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Andaz Mayakoba Resort Riviera Maya

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Traveller (688)
Pool & Beach (233)
Room & Suite (179)
Overview
Hotel website
Carreterra Federal Chetumal - Puerto Juarez Km 298, Playa del Carmen 77710 Mexico See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star accommodation
Additional information
Visit Hotel Website
Offers from Andaz Mayakoba Resort Riviera Maya
Special Rate: US$ 185 (USD)
Hotel deals
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Rooms
7 Oct8 Oct
|
1 room, 2 adults, 0 children
Standard Room
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About
Description
Andaz Mayakoba Riviera Maya Resort is located along the shores of a clear lagoon flush with flora and fauna, offering guests easy access to the turquoise waters of the Caribbean. The resort’s breathtaking ...More design reflects the Mayan culture to the intriguing visitors and the resort’s fertile surroundings. Indulge in one of the resort’s 214 guestrooms, including 41 luxury suites, all featuring traditional crafts, colorful tiles and painted woods balanced with minimalist design and breezy spaces that allow natural light and the surrounding views to showcase each room. Four unique restaurants and bars with views of the pool, lagoon or ocean offer the distinguished culinary experiences for which Andaz® hotels are known. Enjoy complimentary wireless Internet and complimentary in-room minibars offering non-alcoholic beverages and snacks. Relax, recharge and rejuvenate at our world-class 900 sq m (9,688 sq ft) spa, which features six treatment rooms, two hydrotherapy spaces and an array of therapeutic services. In addition, a 24-hour gym features the latest equipment. Guests can enjoy three refreshing outdoor pools which includes whirlpools and a lap pool, or the nearby stunning white sand beaches along the clear blue waters of the Caribbean Sea. Business travelers will feel inspired and re-energized at any event at Andaz Mayakoba, which features a ballroom and five meeting studios for a total of 1,300 sq m (13,993 sq ft) of flexible and distinctive meeting space. The resort is 40 minutes from Cancún International Airport, nestled in the ecologically diverse Mayakoba Resort complex. Offering guests nature trails, biking, bird-watching, four tennis courts, croquet and archery, the resort also offers access to the Mayakoba Connection ferry and El Camaleón Golf Club, which features an 18-hole golf course that is home to the annual PGA Tour OHL Classic. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Air Conditioning
Airport Transportation
Babysitting
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Golf Course
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Wheelchair Access
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Top resorts Hotels
,
On the Beach
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Top resorts Hotels
,
On the Beach
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
214
Price range
US$ 222 - US$ 898 (Based on Average Rates for a Standard Room)
Formerly known as
Andaz Mayakoba
Also Known As
Andaz Mayakoba Resort Riviera Maya Playa Del Carmen
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Nearby
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Photos
Traveller (688)
Pool & Beach (233)
Room & Suite (179)
Dining (68)
Amenities (21)
Family and Play Areas (8)
Business Centre & Event Rooms (6)
Reviews (813)
Filter reviews
623 results
Traveller rating
509
66
30
12
6
Traveller type
Time of year
LanguageEnglish
More languages
509
66
30
12
6
Show reviews that mention
All reviewstacoeco tourcevichelagoon poolgolf cartbanyan treelagoon view suitecasa milagrobreakfast buffetkids clubroom ratebeach areaevery single staff membermexican dishespool stafftennis courtsbeautiful property
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1 - 5 of 623 reviews
Reviewed yesterday

This Andaz isExcellent on all fronts and has come a long way since our first visit. The staff and management here are amazing, and remember your name from the moment you arrive.The property is gorgeous with well maintained lush tropical foliage,clean and spacious rooms, boat...More

Review collected in partnership with Hyatt Hotels
Thank Martin L
Reviewed 3 days ago

Hands down, the best, warmest customer service and hospitality I have ever experienced anywhere in the world. I'm not sure how they do it, but everyone here from the reception staff to the restaurant staff to the guys at the pool is absolutely the best....More

1  Thank hongisto
Reviewed 4 days ago

The resort itself is very aesthetically pleasing. The architecture, winding pathways and meticulously groomed gardens create a very fresh,vibrant yet relaxing ambiance. Simply put, the resort is gorgeous. The only disappointment was the seaweed on the beach. Not that this was at all the fault...More

Review collected in partnership with Hyatt Hotels
1  Thank bigbetty53
Response from Pascal D, General Manager at Andaz Mayakoba Resort Riviera MayaResponded 4 days ago

Hola bigbetty53! Thank you for choosing Andaz Mayakoba and for the time you have taken to post your review. It is so satisfying to read that we were able to extend you such a memorable experience. I will be more than happy to share your...More

Reviewed 5 days ago

Had an amazing stay at the Andaz Mayakoba. Absolutely beautiful property and I had an amazing room with an ocean view. Loved the food in the various restaurants, especially Olle Taco. The boat cruise through the mangroves is a must. The pools are beautiful, and...More

1  Thank yecats59
Response from Pascal D, General Manager at Andaz Mayakoba Resort Riviera MayaResponded 4 days ago

Hola yecats59! Thank you for choosing the Andaz Mayakoba and for the time you have taken to post your comments on our TripAdvisor profile.I am happy to know that you had an enjoyable stay with us and It is very inspiring to receive such comments...More

Reviewed 6 days ago

Andaz Mayakoba, excellent experience the location is unique and peaceful you will be protect by the natural forest, free, with beautiful private beach far from the buildings and noice. Discover the elements in the amazing culinary creations. Great Spa too! Enjoy it!More

Review collected in partnership with Hyatt Hotels
1  Thank etzin
Response from Pascal D, General Manager at Andaz Mayakoba Resort Riviera MayaResponded 4 days ago

Hola etzin! Thank you for sharing your very generous review in respect to your stay experience at Andaz Mayakoba. It’s great to know that you are extremely satisfied with our hospitality. Thank you for mentioning the hotel’s highlights such as facility, location and culinary offer....More

View more reviews
Questions & Answers
Ask a question
Candace H
18 September 2018|
Answer
Response from Pascal D | Property representative |
Hola Candace H! Allow me to confirm that we are pet friendly, all of our guests are more than welcome to bring their pets as long as they weight less than 50lb. Thank you for your preference. We really hope to have the... More
0
Votes
cthewrld
15 September 2018|
AnswerShow all 2 answers
Response from Pascal D | Property representative |
Hola cthewrld! Here in Andaz Mayakoba we have a full-service fitness center equipped with treadmills, elliptical, recumbent cycles, free weights, strength machines and stability balls. You can also take your workout outside... More
0
Votes
Anjanette H
3 September 2018|
Answer
Response from Pascal D | Property representative |
Hola Anjanette H! Thank you for choosing our resort to be your host! Our Kids Policy is as it follows: 0 to 5 years old: - Free of charge when ordering from Kids Menu. - Do not apply any discount for IRD. 6 to 12 years... More
1
Vote
Room Tips
"Any of the rooms are beautiful, we hardly stay inside the resort as there is so much to do in Playa del..."
Read review
"ocean front rocks - lagoon view rooms are also spectacular. 2nd story for best views."
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"Go for the spacious suites (100 square meters) with plunge pool."
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"Lagoon suite with private pool is the way to go!"
Read review
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