We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hacienda Tres Rios

Travellers' Choice award winner
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hacienda Tres Rios
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

4,991 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 3,374: English reviews
Start your review of Hacienda Tres Rios
 Click to rate
Reviewed yesterday NEWvia mobile

Hacienda tres Rios is a great resort if you are in the area the atmosphere is so peaceful and relaxing. Food is amazing best I've had, great drinks. If you come here try the morning buffet omelet bar. If you have the time I would recommend signing up for the segway tour of the resort it tells you a lot...

 Report
Helpful?
Thank Sean D
Reviewed yesterday NEWvia mobile

Tres Rios was great, very family friendly. They had activities suited for everyone. Centrally located. It's just a 40 minute drive to Cancun, 30 minutes to Tulum, 15-20 min to 5th Ave at Playa. Worth renting a car for a day or two take day trips to some of these areas, much cheaper than paying taxi. I would definitely go...

 Report
Helpful?
1Thank Mildred H
Couva, Trinidad
Reviewed yesterday NEW

This place is outstanding and I definitely would be returning in the near future. It is clean, serene, safe and still has all the amenities one needs to truly experience what a vacation or Honeymoon is. The food, the drinks and the service is unbeatable. Special mention must be made of Erick Lopez, a remarkable bellboy.

 Report
Helpful?
Thank Anderson W
Reviewed 2 days ago NEWvia mobile

The Segway tours was great! Alejandro was excellent! Recommend it to anyone who stays here. All staff at the hotel were very friendly and helpful. Service was great and so was the food. Look forward to coming back soon.

 Report
Helpful?
Thank TinaTripp
Plano, Texas
Reviewed 3 days ago NEW

Not sure if it was the time of the year but it was very windy and the ocean was very angry in March 2017. Highlights of our trip: Cenotes/Eco Park - great change up from the usual "vacation on a Mexican beach" Activities - Biking, snorkeling, kayaking, floating down the river, beach volleyball, evening activities. The snorkeling was disappointing in...

 Report
Helpful?
Thank Brenturk
Seattle, Washington
Reviewed 4 days ago NEW

We are owners and have noticed this year that there was a shortage of staff to serve drinks out by the pools. There have been other amenities that have been discontinued as well. There used to be a grill out by the family pool to provide hot dogs and hamburgers to the kids during the day (or anyone who wants)...

 Report
Helpful?
1Thank _janetlfranklin48
Hazel Green, Alabama
Reviewed 4 days ago NEW

My 74 year old mom, adult son, husband, and I had an extremely pleasant vacation during the week of March 11th, 2017. We liked the many optional activities available through the beach resort as well as the unique nature park. Riding on the catamaran with Cesar B was the highlight. We also enjoyed the bicycling tour with Alejandra through the...

 Report
Helpful?
Thank 979kaw
Cedar Falls, Iowa
Reviewed 6 days ago NEW

1. There is no swim-up bar. I have been to more than a dozen All-inclusives throughout the Caribbean and have never been to a resort that doesn't have a swim-up bar. 2. Other than the buffet there is no place to get food quickly. Although there is an outdoor restaurant near the adult pool and an outdoor pizzeria, they are...

 Report
Helpful?
3Thank longneckerj
New Jersey
Reviewed 1 week ago

Time share exchange so the price was economical. Almost all aspects of the resort, from the pool, restaurants, cenote rivers for snorkeling and kayaking, rooms and service were wonderful. Highly recommend this resort and it's unique experience.

