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Azul Beach Resort The Fives

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Azul Beach Resort The Fives
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5,359 Reviews from our TripAdvisor Community

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There are newer reviews for Azul Beach Resort The Fives
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Showing 4,494: English reviews
Salt Lake City, Utah
Reviewed 2 September 2016

We had a company group of 160 people. This report has the best customer service. They were friendly, attentive, helpful and experienced. Each person in our group loved the food, the rooms, the activities, the restaurants, the staff! It was our best group trip yet. I loved our trip coordinator, loved our excursions, loved everything about this place. Awesome place...

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Helpful?
4Thank shelleyt137
KarismaHotelsResorts, General Manager at Azul Beach Resort The Fives, responded to this review

Thank you for your kind words. Reviews like yours express the hard work that our staff does for exceed the expectative of our guests to provide them a memorable experience. Renaud Pfeifer General Manager

Columbus, Ohio
Reviewed 31 August 2016

We had an excellent honeymoon at Azul Fives! Everyone we ran into made our experience so special and treated us like the only guests on the property. The food was amazing and the service was even better! We highly recommend this resort to anyone looking for a relaxing 5 star experience. Another perk-this resort is family friendly without feeling overrun...

Review collected in partnership with this hotel
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5Thank kristeng33
KarismaHotelsResorts, General Manager at Azul Beach Resort The Fives, responded to this review

Thank you for taking the time to write about your recent experience at Azul Fives by Karisma hotel. I´m very happy to read that you had an amazing stay, thank you for choosing us to celebrate such a special occasion. We look forward to welcome you once again and provide you another pleasant vacation. Renaud Pfeifer General Manager

Montreal, Canada
Reviewed 30 August 2016

PLUS : Perfect accomodations set-up for grand-parents with 2 small families (each with a young baby). Young families can have their intimity and the group can regroup together around the living room and the kitchen. Staff oustanding everywhere on the site and "a la carte" restaurants outstanding food. No noise to ruin your vacations. Peacefull and quiet environment. Nice clean...

Review collected in partnership with this hotel
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5Thank Jean-Luc D
KarismaHotelsResorts, General Manager at Azul Beach Resort The Fives, responded to this review

Thank you for sharing such a detailed account of your stay. I´m glad that you liked the charm of this beautiful property, so glad to hear that you had an excellent time with us. Renaud Pfeifer General Manager

Reviewed 30 August 2016

Let me start out by saying we are family of 4. Kids ages 5 and 6. The set up here is perfect for families. I'm not saying there aren't things that could be improved--keep reading, but at a discount, the price is right. We stayed last week (August) and booked under the "summer sale", "kids eat free", "free room upgrade"...

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8Thank Lajarvis
KarismaHotelsResorts, General Manager at Azul Beach Resort The Fives, responded to this review

Thank you for sharing such a detailed account of your stay. I´m glad that you liked the charm of this beautiful property, so glad to hear that you had an excellent time with us. Renaud Pfeifer General Manager

San Antonio, Texas
Reviewed 30 August 2016

This is our third trip back to Karisma Resorts, the first two to El Dorado Royale (Casitas & Presidential Suites), and the third to Azul Fives with our family. All trips have been extremely pleasurable. The leadership and staff at Azul fives are top notch! The gourmet food was exquisite, delightful, and delicious. The sky suite was very nice. We...

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4Thank truetexan102
KarismaHotelsResorts, General Manager at Azul Beach Resort The Fives, responded to this review

Thank you so much for taking the time to share your experience in regards to your recent stay with us. It was a pleasure to welcome you in paradise and to know you have had an amazing time. Renaud Pfeifer General Manager

Reviewed 30 August 2016 via mobile

The hotel, has been quite expensive a stay and the rooms are not to part. Also some of the food and the serving sizes do not make sense. On a good note I have eaten the best tacos yet here at the hotel, served by Maria, at a stand. The view from the pool area is also quite unbelievable, the...

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3Thank laura C
KarismaHotelsResorts, General Manager at Azul Beach Resort The Fives, responded to this review

Thank you so much for taking the time to share your experience in regards to your recent stay with us. Renaud Pfeifer General Manager

Toronto
Reviewed 30 August 2016

It is not a practice of mine to spill my opinions and comments and expect a very broad public to either respect or pan them. This is a review because I really believe this property and it's wonderful staff have taught myself and possibly many others to enjoy the moment and absolutely respect the efforts that this staff put forward....

