We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
2/1/2018 3/1/2018
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Hacienda Tres Rios

    Carretera Cancun-Tulum, Km. 54, Playa del Carmen 77760, Mexico
    Save
    Lowest prices for your stay
    2/1/2018 3/1/2018
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    Lock in the lowest price from our partners
    US$ 626
    US$ 520
    View Deal
    Traveller (3774)
    Pool & Beach (868)
    Room & Suite (659)
    Overview
    • Excellent60%
    • Very good23%
    • Average9%
    • Poor4%
    • Terrible4%
    Travellers talk about
    “segway tour” (200 reviews)
    “nature park” (138 reviews)
    “the grill” (336 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    2 Jan3 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$ 520.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "dd6094f571cd4aa98e4997f30eeed7d2", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1022792,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":2,"month":1,"year":2018},"checkout":{"day":3,"month":1,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"dd6094f571cd4aa98e4997f30eeed7d2","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":626,"lowestMetaPrice":520,"additionalPartner":false,"highestMetaPriceDisplay":626,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":626,"lowestMetaPrice":520,"highestMetaPriceDisplay":626,"hotelName":"Hacienda Tres Rios","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImRkNjA5NGY1NzFjZDRhYTk4ZTQ5OTdmMzBlZWVkN2QyIiwiQUlLIjoiOTFiMzU2MTYyZDQxNDk0NmE4NTdhZDcwODJjNjYyZWUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": false, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "02/01/2018", "checkOut": "03/01/2018", "lowestPrice": "US$ 520", "hasDates": true, "hacComplete": false, "contentIdMappings": {}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    JPMiles / Payback Arrow
    50
    JPMiles / Payback Arrow
    Reviews (5,730)
    There are newer reviews for Hacienda Tres Rios
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1,161 - 1,165 of 3,789 reviews

    Reviewed 11 December 2015

    My wife and I spent four days at Hacienda Tres Rios to celebrate our anniversary. The resort experience was truly incomparable to any other we've ever encountered. The entire staff to a person was friendly, engaging, and provided excellent service throughout the entire stay. They...More

    Thank J L
    Response from DavidZCancun_Mexico, Gerente at Hacienda Tres RiosResponded 9 February 2016

    Dear Guest: We thank you for taking the time to write your review regarding your anniversary and are happy to hear it was such a lovely experience. We will be sure to share your comments with our staff who will be happy to hear their...More

    Reviewed 9 December 2015

    Jorge did a wonderful job as our waiter in Casa Las Islas. The variety of food is outstanding! We also ate at Kotori which is Asian cuisine and Gerardo did an awesome job as our waiter. There are two pool areas plus several beach areas....More

    Thank 911PatriciaB
    Response from DavidZCancun_Mexico, Gerente at Hacienda Tres RiosResponded 12 February 2016

    Dear Patricia: Thank you for your feedback and for sharing your lovely comments in regards to the readily service of our staff. We take pride in our menu and love to hear that it was much to your liking. Thank you for taking the time...More

    Reviewed 8 December 2015 via mobile

    Had one of my best vacations here! Eco friendly, beautifully decorated resort! Everything you need right there on the property. Activities were excellent; did a bike tour with Alejandro. When I say funny but knowledgeable, that's an understatement. Not only did he have exceptional knowledge...More

    Thank Renee A
    Response from DavidZCancun_Mexico, Gerente at Hacienda Tres RiosResponded 12 February 2016

    Dear Renee: Thank your for sharing your review. We are pleased to hear that we were able to accomplish our goal to provide a memorable vacation experience and that your trip to Hacienda Tres Rios has been one of your best vacations. Thank you for...More

    Reviewed 7 December 2015

    + the people were very nice + the resort was very clean + the food was better than average + the rooms clean and modern + the grounds well kept - the beach is nearly gone (washed away with most of 2 miles to the...More

    1  Thank JOHN F
    Response from DavidZCancun_Mexico, Manager at Hacienda Tres RiosResponded 15 December 2015

    Dear John: Thank you for your feedback. We are happy to hear that we fulfilled our mission in providing a wonderful vacation experience. Thank you for your kind comments about the cleanliness of the resort and its facilities. We are delighted to know that the...More

