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Very good location but dirty and poor condition.
We stayed for 4 nights with 3 children and none of us liked being in the room.
The rooms are dirty, smelling, dark and absolutely not charming.
The kids liked the pool but the surroundings were dirty....More
Not luxurious, but it was exactly what my friends and I were looking for. It is a comfortable place just to rest and take a shower after a long day of tour. The receptionist and personal are very friendly. Well located, just two blocks away...More
We needed a place that would allow dogs. This was probably the only one in the city itself that would allow dogs. We booked on hotels.com and they had an option to pay for the valet parking when you booked. We didn't want to deal...More
Lovely rooms although the lighting could be improved in the bathroom. Very nice pool area, very clean with delightful staff. Very quiet. Screens on the windows would be good so that you can leave them open, especially at night
The restaurant needs some improvement particularly...More
This is one of the worst I have seen. Dirty, noisy rooms. There was almost no water pressure and the toilet did not work. The blankets and sheets had holes in them. We were given one thread bare towel and after asking for more towels...More
1 Thank Chowhound134
Response from Hotel Santa L, Gerente at Hotel Santa LuciaResponded 19 February 2016
I'm the manager of the Hotel and I'm really concerned about your experience, I want to apologize with you in name of the Hotel and I would like to ask you for the dates of your stay, which room number did you have and...More