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Hotel Hacienda Inn

Expedia.comUS$ 37*
View Deal
#27 of 104 Hotels in Merida
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 40*
US$ 37*
US$ 40*
US$ 37*
US$ 38*
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Hotel Hacienda Inn
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264 Reviews from our TripAdvisor Community

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Showing 81: English reviews
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Reviewed 3 days ago NEW

The hotel is very close to the airport (130 peso ride on the official airport taxis, 100 or less on unofficial ones). Check-in was super fast, and the grounds were amazing! Quiet, relaxed, plants everywhere, and a nice pool with chairs to relax in the shade. Our room was very clean with polished tile floors. Hot water, water pressure, A/C,...

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Helpful?
Thank Dane O
Reviewed 2 weeks ago via mobile

Bad service, specially at the restaurant, you have to get up you're seat and ask for service, all young adults that don't have any customer service training.. place ok for a stop and go. A smile would be good instead of trying to avoid you..

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Helpful?
Thank Victoria H
HotelHaciendaInn, Manager at Hotel Hacienda Inn, responded to this review

Thank you for your comments. We are very sorry your stay was not perfect, we will work hard in restaurant service. Your comments help us improve and we hope you come back to see the results.

San Rafael, California
Reviewed 2 weeks ago

This is a very lovely hotel situated on the main road into Merida near the airport. We were just passing through this time but it will be our base for our next trip to explore Merida. The rooms are very comfortable, the grounds beautiful and the staff very helpful. There is a great pool and a restaurant that won't force...

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Helpful?
Thank Sandinmytoes60
HotelHaciendaInn, Manager at Hotel Hacienda Inn, responded to this review

Thanks a lot for this awesome review. We will work harder to keep the staff and service as good as possible. We are very pleased that you liked the pool and rooms with good prices. Hope to see you soon!

Reviewed 23 April 2017 via mobile

The staff were pleasant and tried to be helpful and did move us to a pool side room after trying to convince us that the Main Street is quiet at night. Hello it's the main road and near the international airport. Please don't lie on something so simple. The room was clean but lacked small things like: - no hand...

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Helpful?
1Thank Korlorr
HotelHaciendaInn, Manager at Hotel Hacienda Inn, responded to this review

We appreciate the time for reviewing your stay in the hotel. We are very sorry that your stay with us was not perfect. Right now we are making changes so this situations won´t happen in the future. We are renovating our facilities to improve the quality and service in the hotel. We hope you give us the opportunity to show...

Reviewed 17 April 2017

We stayed here the last night in Mexico to be close to the airport for a very early flight. Hotel was clean and quiet and the staff was very helpful and friendly. We were in the new rooms towards the back - away from the main road. Something to be aware of is the keycard must stay in the slot...

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Helpful?
Thank Karen C
Reviewed 6 April 2017

I have had a good experience in this charming hotel, Rooms are cleans and comfortables Breakfast are generous and tasty the staff is very professional, special thanks to the concierge: Aaron: professional, helpful and smiling :) i recommend this Hôtel.

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Helpful?
Thank Tess B
Bozeman, Montana
Reviewed 2 April 2017

We chose this hotel for it's proximity to the airport and we are so glad we did. It's only about five minutes from the airport and the front desk will call a cab for you which only costs 100 pesos. We stayed in the new addition and it was very quiet and comfortable. The pool area is very nice. We...

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Thank Judymt
Reviewed 9 March 2017 via mobile

Very nice and charming old world Hacienda,really enjoyed our stay here.Pool was nice as well as the restaurant.Clean,safe and staff was very helpful.Stayed here for two weeks as this hotel was our base for all our adventures while in the Yucatan.

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1Thank Ralph L. S
Calgary, Canada
Reviewed 2 March 2017

The room is your typical large clean room with a large bathroom. Room service was very accommodating. Room was cleaned every day sheets changed every day if desired. The on site restaurant and Bar was again well looked after the staff was the same for both places. As we had stayed for a protracted period of time we became well...

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Helpful?
Thank Jim M
Blair, Nebraska
Reviewed 15 February 2017

Stayed here one night with 3 rooms to accommodate our needs. They did reserve rooms in the back (no noise), all 3 rooms had black mold on the walls, our room was the worst. The clerk who was managing and also the night clerk assured us that it was not mold. When we departed at 4am he was to have...

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Helpful?
Thank Clark K

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Laundry Service
  • Conference Facilities
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
Located 3 minutes away from Merida´s International Airport, Hacienda Inn offers a unique option at Yucatan.Hacienda Inn it’s characterized for its relaxing and charming atmosphere with a traditional Hacienda design.Our 70 guest rooms are equipped and totally renewed to make your stay pleasant.Hacienda Inn facilities include a restaurant, swimming pool, parking lot and gardens where you can enjoy with your family the peace of the Hacienda.With a convenient location, Hacienda Inn is a meeting point for archeological sites, commercial and industrial areas. No shedding its proximity to historical center (10 minutes away) and activities of interest.Merida is known for an exquisite cuisine and "La Noria Restaurant" offers typical and international food to delight our guests. ... more   less 

Additional Information about Hotel Hacienda Inn

Address: Av. Aviacion No 709 | Col. Nueva Sambula, Merida 97000, Mexico
Region: Mexico > Yucatan Peninsula > Yucatan > Merida
Price Range: ₹ 2,004 - ₹ 2,909 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Hacienda Inn 3*
Number of rooms: 70
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Hotel Style:
#2 Best Value Hotel in Merida
#8 Family Hotel in Merida
#19 Business Hotel in Merida
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Hacienda Inn staff and other travellers.
2 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A room inside the courtyard by the pool is ideal.”
Sandinmytoes60, 14 May 2017 | Read review
“Pre-inspect and look for black mold along the floor edge and ceilings”
King0f0maha, 15 Feb 2017 | Read review
“Main floor near the office”
873brianj, 8 Feb 2017 | Read review
“Not a 5 star hotel, but very good for the price.”
ottof834, 1 Dec 2016 | Read review
“Recommend rooms toward the back of the resort, due to the proximity to the road and airport.”
  • large shower
  • TV & Desk
  • Room 219
Phil1ip, 27 Feb 2016 | Read review
5 of 5
Expedia.com
US$ 37* /night
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Booking.comUS$ 38
TripAdvisorUS$ 38
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Prices are for 1 room, 2 adults
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