We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Fives Beach Hotel & Residences

Save
Share
Predio El Limonar Fraccion 2 Acceso Xcalacoco, Playa del Carmen 77710 Mexico
E-mail hotel
COVID-19 update: See the added health and safety measures this property is taking.Read more
41 people are viewing this hotel
Hotels.com
US$ 319
View deal
yescapade.com
US$ 220
View deal
Priceline
US$ 354
View deal
FindHotelUS$ 243
TravelocityUS$ 319
Orbitz.comUS$ 319
View all 14 deals
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (12916)
Pool & Beach (2237)
Videos (2)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
Read more
Updated 24/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Fives Beach Hotel & Residences
Updated 24/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#25 of 313 hotels in Playa del Carmen
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Escape to Our Glamorous Beachfront Resort in Playa del Carmen Hugging the white sand coast of the Caribbean Sea, The Fives Beach Hotel & Residences offers a luxurious vacation retreat in Riviera Maya, Mexico. With its chic, modern architecture at the water's edge and authentic Yucatan spirit, our AAA Four Diamond hotel is an idyllic escape for family vacations, romantic getaways, destination weddings, and honeymoons in Playa del Carmen. Indulge your senses and sink into serenity in our lavish deluxe rooms and 1-, 2 -or 3-bedroom suites or spectacular Penthouse Sky Suites, designed with contemporary Mexican design and luxuries from aromatherapy to pillow menus. Relax on the white sand beach and sip a tequila-infused cocktail from the beach bar. Renew body and spirit at Fives Spa, or lounge by our seven outdoor pools with your butler on hand. Savor global flavors at our gourmet and casual restaurants and bars. Located on the white sands of Playa del Carmen beach, 35 minutes south of Cancun International Airport and 10 minutes from charming Playa del Carmen our resort is close to all of the best attractions and adventures on the Riviera Maya. Enjoy the restaurants, nightlife, and shopping in downtown Playa del Carmen. Tee off on championship golf courses. Explore ancient Mayan ruins and eco-theme parks, and enjoy scuba diving and snorkeling in the turquoise Caribbean Sea. Or just relax in our modern architecture surrounded by cenotes and the Yucatan jungle. The Fives Beach Hotel is noted for enormous suites designed for families and friends with up to three bedrooms with rooftop decks. Activities and special experiences foster togetherness for families, couples, and groups of friends. The 360-suite hotel offers the renowned All Senses Inclusive® concept, as well as flexible meal plan options to suit all agendas. Private barbecues highlight family activities and the Kid’s Club caters to children. Rooftop Weddings inspire soon-to-be-married couples. The 24-hour room service and full-service concierge ensure memorable vacations.
Read more
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Valet parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Rooftop bar
Snorkelling
Tennis court
Water sport equipment rentals
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Rooftop terrace
24-hour security
BBQ facilities
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Coffee / tea maker
Kitchenette
Cable / satellite TV
Bath / shower
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Minibar
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
Show more
Room types
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Family
Languages Spoken
English, French, Spanish

