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    Hacienda Tres Rios

    Carretera Cancun-Tulum, Km. 54, Playa del Carmen 77760, Mexico
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    2/1/2018 3/1/2018
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    US$ 520
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    Traveller (3761)
    Pool & Beach (862)
    Room & Suite (658)
    Overview
    • Excellent60%
    • Very good23%
    • Average9%
    • Poor4%
    • Terrible4%
    Travellers talk about
    “segway tour” (198 reviews)
    “nature park” (135 reviews)
    “the grill” (336 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Rooms
    2 Jan3 Jan
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    JPMiles / Payback Arrow
    50
    JPMiles / Payback Arrow
    Reviews (5,713)
    Traveller rating
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    1 - 5 of 3,777 reviews

    Reviewed yesterday

    The hotel and the staff are great!! The high pressure sales is not so great and puts a sour note on the trip. The staff are very accommodating, polite, friendly. The food is great and plentiful and the drinks are wonderful too. Please understand TresRios...More

    Review collected in partnership with this hotel
    Thank Linda H
    Reviewed 2 days ago

    Hacienda Tres Rios is as close to perfection as it gets. The accommodations are magnificent, the staff were extremely helpful and the food was always delicious and sumptuous. The location is great in terms of proximity to Cancun and Playa. Activities offered are fun and...More

    Review collected in partnership with this hotel
    Thank Marlon M
    Reviewed 2 days ago

    5th time here...miss the martini bar a lot.Wish there were pull handles on public washroom stall doors as they are hard to open.Wish owners could stop having tunnel vision on the future and see what they have in front of them.Keep up with the maintenance...More

    Review collected in partnership with this hotel
    Thank 999robynb
    Reviewed 3 days ago

    We were at HTR 12/2-12/9 and had a wonderful time. We did all the "no additional charge" daytime activities. We and found all the guides (Jonatan (bicycling), Christain (snorkling), Jessica (kayaking), and Oscar (nursery/nature tour) to be friendly, engaging and informative. We asked about some...More

    Thank KyFreeman
    Reviewed 3 days ago

    We spent a week with friends who are long-time owners at Hacienda Tres Rios. It was very impressive - the resort is bordered by a large area of undeveloped land to its north and by some adjoining resorts to the south. The buildings, grounds and...More

    Thank Pete B
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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Beachfront
    • Free Internet
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Airport Transportation
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Spa
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$ 198 - US$ 762 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #28 Family Hotel in Playa del Carmen
    • #35 Top resorts Hotel in Playa del Carmen
    • #43 Luxury Hotel in Playa del Carmen
    • #47 Spa Hotel in Playa del Carmen
    • #48 On the Beach Hotel in Playa del Carmen
    • #48 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 273
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com, Orbitz, Hotels.com, TravelUp, Priceline, Travelocity, Hotwire, HotelsforEveryone, Cancelon, Evoline ltd, getaroom.com and TripOnline SA so you can book your Hacienda Tres Rios reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Hacienda Tres Rios Hotel Playa Del Carmen ,
    • Hacienda Tres Rios Riviera Maya/Playa Del Carmen
    Add Photo Photos
    Traveller (3761)
    Pool & Beach (862)
    Room & Suite (658)
    Dining (290)
    Hotel & Grounds (2298)
    Family and Play Areas (73)
    Bathroom (21)
    Business Centre & Event Rooms (7)
    Nearby
    Nearby HotelsSee all 214 hotels in Playa del Carmen
    Secrets Capri Riviera Cancun
    10,005 reviews
    1.17 km away
     
    Grand Velas Riviera Maya
    3,325 reviews
    3.73 km away
     
    Secrets Maroma Beach Riviera Cancun
    12,609 reviews
    5.53 km away
     
    Fairmont Mayakoba
    4,278 reviews
    2.70 km away
     
    Nearby Restaurants
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    Nearby Attractions
    Tres Rios Ecopark
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    .02 km away
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    28 reviews
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    Ask a question
    Questions & Answers
    Kyle B
    30 November 2017|
    Answer
    Response from jimincancun | Property representative |
    You can also contact the company you made your reservation with or the resort itself and they can arrange transportation.
    0
    Votes
    alaskakyle
    16 November 2017|
    AnswerShow all 2 answers
    Response from jimincancun | Property representative |
    The hotel Has Corona and a local artisan beer "Cancun." There are also high-quality tequilas available.
    1
    Vote
    Google Translation
    pedoh
    8 November 2017|
    AnswerShow all 5 answers
    Response from jimincancun | Property representative |
    Dress shoes normally do not include tennis shoes.
    0
    Votes
    Google Translation
    Room Tips
    "great rooms, great room service, housekeeping and hospitality."
    Read review
    "Did not know that they still had room service TIL 2nd week here as menus were not in room. Great job in..."
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    "Cleaning lady was barely getting started in the room at 4:45 pm multiple times."
    Read review
    "No Choice on room - was just given one. We tried to upgrade but they said other rooms was for 'members of..."
    Read review
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