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The hotel has everything going for it. The structure is big, well decorated, clean and with all the amenities you would need for a business trip.
Unfortunately our experience this time was not good at all. We were sent to a part of the hotel...More
Response from IHGService, Guest Relations Manager at Holiday Inn MeridaResponded 1 week ago
Thank you for taking the time to write us a review regarding your recent stay with us. I'm glad that you found our hotel clean and the amenities well to your liking. On the other hand, I am very sorry that the poor...More
Just stayed one night while travelling through Merida.
The hotel was very nice, desk staff very good, clean rooms, comfy bed.
Check in/out was flawless.
Nice atmosphere at the outside restaurant and bar.
A shout out to bartender Ronnie!
Response from ENRIQUE G, Gerente at Holiday Inn MeridaResponded 20 February 2018
Dear guest, thank you very much for your comment. It was a pleasure to assist you and we hope that you will give us the opportunity again very soon.
I did not enjoy my stay, the room was old and cold, so was the bathroom. We tried to change but we were told all rooms were the same. When you turn on the light in the bathroom, a very noisy fan turns on as...More
1 Thank Ula G
Response from IHGService, Guest Relations Manager at Holiday Inn MeridaResponded 20 April 2018
Hello Ula G,
Thank you for staying with us and for enumerating the good, the bad and the opportunities to improve. While I am pleased that you liked our breakfast and found our staff friendly, I truly value the negative comments as this gives us...More
We stayed here over the weekend for a wedding. Lets start with negative comments
-Lots of light comes in behind the door to the hallway and below curtains if you want to sleep late.
-Wifi worked fine the first day and they give you new...More
The Holiday Inn has a great service and a good location for either business or tourism. It caters families, as well as business people or groups. Yet, please don't forget it is a Holiday Inn, so do it expect premium furnishings, and consider some of...More
Thank Jose P
Response from ENRIQUE G, Gerente at Holiday Inn MeridaResponded 16 January 2018
Dear guest thank you very much for your comment. Definitely the points you comment will be taken into account to continue our purpose of continuous improvement and ensure that in your next stay you will have a better experience.
Always friendly and uncomplicated to suit your needs business traveler or leisure. Excellent location at Paseo de Montejo. When you arrive at Holiday Inn Merida will be greeted by our friendly staff who ...Morealways ready to assist you with whatever you need Holiday Inn Merida is a comfortable hotel with all handsome rooms that will transport you to the era of the haciendas and modern facilities ideal for men and women travelling for business, vacationing with the family and for groups and conventions Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from ENRIQUE G | Property representative |
Indeed Enrique continued working in the Hotel and is distinguished by its kindness as bell boy. Surely he conveys our foilosofía service and is always anticipating the needs of our customers.