We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Upon entering the room, there was an unbearable smell of mold. The air conditioner in the room was antiquated and noisey. We had to call for assistance several times as the pluming in the bathroom was terrible. The toilet did not flush and the water...More
Room smelled like mold, they wouldn't open the window to let the air in, after the third request we were told it was against company policy, can't understand why, we were on the 5th floor. A light also took several trips to the service desk...More
Response from GerenteBW, Manager at Best Western Maya YucatanResponded 14 August 2017
muchas gracias por su comentario, estamos trabajando para hacer su estancia con nosotros mas placentera para una proxima ocasion, saludos...More
I stayed at this hotel for 7 nights. After the 2nd night I was convinced I would never stay there again. There were several problems with the facilities. The only consolation is that the people were nice, most of them. Terrible internet, the air conditioner...More
Review collected in partnership with Best Western
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
We came here after a really bad night at an all inclusive outside Progresso. The young man at the desk was very kind, spoke some English and always had a smile. The room was small but clean. There was bottles of water and a coffee...More
Thank Andy H
Response from GerenteBW, Manager at Best Western Maya YucatanResponded 15 August 2017
This hotel is situated between the central plaza and passeo de Montejo; about 3 blocks from either location.
The hotel itself is a little dated. It starts to show a little age in the rooms.
Wifi is not exactly that good. It keeps dropping for...More
US$ 37 - US$ 52 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
TripAdvisor is proud to partner with Agoda, Booking.com, Hotels.com, Expedia, TripOnline SA, Cancelon, Travelocity, HotelQuickly, getaroom.com, Hotwire and Cheap Tickets so you can book your Best Western Maya Yucatan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.