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    Hacienda Tres Rios

    Carretera Cancun-Tulum, Km. 54, Playa del Carmen 77760, Mexico
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    Best prices for your stay
    6/8/2017 7/8/2017
    US$ 285
    US$ 285
    US$ 287
    Traveller (3567)
    Pool & Beach (808)
    Room & Suite (647)
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    Overview
    • Excellent60%
    • Very good23%
    • Average9%
    • Poor4%
    • Terrible4%
    Travellers talk about
    “segway tour” (189 reviews)
    “the grill” (331 reviews)
    “chef oscar” (106 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Rooftop Terrace
    Butler Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Fairmont Mayakoba
    3,854 reviews
    #10 of 209 hotels in Playa del Carmen
     
    Occidental at Xcaret Destination
    12,361 reviews
    #72 of 209 hotels in Playa del Carmen
     
    Grand Velas Riviera Maya
    3,139 reviews
    #2 of 209 hotels in Playa del Carmen
     
    Blue Diamond Luxury Boutique Hotel
    1,406 reviews
    #46 of 209 hotels in Playa del Carmen
     
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    50
    Reviews (5,271)
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    There are newer reviews for Hacienda Tres Rios
    See the most recent reviews

    1,271 - 1,275 of 3,554 reviews

    Reviewed 30 March 2015

    The hotel rooms are nice, but the beach, the pools, the rivers to kayak and snorkel and especially the people are what make the place special. You can't walk into town but there are good restaurants and buffet all over the property. Lovely coffee shop...More

    1  Thank TazRad
    Response from DavidZCancun_Mexico, Manager at Hacienda Tres RiosResponded 31 March 2015

    Dear Guest: Thank you for your nice comments specially on our staff whom we are proud of and thank you on their behalf. Your nice words encourage us to continue working with "A great service, A great smile". Come back soon remember your private Mexican...More

    Reviewed 29 March 2015

    My family and I had a great time at our stay last week at Hacienda Tres Rios. The hotel itself if pretty nice, although the walls are pretty thin and our room had a few problems from the beginning like the lock didn't work on...More

    Thank Caleb B
    Response from DavidZCancun_Mexico, Manager at Hacienda Tres RiosResponded 31 March 2015

    Dear Guest: Thank you for your nice comments, specially about our staff whom we are proud of and thank your on their behalf. Come back soon, remember your private Mexican retreat awaits you.

    Reviewed 29 March 2015

    We had a wonderful week at Tresrios. The Butlers were outstanding and were committed to making sure we had a memorable experience. The service they provided was excellent... always willing to help. Julio, Emmanuel and Miguel were absolutely the best.

    Thank cindy q
    Response from DavidZCancun_Mexico, Manager at Hacienda Tres RiosResponded 1 April 2015

    Dear Guest: Thank you for your nice comments specially about our butler staff whom we are very proud of and thank you on their behalf. Come back soon remember your private Mexican retreat awaits you.

    Reviewed 28 March 2015

    Just got back from our 4th trip to Hacinda Tres Rios. We had a great, relaxing week, meeting old friends and new. We met with Rafael Ramirez to go over our account, and had a nice time catching up over a delicious breakfast. We started...More

    Thank AlnDebbie
    Response from DavidZCancun_Mexico, Manager at Hacienda Tres RiosResponded 1 April 2015

    Dear Guest : Thank you for taking the time to share your experience on Hacienda Tres Rios. We are glad to learn you had a wonderful time and are making plans to come back. It will be our pleasure to be your host again.

    Reviewed 28 March 2015

    I loved taking my vacations here because i had almost everything in the same place. Besides the hotel had many activities in order to keep us always having fun. Our concierge Ingrid was so nice with us,and in our room everything was allright thanks to...More

    Thank Isabel J
    Response from DavidZCancun_Mexico, Manager at Hacienda Tres RiosResponded 1 April 2015

    Dear Guest: Thank you for your nice comments. It is always a pleasure to be your host and your words encourage us to continue giving "a great service, a great smile". Come back soon remember your private Mexican retreat awaits you.

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    3,139 reviews
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    1,406 reviews
    #46 of 209 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Beachfront
    • Free Internet
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Airport Transportation
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Spa
    Details
    • Price range
    • US$ 206 - US$ 1,172 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #35 Top resorts Hotel in Playa del Carmen
    • #38 Family Hotel in Playa del Carmen
    • #44 Luxury Hotel in Playa del Carmen
    • #44 Spa Hotel in Playa del Carmen
    • #47 On the Beach Hotel in Playa del Carmen
    • #48 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 273
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, BookIt.com, Booking.com, Hotels.com, Prestigia, TravelUp, Expedia, Travelocity, TripOnline SA, Cheap Tickets, HotelsforEveryone, Hotwire, HotelQuickly, Cancelon, getaroom.com and Evoline ltd so you can book your Hacienda Tres Rios reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Hacienda Tres Rios Hotel Playa Del Carmen ,
    • Hacienda Tres Rios Riviera Maya/Playa Del Carmen
    Add Photo Photos
    Traveller (3567)
    Pool & Beach (808)
    Room & Suite (647)
    Dining (281)
    Hotel & Grounds (2172)
    Family and Play Areas (68)
    Bathroom (21)
    Business Centre & Event Rooms (5)
    Nearby
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    7.37 km away
     
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    3.73 km away
     
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    1.56 km away
     
    Fairmont Mayakoba
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    2.70 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Quiltingmamma
    25 July 2017|
    Answer
    Response from jimincancun | Property representative |
    As in any hotel, you leave an open credit card at check-in and then charge your expenses to the room. I am not trying to change your mind :) but please be aware that the hotel is not close to anything and a trip into Playa... More
    1
    Vote
    Quiltingmamma
    25 July 2017|
    Answer
    Response from jimincancun | Property representative |
    1.- Shuttle service from the airport to the hotel has a cost and you can reserve it with the same people you reserved the room with, directly with the hotel or through another agency. 2.- There is a shuttle from the Hotel... More
    1
    Vote
    Melissa L
    21 July 2017|
    Answer
    Response from JWehrle | Property representative |
    That area is for Private Residence Club members but you can check with the Concierge after you arrive.
    0
    Votes
    Google Translation
    Room Tips
    "Rooms are gigantic...you won't find nicer suites!"
    Read review
    "bring mosquito repellant as there are lots of mosquitos"
    Read review
    "We did not experience a bad room in any of our 4 times here."
    Read review
    "The bartenders on the beach are amazing! take a nap on the comfy beach beds!"
    Read review
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