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Hotel Zamna

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Traveller (33)
Pool & Beach (13)
Room & Suite (13)
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Overview
  • Excellent81%
  • Very good13%
  • Average3%
  • Poor3%
  • Terrible0%
Travellers talk about
“small fridge”(2 reviews)
“small hotel”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
3 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (59)
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Traveller rating
25
3
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25
3
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All reviewssmall fridgethe breakfast areasmall hotelboutique hotelcentral meridacommon areasroom was cleanfresh fruithot waterwithin walking distanceone nighthectorreceptionistairportcerealtowelssink
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1 - 5 of 28 reviews
Reviewed 1 week ago via mobile

This hotel is perfectly located. Quiet, staff is great, and close to everything in Centro Merida. It has an open air concept with a pool in the middle and rooms surrounding the outside area. It feels like you aren't actually in a city at all....More

Thank ksmittym
Response from Zamna, Gerente at Hotel ZamnaResponded 3 days ago

Hello ksmittym, Thank you for your review, we are glad to hear that youhave a wonderful time enjoying the facilities of the Hotel, we will keep on making our best effort to make the difference, and we are taking care of the things you point...More

Reviewed 20 March 2018

Pros: Very cozy boutique hotel. Room had all the facilities: AC, Wi-Fi, fridge, safe. Very beautifully decorated as well, and a big and comfortable bed. Staff was super friendly and helpful. Wished we could have stayed longer and use the pool, since it looked wonderful....More

Thank Eiramenna
Response from Zamna, Gerente at Hotel ZamnaResponded 4 weeks ago

Thank you very much Eiramenna for taking the time to wrote this review, Your comments let us know what are we doing fine and where we can improve, let me tell you that we are taking care on the issues that you tell us. We...More

Reviewed 13 March 2018

We stayed at the beautiful Hotel Zamna Feb.17- March 5 and it was excellent. The hotel manager,Hector,was at the Merida airport to pick us up,even though our flight was late,he was there. Upon arriving,we were shown our room & Hector helped us with our baggage,wonderful...More

Thank BrianSandy_11
Response from Zamna, Gerente at Hotel ZamnaResponded 20 March 2018

Hello Brian, Thank you so much for your comments, we definately enjoy your stay at Hotel Zamna, It was our pleasure to host you and Sandy, they give us the boost that we need to keep improving our jobs. Welcome back whenever you want Best...More

Reviewed 7 March 2018

Stayed here for four nights in late February. Picked the hotel for it's amenities, location (have visited Merida before so have a sense of the neighborhoods) and reviews on TripAdvisor. Hotel Zamna met all my expectations and then some. Check-in was straight forward. The room...More

1  Thank Ed S
Response from Zamna, Gerente at Hotel ZamnaResponded 20 March 2018

Hello Ed, Thank you for choosing us for your visit to Merida city, and for leaving for your review, we are very glad to hear that you enjoy the facilities of the Hotel Zamna, We hope to see you soon. Best Regards Hector Mendoza

Reviewed 23 February 2018

The staff could not have been nicer, more accommodating or more helpful. They picked us up at the airport (included), happily stopped at a bank so we could get pesos from an ATM, and brought us to the hotel in a nice new, clean, air-conditioned,...More

Thank AdamBAtl7
Response from Zamna, Gerente at Hotel ZamnaResponded 27 February 2018

Hello Adam thank you so much for your stay and for taking the time to wrote this review, we are happy to hear that we fit your needs perfectly, and your comments keep boosting up the Team, be back whenever you feel like. Best Regards...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Breakfast included
Free Parking
Hotel Amenities
Breakfast included
Concierge
Multilingual Staff
Free Parking
Airport Transportation
Laundry Service
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Details
Price range
US$ 53 - US$ 101 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 53 - US$ 101 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (33)
Pool & Beach (13)
Room & Suite (13)
Dining (2)
Family and Play Areas (2)
Questions & Answers
Ask a question
ksmittym
11 April 2018|
Answer
Response from Zamna | Property representative |
Hello ksmittym, Thank you for contacting us, to be able to have the service of pick up please write an email to hotel.zamna on gmail, with your info of your flight, you will get a confirmation from us and thats all you need... More
1
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Google Translation
Ed S
6 February 2018|
Answer
Response from Zamna | Property representative |
Hello Ed, Thank you for contacting us, yes the front desk will be open,don´t you worry we will be waiting for you, Best regards Hector Mendoza General Manager
0
Votes
Google Translation
ConnieConstar
25 November 2017|
Answer
Response from Zamna | Property representative |
Hello Connie, December is a very special month, for being a Catholic country for the most part, We have a lot of Christmas traditions, some of the most important are the "Posadas" , The day of the Guadalupe Virgin (12 DEC... More
0
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Google Translation
Room Tips
"Rooms are all different. Ask to look at a few."
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"Rooms are small, but serviceable and comfortable"
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"We had a room with two doubles behind the pool and it was great. Rooms located in the back of the property..."
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"Rooms next to the pool are the best. 1 or 2 rooms do not have any window, despite being beautifully designed."
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