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Azul Beach Resort The Fives Playa Del Carmen

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Azul Beach Resort The Fives Playa Del Carmen
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5,773 Reviews from our TripAdvisor Community

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There are newer reviews for Azul Beach Resort The Fives Playa Del Carmen
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Showing 4,847: English reviews
Toronto, Canada
Reviewed 6 December 2016

I travelled with friends and we have been to 2 other Karisma hotels and I have been to 2 Secrets resorts. This one is 3rd on my list. Secrets Capri is #1 and Eldorado Royale is #2 for me. Our stay started with us not being located closely to our friends as we had requested. We were at opposite ends...

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Helpful?
1Thank lbailey2016
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Thank you for your review on your recent experience at the Azul Fives by Karisma Hotel, we are happy to hear that you had such a pleasant holiday! Renaud Pfeifer General Manager

Denver, Colorado
Reviewed 6 December 2016

Azul 5s has all the makings of a relaxing and fulfilling vacation experience. Our experience (me, wife, 3 children) was considerably enhanced with the assistance of Pasquel - ask for him. He's the man. He consistently went out of his way to provide the things we thought of and the things we did not think of. Rooftop meals, chef's, excursions,...

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Thank wicfam
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Thank you for your review on your recent experience at the Azul Fives by Karisma Hotel, we are happy to hear that you had such a pleasant holiday! Renaud Pfeifer General Manager

Reviewed 6 December 2016 via mobile

We visited Azul Fives the day after Thanksgiving through the end of the month. We stayed 6 days and 5 nights and this was our first family vacation with our seven year old daughter. First impression: the resort is beautiful and HUGE! We were a little overwhelmed the first few days and it took us almost two full days to...

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1Thank Ashley P
KarismaHotelsResorts, General Manager at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Dear Ashley P Thank you for sharing your feedback about you recent vacation at our Azul Fives hotel. Please apology for any disappointment due to the dress code at the restaurants and if the kids menu was expected differently. All comments will be used to make perfections in our services as we want our guests to feel welcome. At this...

Reviewed 5 December 2016

The resort is beautiful. The beach was clean and never felt too busy. The infinity pool was wonderful with the swim up bar and a great staff, Evilio and the crew worked tirelessly. Our room was clean and Dulce made sure we had everything we needed. We attended a wedding on the sky deck and it was a fabulous venue,...

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Helpful?
Thank John G
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Thank you so much for taking the time to share your experience in regards to your recent stay with us. It was a pleasure to welcome you in paradise and to know you have had an amazing time. Thank you for highlighting the positive attributes you were able to enjoy, we hope to have the pleasure of serving you again...

Sudbury Ontario
Reviewed 4 December 2016

This was our second visit to Azul fives. We were a little disappointed with a few aspects of our vacation this time around but we still really enjoyed it. My family of 4 stayed in Villa 1. Although it is in the older section, the room was extremely clean and comfortable. The food (both room service and in the restaurants)...

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1Thank chan_porty
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Thank you so much for taking the time to share your experience in regards to your recent stay with us. It was a pleasure to welcome you in paradise and to know you have had an amazing time. Thank you for highlighting the positive attributes you were able to enjoy, we hope to have the pleasure of serving you again...

Grantville, Georgia
Reviewed 4 December 2016

Azul Fives is a nice quiet all inclusive resort with good food, great service and perfect atmosphere for relaxation. Live iguanas roam the property, beautiful peacock's can be seen everyday and the infinity pool / swim up bar is so relaxing. You are not far from Tullum Mayan ruins which is a great day distraction from the stresses of swimming,...

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Thank Tim M
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

It honors us to receive such a compliment and encourages us to continue exceeding our clients’ expectations. Renaud Pfeifer General Manage

Ajax, Canada
Reviewed 3 December 2016

We left Azul Fives hotel & Resort yesterday, December 2nd. The Resort is beautiful, designed with taste up to the last details. Gorgeous landscaping, clean and lovely sandy beach, perfect to enjoy the water and view of the Caribbean Sea. Food was great as expected. Don't miss out the brunch at le brassiere. Most of all, we would like to...

