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Casa Santiago

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134 Reviews from our TripAdvisor Community

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Showing 128: English reviews
Montreal
Reviewed 5 March 2013

We had a very nice stay at Casa Santiago.The place is nicely renovated, the pool and patio are lovely to hang out at and having access to a kitchen all day was definitely a plus. I am not sure why some of the previous reviewers found the location wanting. It is a few blocks away from the main square but...

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Thank WMontreal
Boise, Idaho
Reviewed 30 January 2013

We are an elderly couple who stayed at Casa Santiago for three nights. Previously we were at a small boutique hotel in the city center. It was a very nice hotel, but Merida is very noisy, and staying at Casa Santiago, in the Buddah room, was more relaxing and quiet. The B and B is truly a paradise in the...

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1Thank CJA2012
Columbus, Ohio, United States
Reviewed 16 January 2013

I have traveled to Merida several times, and this was my worst experience. The hotel is rather far from the square (despite some of the other reviews) and down a dark street. I felt uncomfortable walking to the hotel after dark. The staff is friendly but the owner is horribly intrusive and invasive. He's rude and passive aggressive.

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1Thank jmd23
Columbus
Reviewed 16 January 2013

My stay at Casa Santiago was a disappointment - mostly because of poor organization and issues with management. For instance, I asked several times for my bill and ultimately could not find any staff member when I was leaving to pay. Also, when organizing side trips outside of Merida, my friends and I got mixed, inaccurate information about prices for...

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1Thank Jill P
Logan, Utah
Reviewed 15 January 2013

While the house is beautiful as commented on in other reviews the owner is deceptive in his pricing and did not answer questions like "how much are our rooms each night?" until prodded at the very end. There is also overpricing of the "day trips" and again when directly asked about a day trip to Uxmal we had to wait...

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2Thank swallowtail_16
Ohio
Reviewed 14 January 2013

You are made to feel incredibly uncomfortable the entire time as the owner, manager, their numerous visitors, and other staff members sit by the pool hanging out, laughing, and drinking -- 24/7. Add to that the dirtiness of the rooms (black hair coiled in the drains, dirty q-tip on floor), the absurdly high prices (compared to much nicer places in...

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2Thank DeeDee12
jdbeecham
Reviewed 7 January 2013

What a lovely stay at Casa Santiago. My fiance and I are in our twenties and wanted to treat ourselves to cozy & beautiful guesthouse, and this was a great place to indulge for four nights on our otherwise shoe string budget--a/c in the rooms, two pools, awesome gardens and welcoming community vibe. Great mix of ages and backgrounds w...

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Thank jdbeecham
Reviewed 6 January 2013 via mobile

3 old spanish houses from colonial time linked by a beautiful garden with a pool. the owner frank and his manager sergio are perfect hosts who will give you good advice for the visit of merida and places around. we stayed in the garden-room, which was spacious and had a comfy bed. wifi included, as well as breakfast. every house...

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Thank ina9181
Leuven, Belgium
Reviewed 14 December 2012

..and if you have met a Maya, you already know they're as sweet as honey. I stayed at Casa Santiago with 2 girl friends in November and everything was just perfect: the location (close to everything and in a very authentic pretty street), breakfast (Frank's homemade granola is to die for, he gave me the recipe and I'm making it...

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Thank Eva D
Seattle, Washington
Reviewed 15 November 2012

My friend and I thoroughly enjoyed our all-too brief 5-night stay at Casa Santiago. We were both filthy clean retired Japanese women in our late 60's eager to explore the fabulous Yucatan on our own but were not quite sure how to go about it. Casa Santiago provided us with just the right kind of extra service that we old...

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Thank Hiroko R

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
Things to do
  • Pool
Room types
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Casa Santiago is a home and a bed and breakfast in Merida, the capital city of the Yucatan which was founded in 1542 on an ancient Mayan site. It is charming. There are 8 spacious air conditioned suites and all have ceiling fans, private baths, work desks, and original pasta tile floors. There are two pools and beautiful gardens. We are just three blocks from the main square and everything is in walking distance. We offer great tours. Breakfast is included. ... more   less 

Additional Information about Casa Santiago

Address: Calle 72 # 562 | #517 Calle 70 x 63 y 65, Merida 97000, Mexico
Region: Mexico > Yucatan Peninsula > Yucatan > Merida
Price Range: ₹ 3,928 - ₹ 8,184 (Based on Average Rates for a Standard Room)
Number of rooms: 8
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Questions & Answers

Here's what travellers have asked, with answers from Casa Santiago staff and other travellers.
3 questions
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Questions? Get answers from Casa Santiago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are great, depends upon your needs. Last time I was with a friend and we chose a two bedroom room.”
 of 5 bubbles patrosaves, 1 May 2016 | Read review
“View rooms ahead of time on line.”
 of 5 bubbles 693deborahl, 21 Sep 2015 | Read review
“we would recomend garden room, large window opens to patio”
 of 5 bubbles Z5640CIbills, 20 Feb 2015 | Read review
“ask for a window”
 of 5 bubbles horsebacktraveller, 4 Jan 2015 | Read review
“If you like a window then select the Garden Room. I have also stayed in the patio room with the private patio.”
 of 5 bubbles BillandBob, 25 Feb 2014 | Read review
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