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3Thank noonions
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives, responded to this review

Thanks you for the positive review. We are very happy to hear that you really enjoy your experience at Azul Fives By Karisma. We'd like to thank you for choosing to stay at our resort and hope so to welcome you back very soon. Pascal Mongeau General Manager

Milan, Italy
Reviewed 29 August 2016 via mobile

With my family we spent almost 20 days in this resort. Well conceived and organized, with an excellent and professional staff, it has been able to treat us very well along the vacation. A particular mention to the restaurants able to satisfy every palate. Special mention to the Arezzo Italian restaurant, where Chef Alessandro is preparing real and very good...

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5Thank flavio g
KarismaHotelsResorts, General Manager at Azul Beach Resort The Fives, responded to this review

Thank you for highlighting the positive attributes you were able to enjoy, we hope to have the pleasure of serving you again in the future. Renaud Pfeifer General Manager

Minneapolis, Minnesota
Reviewed 29 August 2016

We stayed at the Azul Fives with my entire family (11 of us total, two being under the age of two). We used Lomas for transportation to get to the resort, which was a fiasco. We had a reserved private transportation, that was supposed to be there when we arrived. We ended up waiting in the heat for a half...

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3Thank lisamiezwa
KarismaHotelsResorts, General Manager at Azul Beach Resort The Fives, responded to this review

Dear lisamiezwa, The entire Azul Fives Hotel wants to thank you for your recent stay with us, we always strive to offer you the best so we thank you for your review, your experiences are very important for us. It is very disappointing to hear that your experiences did not live up to expectations. We can assure you that your...

Reviewed 29 August 2016

We were at the Azul Fives for 6 days for our wedding on August 7. We had a group of 50 people that joined us. Overall the stay was wonderful. The staff were excellent. Food was delicious. The resort is beautiful and the beach is really nice. Our guests loved it and everyone was raving how they wanted to come...

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Helpful?
7Thank kelsey t
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives, responded to this review

Thank you for taking the time to write about your recent experience at Azul Fives by Karisma hotel. I´m very happy to read that you had an amazing stay, thank you for choosing us to celebrate such a special occasion. We look forward to welcome you once again and provide you another pleasant vacation. Renaud Pfeifer General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Tennis Court
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located just 10 minutes from charming Playa del Carmen, Azul Fives Hotel is noted for enormous suites designed for families and friends with up to three bedrooms with rooftop decks. Activities and special experiences foster togetherness for families, couples and groups of friends. The 360-suite hotel offers the renowned Gourmet Inclusive® concept, as well as flexible meal plan options to suit all agendas. Private barbecues highlight family activities, and the Kid’s Club sponsored by Fisher-Price® caters to children. Rooftop Weddings inspire soon-to-be-married couples. The 24-hour room service and full-service concierge ensure memorable vacations. ... more   less 

Additional Information about Azul Beach Resort The Fives

Address: Predio El Limonar Fraccion 2 | Xcalacoco, Municipio de Solidaridad, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: ₹ 8,670 - ₹ 60,017 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Azul Beach Resort The Fives 4*
Number of rooms: 524
Reservation Options:
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Also Known As:
Azul Fives By Karisma Hotel Playa Del Carmen
Azul Beach Resort The Fives Riviera Maya/Playa Del Carmen
Hotel Style:
#11 Business Hotel in Playa del Carmen
#29 Top resorts Hotel in Playa del Carmen
#37 Luxury Hotel in Playa del Carmen
#38 Spa Hotel in Playa del Carmen
#40 On the Beach Hotel in Playa del Carmen
#43 Family Hotel in Playa del Carmen
#80 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Azul Beach Resort The Fives staff and other travellers.
1,078 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in Villa 3 on the 3rd floor. This building was central to everything and quiet.”
 of 5 bubbles 448derekg, 18 Feb 2017 | Read review
“The rooms on the bottom floor are better”
 of 5 bubbles , 18 Feb 2017 | Read review
“Go with a one bedroom with a pool view”
 of 5 bubbles bolasker, 17 Feb 2017 | Read review
“Ask to be in building closer to beach”
 of 5 bubbles JimperMom, 17 Feb 2017 | Read review
“Essence area has construction - villas (4,5,6,7) are best and between the beach and the plaza area. Avoid Villa 1 if you go to bed early.”
 of 5 bubbles robbiedigital79, 16 Feb 2017 | Read review
5 of 5