 Report
Helpful?
1Thank purc8
Ellicott City
Reviewed 1 week ago

Another great week at Trios Rios with some nice changes. Evening music outside the Grill. The Mexican fiesta on Friday night as well as some cosmetic upgrades. Fortunate to have the butler service (mayordomos) available with Adrian-Rodrigo-Jaime-Oscar-Erick-Monse taking care of every need or desire. Thank you to the staff that works hard to make sure we had a wonderful week

 Report
Helpful?
1Thank Jan M

3,785 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (3344)
Viewed
Pool/Beach Area (748)
Viewed
Hotel & Grounds (487)
Viewed
Dining (256)
Viewed
View from Room (119)
Viewed
Room/Suite (265)
Viewed
Family/Play Areas (67)
Viewed
Bathroom (20)
Viewed
Business Centre/Function Rooms (5)
Viewed
0:16
Videos (1)
Viewed
Other (1376)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (408)
Viewed
Adults' Pool (18)
Viewed
Amenities (6)
Viewed
One Bedroom Suite (85)
Viewed
Dining (18)
Viewed
Studio (47)
Viewed
The Hotel (110)
Viewed
Two Bedroom Suite (124)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (33)
Viewed
Hotel & Grounds (5)
Viewed
Pool/Beach Area (3)
Viewed
Room/Suite (3)
Viewed
View from Room (1)
Viewed
Dining (1)
Viewed
Bathroom (1)
Viewed
Other (19)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Playa del Carmen hotels
6.4 km away
The Royal Haciendas All Suites Resort & Spa
The Royal Haciendas All Suites R...
#43 of 212 in Playa del Carmen
3,275 reviews
2.9 km away
Fairmont Mayakoba
Fairmont Mayakoba
#7 of 212 in Playa del Carmen
3,477 reviews
5.4 km away
Le Reve Hotel & Spa
Le Reve Hotel & Spa
#94 of 212 in Playa del Carmen
789 reviews
Show Prices
Show Prices
Show Prices
9.7 km away
Mahekal Beach Resort
Mahekal Beach Resort
#27 of 212 in Playa del Carmen
2,456 reviews
3.2 km away
Banyan Tree Mayakoba
Banyan Tree Mayakoba
#3 of 212 in Playa del Carmen
1,894 reviews
5.2 km away
Azul Beach Resort The Fives Playa Del Carmen
Azul Beach Resort The Fives Play...
#52 of 212 in Playa del Carmen
5,584 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Enjoy and relax in a sustainable tourism luxury development in the Mexican Caribbean, our Spa & Nature Park make it the perfect spot for relaxing while your younger and more adventurous companions explore the beauty of the Riviera Maya within a safe environment such as this award-winning eco-luxury hotel integrated within Tres Ríos Nature Park. Be part of a paradise designed to restore and preserve the natural landscape without sacrificing the comforts and amenities of a five star all-inclusive hotel. ... more   less 

Additional Information about Hacienda Tres Rios

Address: Carretera Cancun-Tulum, Km. 54, Playa del Carmen 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: ₹ 13,547 - ₹ 41,427 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hacienda Tres Rios 4.5*
Number of rooms: 273
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com, Despegar.com, Hotels.com and Jetsetter so you can book your Hacienda Tres Rios reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hacienda Tres Rios Hotel Playa Del Carmen
Hacienda Tres Rios Riviera Maya/Playa Del Carmen
Hotel Style:
#32 Top resorts Hotel in Playa del Carmen
#38 Family Hotel in Playa del Carmen
#40 Luxury Hotel in Playa del Carmen
#42 Spa Hotel in Playa del Carmen
#43 On the Beach Hotel in Playa del Carmen
#48 Romantic Hotel in Playa del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hacienda Tres Rios staff and other travellers.
215 questions
Ask a question

See all questions (215)

Questions? Get answers from Hacienda Tres Rios staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner top sites have access to private roof top jacuzzi.”
 of 5 bubbles ferriswheelboy, 18 Mar 2017 | Read review
“would choose the ocean or the wooded side, other one has more condos and not so pretty”
 of 5 bubbles kde2016, 18 Mar 2017 | Read review
“Don't go there”
 of 5 bubbles redmellen, 15 Mar 2017 | Read review
“Third or fourth floor to get a good view .facing the pools . Facing the poo”
 of 5 bubbles 714ferns, 14 Mar 2017 | Read review
“Try to get one that looks over the ocean and the pools”
 of 5 bubbles rogood, 12 Mar 2017 | Read review
5 of 5