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Hyatt Regency Merida

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#14 of 101 Hotels in Merida
Certificate of Excellence
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1 room 2 adults 0 children
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Hyatt Regency Merida
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966 Reviews from our TripAdvisor Community

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Showing 305: English reviews
Central Mexico and Gulf Coast, Mexico
Reviewed yesterday NEWvia mobile

Waited in lobby bar 20 minutes went to desk waited 15 minutes to ask when we would be served finally then went to lunch nothing fancy for the prices. Same food everytime we go some service good some could care less

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Helpful?
Thank Jaspervicky
Denver, Colorado
Reviewed 6 days ago NEWvia mobile

My wife and I had just completed a 5 day trip driving from Denver to Merida. Everyone was tired and grumpy including our two dogs. The hotel was great. The only improvement would have been if it was free. Everything could not have been better. Even the dogs loved it.

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Helpful?
Thank wjvv
Reviewed 1 week ago

Great Service, so kind and warm welcome. The Hotel is incredibly well maintained and functional. Rooms are really nice, they took care immediately of an issue with the keys and I didn't have to move from my room.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank atd2000
Williston, Vermont
Reviewed 1 week ago via mobile

We stayed because of the Hyatt's reputation & were very disappointed in the room. It was adequate & spacious, but is tired & needs a renovation. The tub was gray & old, housekeeping was not up to par, & there were only 2 outlets in the room. The breakfast buffet was fabulous, the pool area nice, & the service good....

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Helpful?
Thank VTtraveler54
Reviewed 2 weeks ago

We stayed at this hotel with the great expectations that one expects from a Hyatt property. However, after using my Hyatt points to book a room and pay an upgrade to Club status, we realized how outdated the hotel was and how basic the service is at this property. The "suite" room was old, the furniture looked used, the bathroom...

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Helpful?
Thank Alejandro G
Toronto, Canada
Reviewed 2 weeks ago via mobile

We recently returned from a 4 night stay at the Hyatt. We had a room in the Club section and found the room to be very, very clean, we had an amazing view from the 15th floor and the room was very well equipped. Staff was extremely helpful, especially Ilura from customer service. We thoroughly enjoyed our stay and would...

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Helpful?
Thank Anfloer
Reviewed 3 weeks ago via mobile

This Hyatt property is nice, staff service consistent with Hyatts worldwide. The restaurant in the hotel is the best restaurant in town. See my reviews on the restaurant. I would drive here just to eat there again. Other reviews that talk about this hotel being dated etc - wrong. Our room is clean, lovely and does not need remodeling. Nice...

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Helpful?
Thank LaAbogadaMelinda
South Miami, Florida
Reviewed 3 weeks ago

The attention to details was noticible. The hotel was one block from Paseo de Montejo, and close to the center of the city. The food was superb, the drinks was marvelous, and our room was beautiful. Highly recommend this hotel for a beautiful stay in Merida.

Review collected in partnership with Hyatt Hotels
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Thank 849linetp
California
Reviewed 4 weeks ago via mobile

Great service. Nice lobby and public areas but rooms are a time tunnel. Not Hyatt class/worthy. What a shame. Hope it gets better soon. Old carpet, not a comfortable mattress, old bath, noisy ac. Etc.

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Thank Notsag
Auckland Region, New Zealand
Reviewed 4 weeks ago via mobile

I am a very regular visitor to Hyatt hotels around the world and I can honestly say this is the worst one I have visited. It is closer to a 3 star hotel and Hyatt should seriously consider removing their brand from this property. The hotel is very old and dated and crying for a refurb. There was no milk...

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Helpful?
Thank Donald R

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
.Seventeen-story Hotel located in main commerical & tourist district, near archaeological sites. ... more   less 

Additional Information about Hyatt Regency Merida

Address: Avenue Colon, Esq. Calle 60 | Centro, Merida 97000, Mexico
Region: Mexico > Yucatan Peninsula > Yucatan > Merida
Price Range: ₹ 6,412 - ₹ 9,413 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Merida 4*
Number of rooms: 289
Reservation Options:
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Also Known As:
Hyatt Regency Merida Hotel Merida
Merida Hyatt Regency
Hyatt Merida
Hotel Style:
#4 Business Hotel in Merida
#10 Family Hotel in Merida
#10 Luxury Hotel in Merida
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Merida staff and other travellers.
8 questions
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Chino Hills, California
Lima, Peru

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Questions? Get answers from Hyatt Regency Merida staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check the A/C in the room before you accept. The lighting in the rooms is bad.”
 of 5 bubbles JHT4703, 15 Dec 2016 | Read review
“try the club rooms, as the normal ones are not worth it”
 of 5 bubbles Cilantrofan, 13 Dec 2016 | Read review
“My room had a great view over the pool area”
 of 5 bubbles panchito, 23 Nov 2016 | Read review
“get a room on high floor”
 of 5 bubbles peterp_belgium, 22 Oct 2016 | Read review
“high floors for views”
 of 5 bubbles DiveMasterSD, 3 Oct 2016 | Read review
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