas Riviera MayaResponded yesterday

    I cannot say enough good things about your excellent review other than to mention that for me, it makes my responsibilities much more manageable when I am surrounded by such a professional and gracious group of talent. Your kind words towards specific members of the...More

    Reviewed 2 days ago

    The Grand Velas Resort is a very high-end all-inclusive, all suites property in Playa del Carmen, Mexico. About a 40-minute drive from the airport and almost 60 minutes to Cancun's main tourist area, the resort sits among the mangroves by the white sand beaches and...More

    Thank FloridaMike69
    Response from DirectorGVRM1, Director General at Grand Velas Riviera MayaResponded yesterday

    Mike, I took the liberty of reading your comments multiple times, and I must say that I genuinely appreciate that you have invested some of your own time to share with others your detailed insights and glowing photos on the Grand Velas experience. Two of...More

    Reviewed 3 days ago

    The only reason for 4 stars, is the beach... it was almost impossible to enjoy the ocean because it was full of rocks:(. The pool on the other hand was great!! Amazing service and unbelievable food. Overall amazing resort!More

    Review collected in partnership with this hotel
    Thank Rose G
    Response from DirectorGVRM1, Director General at Grand Velas Riviera MayaResponded 2 days ago

    It was our pleasure, Rose, to have provided you and your close friends all the "amazing service and unbelievable food" you could ever wish for. To be enjoying the company of good friends in our oversized pools, snacking on shrimp and filet mignon, is what...More

    Fairmont Mayakoba
    4,133 reviews
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    Azul Beach Resort The Fives Playa Del Carmen
    6,641 reviews
    #59 of 211 hotels in Playa del Carmen
     
    Banyan Tree Mayakoba
    2,128 reviews
    #2 of 211 hotels in Playa del Carmen
     
    Viceroy Riviera Maya
    1,159 reviews
    #12 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersPlatinum level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Room Service
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Airport Transportation
    • Breakfast included
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$ 753 - US$ 1,908 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Green Hotel in Playa del Carmen
    • #2 Top resorts Hotel in Playa del Carmen
    • #3 Luxury Hotel in Playa del Carmen
    • #3 On the Beach Hotel in Playa del Carmen
    • #3 Spa Hotel in Playa del Carmen
    • #17 Romantic Hotel in Playa del Carmen
    • #23 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 493
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Priceline, Hotwire, Travelocity, Evoline ltd, Cheap Tickets, TripOnline SA, Cancelon, HotelsforEveryone and getaroom.com so you can book your Grand Velas Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Grand Velas All Suites & Spa Resort, Riviera Maya Hotel Playa Del Carmen ,
    • Grand Velas All Suites And Spa Resort, Riviera Maya ,
    • Grand Velas Hotel Riviera Maya ,
    • Grand Velas Riviera Maya Playa Del Carmen
    Add Photo Photos
    Traveller (2559)
    Pool & Beach (762)
    Room & Suite (741)
    Dining (358)
    Hotel & Grounds (1507)
    Bathroom (33)
    Family and Play Areas (20)
    Business Centre & Event Rooms (18)
    Nearby
    Banyan Tree Mayakoba
    2,128 reviews
    1.13 km away
     
    Viceroy Riviera Maya
    1,159 reviews
    1.48 km away
     
    Azul Beach Resort The Fives Playa Del Carmen
    6,641 reviews
    1.57 km away
     
    Fairmont Mayakoba
    4,133 reviews
    1.32 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Shannontara
    10 October 2017|
    AnswerShow all 2 answers
    Response from DirectorGVRM1 | Property representative |
    Hello Shannon; Our resorts has different bars with different schedule. Starting at Grand Class our Bistro Bar opening during the day and Sky bar opening for the evening. Piano bar and Karaoke bar situated at the Ambassador... More
    1
    Vote
    Shannontara
    10 October 2017|
    AnswerShow all 2 answers
    Response from DirectorGVRM1 | Property representative |
    Hello ShannonTara; Greetings form sunny Mexico. Thank you for you interest in our resorts. We have three different ambiances in which you can relax and indulge you and your husband. Zen its immersed in the natural beauty of... More
    0
    Votes
    Amaddbead
    9 October 2017|
    Answer
    Response from DirectorGVRM1 | Property representative |
    Hola ! Greetings from sunny Mayan Riviera, thank you for contacting us. We have options for everybody. Breakfast & Lunch we don't have a dress code as long as you are covered, for dinner we have 6 of our 8 Restaurants which... More
    0
    Votes
    Google Translation
    Room Tips
    "In Ambassador we like the rooms closer to the Gym"
    Read review
    "Zen and adult only sections are quietest. Family friendly section was "active"."
    Read review
    "Recommend Zen, Ambassador and Grand Class. Grand Class rooms on fourth and third floor are the best. All..."
    Read review
    "The room is bigger than I expected!!! You have a lot of space to spread out and enjoy 😊"
    Read review
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