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Thank Federicodrake
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

It honors us to receive such a compliment and encourages us to continue exceeding our clients’ expectations. Renaud Pfeifer General Manage

Kitchener, Ontario
Reviewed 3 December 2016

Just returned from an amazing weeklong vacation with 4 other couples at Azul Fives. Can't say enough about this resort, from our huge 1 bedroom Jacuzzi suite in Villa 12, to the delicious food served in every restaurant we visited, to the beautifully landscaped grounds and pools and the friendliest, most attentive staff you could ask for. All meals were...

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2Thank LorileaR
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

It honors us to receive such a compliment and encourages us to continue exceeding our clients’ expectations. Renaud Pfeifer General Manager

Belfast, United Kingdom
Reviewed 2 December 2016

We visited the hotel as a group of 6. 3 couples. This hotel more than lived up to our expectations and more. The gardens are amazing. The amount of work that goes into keeping them so smart looking must be phenomenal. So well tended and colourful. The whole complex is spotless and fresh. The check in process was fast and...

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3Thank grannywally
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Thank you for sharing such a detailed account of your stay. I´m glad that you liked the charm of this beautiful property, so glad to hear that you had an excellent time with us. Renaud Pfeifer General Manager

Denver, Colorado
Reviewed 2 December 2016

Azul Fives Resort Review From the moment we checked in at the resort every single staff member that we interacted with or even simply crossed paths with along the sidewalks was happy and helpful. Never in my life have I ever seen such uncompromising customer service. Everyone who worked there seemed to be smiling and happy to make every guest...

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5Thank shelby25paige
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Thank you for taking the time to write about your recent experience at Azul Fives by Karisma hotel. I´m very happy to read that you had an amazing stay, thank you for choosing us to celebrate such a special occasion. We look forward to welcome you once again and provide you another pleasant vacation. Renaud Pfeifer General Manager

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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Tennis Court
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located just 10 minutes from charming Playa del Carmen, Azul Fives Hotel is noted for enormous suites designed for families and friends with up to three bedrooms with rooftop decks. Activities and special experiences foster togetherness for families, couples and groups of friends. The 360-suite hotel offers the renowned Gourmet Inclusive® concept, as well as flexible meal plan options to suit all agendas. Private barbecues highlight family activities, and the Kid’s Club sponsored by Fisher-Price® caters to children. Rooftop Weddings inspire soon-to-be-married couples. The 24-hour room service and full-service concierge ensure memorable vacations. ... more   less 

Additional Information about Azul Beach Resort The Fives Playa Del Carmen

Address: Predio El Limonar Fraccion 2 | Xcalacoco, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: ₹ 4,430 - ₹ 88,160 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Azul Beach Resort The Fives Playa Del Carmen 4.5*
Number of rooms: 524
Reservation Options:
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Also Known As:
Azul Fives By Karisma Hotel Playa Del Carmen
Azul Beach Resort The Fives Playa Del Carmen Riviera Maya
Hotel Style:
#26 Green Hotel in Playa del Carmen
#29 Top resorts Hotel in Playa del Carmen
#37 Luxury Hotel in Playa del Carmen
#39 Spa Hotel in Playa del Carmen
#41 On the Beach Hotel in Playa del Carmen
#43 Family Hotel in Playa del Carmen
#79 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Azul Beach Resort The Fives Playa Del Carmen staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Villas 15-20 are the newest on the property.”
mattaC4554GV, 29 Apr 2017 | Read review
“If you are rowdy take new section pools below rooms very loud section. If your looking for quieter go to older section near lobby”
pixelcat, 27 Apr 2017 | Read review
“There is construction going on at one end of the resort currently. We had a room overlooking the pool and loved it!”
Cricket33, 25 Apr 2017 | Read review
“Pool accessible rooms are noisier. Rooms further from the beach are quieter, e.g. Villa 15/16. Rooms closer to the construction are noisier.”
donziej2017, 21 Apr 2017 | Read review
“swim up y pen suite”
alexsl9997, 20 Apr 2017 | Read review
5 of 5