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Hacienda Tres Rios

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Traveller (4279)
Pool & Beach (932)
Room & Suite (701)
Overview
Carretera Cancun-Tulum, Km. 54, Playa del Carmen 77760 Mexico See on map
Name/address in local language
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Rooms
Restaurant
4.5 Star accommodation
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Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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About
Description
Hacienda Tres Ríos is an environmentally responsible luxury resort that offers exclusive access to the Tres Ríos Nature Park in the Riviera Maya and a very complete All Inclusive Plan. Architecturally acclaimed ...More accommodations, fine dining, and world-class spa services are integrated with breathtaking experiences in Tres Ríos Nature Park. Guests can tour mangrove forests, swim, snorkel, and kayak along winding rivers, or simply unwind on the resort’s tranquil beaches. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Restaurant
Beachfront
Free Internet
Fitness Centre with Gym / Workout Room
Spa
Adult pool
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Wheelchair Access
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Top resorts Hotels
,
Spa
,
Romantic
,
Luxury
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Top resorts Hotels
,
Spa
,
Romantic
,
Luxury
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
255
Price range
US$ 227 - US$ 563 (Based on Average Rates for a Standard Room)
Also Known As
Hacienda Tres Rios Hotel Playa Del Carmen
,
Hacienda Tres Rios Riviera Maya/Playa Del Carmen
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Nearby
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Nearby RestaurantsSee all 1,482 restaurants in Playa del Carmen
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Nearby AttractionsSee all 761 attractions in Playa del Carmen
Delphinus Xcaret
1,421 reviews
5.34 km away
Playa
5 reviews
4.93 km away
KayTours
579 reviews
4.31 km away
MeetPlaya Transfers
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Photos
Traveller (4,279)
Pool & Beach (932)
Room & Suite (701)
Dining (317)
Family and Play Areas (83)
Business Centre & Event Rooms (6)
Amenities (6)
Reviews (7,122)
Filter reviews
4,631 results
Traveller rating
2,758
1,109
385
189
190
Traveller type
Time of year
LanguageEnglish
More languages
2,758
1,109
385
189
190
Show reviews that mention
All reviewssegway tournature parkthe grillsense adventurethree riverssports barthe mexican restaurantchef's tablelobster dinnerfamily pooltime sharebeach bedsadult poolkids clubcasino nightsales presentationbeautiful resort
FilterEnglish
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1 - 5 of 4,631 reviews
Reviewed today via mobile

good bike tour with an excellent guide: Jose. Jose is really professional and loves his job ! Thanks so much The hotel is really nice. thanks to make our holidays wonderful! Thanks for all your animations!

Thank Explore797369
Reviewed today

We spent a week using points from a timeshare in the US. We elected to not take the all inclusive package offered at $119/person/day offered prior to arrival or $139 on arrival since we are a couple and had a car and wanted to have...More

Thank Kris A
Reviewed 2 days ago

******WARNING******Prior to Booking based On Trip Advisor reviews, go to Other Trip Rating Websites on Hacienda Tres Rios as Trip Advisor screens reviews for the benefit of the resort. This resort averages less than 3 of 5 stars at any other website****** I have traveled...More

2  Thank Vinnie W
Response from EnriqueR2036, Gerente at Hacienda Tres RiosResponded today

Thank for staying at Hacienda Tres Rios, your comments are very important for us and regarding your review. We offer a sincerely apologize for nos exceed your expectation and for the misunderstanding your experienced. We will work harder to avoid this type of situations and...More

Reviewed 5 days ago via mobile

We went kayaking with our guide tour Diego, who did the best to made us a have a great time, he thought us how to proper kayac, and to enjoy the benefits from the Cenote. I highly recommend you this experience.

Thank Adriana T
Response from EnriqueR2036, Gerente at Hacienda Tres RiosResponded 2 days ago

We are so happy to hear that you enjoyed your experience, our guest opinions are important to us. We wil share your comments with the staff you mentioned. We hope to welcome you back soon.

Reviewed 5 days ago

This review is not about staying at the resort but the fraudulent sales practices used by a sales representative of Sunset World & Vacation Experiences. I received a call from their sales representative, Jayson Garcia, with an offer for 5 days and 4 nights at...More

2  Thank feudal
Response from EnriqueR2036, Gerente at Hacienda Tres RiosResponded today

We apologize for what you experienced. Your opinion is very important to us and I assure you that we will take corrective actions to avoid this type of situation in the future.

View more reviews
Questions & Answers
Ask a question
goodngone78
9 September 2018|
Answer
Response from jimincancun | Property representative |
There are always activities for the 15-16 of September in each of the hotels.
0
Votes
cindyv02
26 August 2018|
AnswerShow all 3 answers
Response from jimincancun | Property representative |
There are many options. There are shuttle companies available. Normally we recommend that you make reservations through the company that you make your reservation with.
1
Vote
Misbah A
22 August 2018|
Answer
Response from jimincancun | Property representative |
Although we do have vegetarian and vegan food available the resort does not specifically have halal food options.
0
Votes
Room Tips
"Ask for an upper level corner room to have two sets of sliders."
Read review
"all the rooms are beautifully decorated and spacious !"
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"All the rooms had a great view from what I could see"
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"Serene, quiet and in tune with nature."
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