We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Our family spent 5 nights at Fiesta Americana, Merida over 2017 Christmas. There were 3 light meals(American Breakfast, Afternoon Tea and Wine, and light-supper) during the day which was not bad, but for the special Christmas breakfast they treated us a wonderful buffet breakfast to...More
I rate this average because it felt average. The staff are very kind but nobody speaks very good English. Its fun to practice Spanish but sometimes you need to speak English in some circumstances. They are a bit overboard on the cleaning and the lobby...More
Thank Christian W
Response from Jorge G, General Manager at Fiesta Americana MeridaResponded 1 week ago
Many thanks for the opportunity to serve you as well as for your valuable comments about our services, which are very important to us in order to correct our opportunity areas to provide a better stay to our guests.
It is worth mentioning...More
We stayed at the Fiesta Americana during our stay in Merida. The hotel is generally very clean. The lobby beautiful though they are going through refurbishment at the moment. The breakfast buffet is quite abundant with a nice variety of products. It is conveniently located...More
Super central location in the heart of Merida.Beautiful hotel. Nicely appointed rooms. Comfortable beds. Clean and spacious.some rooms have balcony. Ask for a high floor. Good restaurant. Good service. Will stay there again in the future.
Great place very clean, but you have to ask for bottle water the breakfast buffet is great but overpriced there was this one older waiter who never filled our coffee or gave us water and by the way the coffee sucks and is 45 pesos...More
You can make use of the steam room and the fitness center at your arrival, but the massage service finishes at 8:00 p.m. and beggins at 9am in case you want to make an appointment, just dial cero from your room... More
You can make use of the steam room and the fitness center at your arrival, but the massage service finishes at 8:00 p.m. and beggins at 9am in case you want to make an appointment, just dial cero from your room and ask for the spa center or go directly to the site at the first floor, it is near the swimming pool.
We wish you a nice trip and await for your arrival, it will be a pleasure to serve you.
Mari Paz Martinez
Are you sure you want to delete this answer?
"No need to pay extra for floor 4 and 5 as the food in the VIP lounge is just recycled day after from the..."