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    Azul Beach Resort The Fives Playa Del Carmen

    Predio El Limonar Fraccion 2 | Xcalacoco, Playa del Carmen 77710, Mexico
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    1/1/2018 2/1/2018
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    US$ 1,304
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    Traveller (6526)
    Pool & Beach (1346)
    Room & Suite (1017)
    Overview
    • Excellent66%
    • Very good20%
    • Average8%
    • Poor3%
    • Terrible3%
    Travellers talk about
    “gin bar” (356 reviews)
    “la brasserie” (265 reviews)
    “infinity pool” (427 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Facilities for Disabled Guests
    Business Centre
    Dry Cleaning
    Tennis Court
    Rooftop Terrace
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Rooms
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    1 room, 2 adults, 0 children
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    Write a Review
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    Reviews (6,879)
    There are newer reviews for Azul Beach Resort The Fives Playa Del Carmen
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    861 - 865 of 5,795 reviews

    A TripAdvisor Member
    110
    Reviewed 20 May 2017 via mobile

    Our first encounter with the Karisma Brand of hotels was with Azul Beach (not azul fives). We got married there 5 years ago (2012) with almost 30 people in tow.... and we LOVED it. Great customer service, fantastic food, nice rooms and an okay beach....More

    10  Thank A TripAdvisor Member
    Response from KarismaHotelsResorts, General Manager at Azul Beach Resort The Fives Playa Del CarmenResponded 22 May 2017

    Dear Guest, Thank you for your review, detailing your experiences from your stay with us, firstly please accepts our apologies for the areas that we fell short of expectations. We take pride in offering the highest level of service and we always want our guests...More

    Reviewed 19 May 2017

    This is the second time we stay with The Fives. The service and food quality is unbeatable!!! The staff is extremely fridendly. We enjoy the beach and infinity pool so much. The pool butlers Gaby, Luis and Enrique take care us really well! Thank you...More

    4  Thank cdadiao311
    Response from KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del CarmenResponded 20 May 2017

    We are delighted to read and share with our staff your incredible experience with us. It serves as a reminder that the small details can make a huge difference. We hope to continue to strive in excellent service and comments like these serve as motivation....More

    Reviewed 19 May 2017 via mobile

    Nice looking resort with good food, however, VERY poorly managed. We have experienced several issues throughout our stay and management seemed incompetent; Insignificant attempts were made to correct the issues at hand. They did a lot of talking but not some much doing. Also, they...More

    1  Thank sj1235
    Response from KarismaHotelsResorts, General Manager at Azul Beach Resort The Fives Playa Del CarmenResponded 23 May 2017

    Dear sj1235 Thank you for your comments about your recent stay at our hotel. For us it is fundamental that our guests are satisfied and having a relaxing time at our hotel and I am sorry about the disappointment due to the service received during...More

    Reviewed 18 May 2017

    We had the most amazing food, Butler service, rooms and waiting services possible. There was never a time that we could complain about anything. Our Butler Sergio, was at our service everyday all day, always smiling and always wanting to do something for us. He...More

    1  Thank Joevinny
    Response from KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del CarmenResponded 20 May 2017

    We hope to continue to strive in excellent service and comments like these serve as motivation. Looking forward for your next visit. General Manager

    Reviewed 18 May 2017 via mobile

    My girlfriend and I stayed at Azul Fives for two weeks beginning 27th April 2017 and it's by far the best resort we've been to. On arrival, the bellboys took our cases to look after them while we checked in, giving us a ticket to...More

    13  Thank Matthew B
    Response from KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del CarmenResponded 20 May 2017

    We hope to continue to strive in excellent service and comments like these serve as motivation. Looking forward for your next visit. General Manager

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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Tennis Court
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    Details
    • Price range
    • US$ 206 - US$ 1,516 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #26 Green Hotel in Playa del Carmen
    • #31 Top resorts Hotel in Playa del Carmen
    • #39 Luxury Hotel in Playa del Carmen
    • #41 Spa Hotel in Playa del Carmen
    • #42 On the Beach Hotel in Playa del Carmen
    • #43 Family Hotel in Playa del Carmen
    • #79 Romantic Hotel in Playa del Carmen
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 524
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, BookIt.com, TravelUp, Hotels.com, Hotwire, Travelocity, HotelsforEveryone, Orbitz, Evoline ltd, Cancelon, getaroom.com, TripOnline SA and HotelQuickly so you can book your Azul Beach Resort The Fives Playa Del Carmen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Azul Fives By Karisma Hotel Playa Del Carmen ,
    • Azul Beach Resort The Fives Playa Del Carmen Riviera Maya
    Add Photo Photos
    Traveller (6526)
    Pool & Beach (1346)
    Room & Suite (1017)
    Dining (884)
    Hotel & Grounds (3393)
    Family and Play Areas (84)
    Bathroom (78)
    Business Centre & Event Rooms (36)
    Nearby
    Nearby HotelsSee all 214 hotels in Playa del Carmen
    Sandos Caracol Eco Resort
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    .64 km away
     
    Viceroy Riviera Maya
    1,180 reviews
    .09 km away
     
    Paradisus Playa del Carmen La Perla
    9,283 reviews
    2.98 km away
     
    Fairmont Mayakoba
    4,270 reviews
    2.66 km away
     
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    Ask a question
    Questions & Answers
    Bre M
    8 December 2017|
    Answer
    Response from KarismaHotelsResorts | Property representative |
    Hello Bre M, Yes, please contact your Travel Provider to reach out to our property and ask for this week’s shows and activities schedule. There is something for everyone! Regards
    0
    Votes
    Room Tips
    "Upgrade....it’s worth it"
    Read review
    "The buildings farther from the beach are newer and quieter, but you have a longer walk."
    Read review
    "One tip would be when house keeping come in to clean. They need to sweep and mop the floors everyday. House..."
    Read review
    "There are rooms poolside or cenote view. Our room faced the cenote and we saw monkeys go through one late..."
    Read review
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