Location

Full view
Contact
Predio El Limonar Fraccion 2 Acceso Xcalacoco, Playa del Carmen 77710 Mexico
Name/address in local language
Getting there
Cancun Airport45 kmSee all flights
Aerodromo de Playa Del Carmen7 kmSee all flights
See all nearby hotels
15338Reviews2701Q+A100Room tips
Traveller rating
  • 11,315
  • 2,318
  • 879
  • 404
  • 428
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Rex McIntosh wrote a review Nov 2021
Austin, Texas1 contribution
Mixed review from annual traveler to Mexico. Group of 4 adults and 4 kids in 2 rooms with all-inclusive option. First time to the Fives - had a nice time, but we won't go back to this hotel on future visits. If kids, go with Dreams or Hyatt Ziva over this option. Pros - The staff. Super friendly and did their best to make the experience a great one. Shout-out to Tino (bar waitstaff by the ocean pool) - he was great. - The diving certification. Carolina and Demian (instructors) made the two-day Open Water diving experience for my kids a true delight, they were professional but also really fun, and made the dives we took in the ocean a memory of a lifetime. - Italian restaurant - excellent menu and meal. Oscar was awesome as our server. - Pool-side lunch options - tacos/pizza/burgers down by the pools at the beach. Cons - Large rooms but strange layout wastes the potential, and other misses like a rooftop hot tub that doesn't get hot (on purpose - no heater) and flimsy pull-out mattresses. - Property feels closed in - with a tiny sliver of beach access on one end. 10 minute walk from far-end to beach. - Majority of restaurants. Food was mediocre at best (except Arezzo). Trying to get reservation was a nightmare. Coffee was terrible, had to pay extra for the Starbucks knock-off and the ice-cream shop. - Concierge service. Maybe we weren't slipping the guy enough cash, or they prioritized residents, we struggled to make reservations. - Spa. Worst facials wife and MIL ever had.
Read more
Date of stay: November 2021
Helpful
Share
KLCLEswimrun wrote a review Feb 2021
Cleveland, Ohio51 contributions39 helpful votes
+1
Hotel's Favourite
We brought our 2 kids (3&5) for one week and had the best time. It was so relaxing and exactly what we needed to get away. We’re already ready to go back!! I can’t say enough about the great staff - so kind and helpful- with absolutely anything we needed. They were so accommodating. Including our concierge, Claudia. It was so nice to have someone to help us each day; and she’s awesome! Everything was also very clean. We felt very comfortable and safe and appreciated all of their protocols to sanitize and keep guests safe. The pool and beach area was amazing. Unbelievable. We loved all of the space and that it wasn’t difficult finding chairs. Each day, we bounced back and forth. Within the big pools, they had shallow areas about a foot deep which were awesome for the kids playing! And, aside from the big pool, there are pools throughout the property - which was so nice to “change the scenery” for afternoon vs morning (so spoiled, right?!). Plenty of pool bars, which was awesome for us parents too! On that note, the property itself was so beautiful and a huge plus of the resort. Big property, with varying landscape. We loved that they have a jungle walk and paths. It made it really fun for the kids. The food and restaurants were also great. No complaints. It was really nice that each restaurant had plenty of food options for kids - and they would put together anything requested outside of their normal “kid options.” All you had to do was ask. For example, we asked for grilled chicken, rice, vegetables, etc. based on the restaurant and it was no problem at all. They say you need to have reservations, but the resort occupancy was so low when we were there that it really wouldn’t have been an issue if you didn’t have them. I do wish they would have more lunch or all day food options - for snacks, lighter food, etc. For example, they have one full service sit down lunch, but they would benefit from another beach grill type restaurant (aside from the burger bar they have, and taco cart). I do think they are working on one (construction phase). The gym onsite was very nice. About 4-5 treadmills, at least one bike and one elliptical plus great weights. It looked onto the main plaza area which was nice for treadmill runs. My one word of warning/caution: they will try to offer to you to get you in a sales pitch meeting. We sat through it and it was high pressure. About an hour time commitment (no cutting it short) and it’s awkward because it is so high pressure. I feel like there has to be a better way for them to go about this. It’s a great resort and family of properties, but the sales approach could be a bit more mature. I have such wonderful memories from this trip and am appreciative for such great staff and the resort. Highly recommend!
Read more
Date of stay: January 2021Trip type: Travelled with family
19 Helpful votes
Helpful
Share
Response from Laura Morales, Propietario at The Fives Beach Hotel & Residences
Responded 15 Feb 2021
Dear KLCLEswimrun, Thank you for choosing us as the destination for your recent vacation and for sharing your amazing and detailed review with the TripAdvisor community. It is a great pleasure for us to know that your All Senses experience exceeded your expectations. Our number one priority is to make each guest feel at home and provide a relaxing vacation. We are glad that our team has provided excellent service because there is nothing more rewarding than receiving the praise of our valued guests and we will certainly share your kind comments with them. We appreciate your preference and we look forward to your next visit at The Fives Beach Hotel and Residences. Sensorial regards, Management team The Fives Beach Hotel and Residences
Read more
Allyson wrote a review Nov 2021
Holly Ridge, North Carolina1 contribution
We enjoyed this beautiful place! Our families and friends came to witness our marriage. The staff was friendly and helpful. We will remember this place the next time we travel. Thank you Fives at the Beach in Playa del Carmen for an amazing week!
Read more
Date of stay: November 2021Trip type: Travelled with family
Helpful
Share
Rosio L wrote a review Nov 2021
3 contributions1 helpful vote
We just returned from a week at the Fives Hotel. Our butler, Cesar, made this an excellent trip from start to finish. He scheduled our dinners at our favorite restaurants, worked with us when we ran into issues with an excursion, and communicated with us daily to be sure we had everything we needed. We look forward to returning and working with him again.
Read more
Date of stay: November 2021Trip type: Travelled with family
Helpful
Share
Tim N wrote a review Nov 2021
7 contributions
Another great trip to The Fives Beach. We stayed 8 nights to celebrated my wife’s birthday. The Food, accommodations, service, facilities were all top notch. With that said, I want to recognize certain staff who went above & beyond. To our Butlers Cesar & Juan, any request we proposed was fulfilled on a timely basis. To our Lizzards pool bartenders Francisco & Oberline made great drinks & carried on great conversations with my girls. Finally went to recognize Ramon & Inés in the Sales office for making our trip special & provided additional add-Ons for our trip. Again thank you all & cant want to see / patron The Fives Beach.
Read more
Date of stay: November 2021Trip type: Travelled with family
Helpful
Share
Previous
123456
PRICE RANGE
US$145 - US$912 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
azul fives by karisma hotel playa del carmen
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
662
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about The Fives Beach Hotel & Residences
Which popular attractions are close to The Fives Beach Hotel & Residences?
Nearby attractions include Playa (0.8 km).
What are some of the property amenities at The Fives Beach Hotel & Residences?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at The Fives Beach Hotel & Residences?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at The Fives Beach Hotel & Residences?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at The Fives Beach Hotel & Residences?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to The Fives Beach Hotel & Residences?
Conveniently located restaurants include MVNGATA Beach Club & Rooftop, Coco's Cabanas, and Koh Thai - Wok Cuisine.
Are there opportunities to exercise at The Fives Beach Hotel & Residences?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does The Fives Beach Hotel & Residences have airport transportation?
Yes, The Fives Beach Hotel & Residences offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Fives Beach Hotel & Residences?
Yes, dry cleaning and laundry service are offered to guests.
Does The Fives Beach Hotel & Residences offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Fives Beach Hotel & Residences?
The staff speaks multiple languages, including English, Spanish, and French.