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Hacienda Tres Rios

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Traveller (4492)
Pool & Beach (955)
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About
  • Excellent61%
  • Very good23%
  • Average8%
  • Poor4%
  • Terrible4%
Certificate of Excellence
Hacienda Tres Ríos is an environmentally responsible luxury resort that offers exclusive access to the Tres Ríos Nature Park in the Riviera Maya and a very complete All Inclusive Plan. Architecturally acclaimed accommodations, fine dining, and world-class spa services are integrated with breathtaking experiences in Tres Ríos Nature Park. Guests can tour mangrove forests, swim, snorkel, and kayak along winding rivers, or simply unwind on the resort’s tranquil beaches.
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Property amenities
Pool
Room Service
Free Parking
Restaurant
Free Internet
Fitness Centre with Gym / Workout Room
Meeting Rooms
Hot Tub
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Room features
Suites
Non-Smoking Rooms
Family Rooms
Good to know
HOTEL STYLE
River View
Park View
HOTEL CLASS
Hotel links
Visit hotel website
Location
Full view
Getting there
Cozumel Airport22 km
Cancun Airport39 km
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Nearby restaurants
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Nearby attractions
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Reviews (7,553)
Filter reviews
4,886 results
Traveller rating
2,950
1,152
397
193
194
Traveller type
Time of year
LanguageEnglish
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2,950
1,152
397
193
194
Show reviews that mention
All reviews segway tour chef oscar nature park the grill sense adventure sports bar three rivers chef's table kids club the mexican restaurant lobster dinner family pool time share beach beds adult pool pool side casino night
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1 - 5 of 4,886 reviews
Reviewed yesterday

I've just arrived at Hacienda Tres Rios and am so glad to see Sergio at the pool again. He is so friendly and fun and makes our day! I am also looking forward to seeing Santiago again, too. I am amazed that they can remember...More

Thank eatgourmet
Hotel's Favourite
Reviewed 28 October 2018

I was pleasantly surprised when I arrived at the resort late that evening. I had had a long hot day and my friends and I didn't know what to expect. I didn't see much in the line of explanation of how the place was set...More

Review collected in partnership with this hotel
Thank joyce1721
Response from EnriqueR2036, Gerente at Hacienda Tres RiosResponded 30 October 2018

Thank you for staying at Hacienda Tres Rios and for sharing your experience. We're happy to hear you had a good vacation and enjoyed our Snorkel Tour with Dylan. We hope to welcome you back soon.

Reviewed yesterday

The personal is lovely, the food is very good, and the recreational activities is fabolous! the attention and help of works is correct and efficient. the smell of the kitchen (food) dishes is delicious. the decoration of place is typical mexican artesany. the rooms is...More

Thank RICARDO H
Reviewed yesterday

In the two year absence many improvements made. food quality in general was excellent. Resort needs to continue to work on their wine selection. entertainment enjoyable. ocean water seasonal cleanliness is problematic. north eastern winds bring seaweed for all of Playa. service personnel very friendly...More

Review collected in partnership with this hotel
Thank pcoley
Reviewed yesterday

Hacienda has an excellent service. You pay more then other hotels because of the service. We did not have any problems in our stay. It’s a nig property so you can choose to stay in the resort and not do outside tours. They have kayaking,...More

Review collected in partnership with this hotel
Thank heparin
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Questions & Answers
Ask a question
ny_mt_girl
5 December 2018|
Answer
Response from jimincancun | Property representative |
There is no snorkeling in the mangroves and we have snorkeling trips to the reef and have snorkeling equipment. The seaweed was bad this past year but has gone now.
0
Votes
Climber559739
3 December 2018|
AnswerShow all 2 answers
Response from Laurie E | Reviewed this property |
Yes
0
Votes
Leanne H
21 November 2018|
AnswerShow all 2 answers
Response from jimincancun | Property representative |
The activities in the nature park are only for our guests.
1
Vote
Room Tips
""if your room is far of the bar you can sure to rest quietly""
232ricardoh
yesterday
Read review
"Quiet, wheel chair accessibility everywhere. Request ocean view."
Cindylu5
2 days ago
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"Any Room is a good room"
nephtuinrosarior
5 days ago
Read review
"Some of the top floor rooms have roof top balconies"
TravelFunKes
3 weeks ago
Read review
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PRICE RANGE
US$ 205 - US$ 472 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hacienda tres rios hotel playa del carmen
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
255
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