    Reviewed 7 December 2015

    Beautiful and comfortable, nice view, however the bed linen smelled sour. There is a need for more entertainment. There were two shows that were excellent, "The Mayans" and a "Circus" show with jugglers, dancers, and contortionist were excellent. That was two nights out of 7...More

    Thank Mskat419
    Response from DavidZCancun_Mexico, Manager at Hacienda Tres RiosResponded 15 December 2015

    Dear Guest: Thank you for sharing your review. We are delighted to hear that you had a wonderful vacation, that is definately the experience we strive to provide. Your kind suggestions and comments will definately be taken into consideration. Thank you for taking the time...More

    Fairmont Mayakoba
    4,288 reviews
    #10 of 213 hotels in Playa del Carmen
    2.7 km
     
    Secrets Maroma Beach Riviera Cancun
    12,615 reviews
    #2 of 6 hotels in Playa Maroma
    5.5 km
     
    Iberostar Grand Hotel Paraiso
    6,045 reviews
    #1 of 11 hotels in Playa Paraiso
    7.5 km
     
    Ocean Maya Royale
    6,834 reviews
    #46 of 213 hotels in Playa del Carmen
    0.9 km
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Beachfront
    • Free Internet
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Airport Transportation
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Spa
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$ 198 - US$ 975 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #28 Family Hotel in Playa del Carmen
    • #35 Top resorts Hotel in Playa del Carmen
    • #43 Luxury Hotel in Playa del Carmen
    • #47 Spa Hotel in Playa del Carmen
    • #48 On the Beach Hotel in Playa del Carmen
    • #48 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 273
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, BookIt.com, Booking.com, TravelUp, Orbitz, Hotels.com, Priceline, Travelocity, Hotwire, HotelsforEveryone, getaroom.com, Cancelon, Evoline ltd and TripOnline SA so you can book your Hacienda Tres Rios reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Hacienda Tres Rios Hotel Playa Del Carmen ,
    • Hacienda Tres Rios Riviera Maya/Playa Del Carmen
    Add Photo Photos
    Traveller (3774)
    Pool & Beach (868)
    Room & Suite (659)
    Dining (291)
    Hotel & Grounds (2301)
    Family and Play Areas (74)
    Bathroom (22)
    Business Centre & Event Rooms (7)
    Nearby
    Nearby HotelsSee all 213 hotels in Playa del Carmen
    Ocean Maya Royale
    6,834 reviews
    .93 km away
     
    Iberostar Grand Hotel Paraiso
    6,045 reviews
    7.54 km away
     
    Secrets Maroma Beach Riviera Cancun
    12,615 reviews
    5.53 km away
     
    Fairmont Mayakoba
    4,288 reviews
    2.70 km away
     
    Nearby Restaurants
    hacienda amarte maroma
    27 reviews
    1.21 km away
    Saffron
    284 reviews
    3.16 km away
    El Puerto
    145 reviews
    2.85 km away
    Coco's Cabanas
    177 reviews
    5.11 km away
    Nearby Attractions
    Tres Rios Ecopark
    197 reviews
    .02 km away
    El Caracol
    28 reviews
    1.94 km away
    KayTours
    414 reviews
    4.31 km away
    Co.Cos Culinary School & Catering
    238 reviews
    4.69 km away
    Ask a question
    Questions & Answers
    Kyle B
    30 November 2017|
    Answer
    Response from jimincancun | Property representative |
    You can also contact the company you made your reservation with or the resort itself and they can arrange transportation.
    0
    Votes
    alaskakyle
    16 November 2017|
    AnswerShow all 2 answers
    Response from jimincancun | Property representative |
    The hotel Has Corona and a local artisan beer "Cancun." There are also high-quality tequilas available.
    1
    Vote
    Google Translation
    pedoh
    8 November 2017|
    AnswerShow all 5 answers
    Response from jimincancun | Property representative |
    Dress shoes normally do not include tennis shoes.
    0
    Votes
    Google Translation
    Room Tips
    "1110 has old mattress and sofa couch is old and dirty."
    Read review
    "Our room was directly above a noisy kitchen fan that ran 24/7."
    Read review
    "I'm happy.."
    Read review
    "great rooms, great room service, housekeeping and hospitality."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing